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Zeel

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Last updated on

Company health

Employee growth
3% increase in the last year
Financing
September 2022 - $24M

Ratings

G2
4.5/5
(6)
TrustPilot
2.3/5
(100)
Glassdoor
3.9/5
(187)

Zeel description

Zeel is an on-demand massage service designed for both individuals and workplaces. It allows you to book a massage therapist to come to your home, hotel, or office in as little as an hour, or up to a month in advance. Zeel focuses on providing a convenient and reliable massage experience, with availability seven days a week and flexible appointment times. They also offer corporate wellness programs for businesses looking to provide employee perks.


Who is Zeel best for

Zeel is a convenient on-demand massage service perfect for busy professionals and companies wanting to offer unique perks. Users love the easy booking and skilled therapists, while some have noted occasional inconsistencies in therapist quality and last-minute cancellations. Despite this, Zeel remains a popular choice for those seeking convenient, high-quality massages.

  • Best for small to medium-sized businesses prioritizing employee wellness.

  • Ideal for businesses focused on health, wellness, and convenient employee perks.


Zeel features

Type in the name of the feature or in your own words tell us what you need
Supported

Zeel offers convenient online booking through their website and app.

Supported

Zeel supports online payments for its massage booking services.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Zeel reviews

We've summarised 106 Zeel reviews (Zeel TrustPilot reviews and Zeel G2 reviews) and summarised the main points below.

Pros of Zeel
  • Easy-to-use app and website for booking massages.
  • Convenient in-home massage service, saving time and travel.
  • Wide selection of massage types and experienced therapists.
  • Flexible scheduling options, including same-day appointments.
  • High-quality massages from skilled and professional therapists.
Cons of Zeel
  • Last minute cancellations are a common issue, disrupting plans and special occasions.
  • Inconsistent therapist quality, ranging from excellent to mediocre.
  • Issues with account access and application processing for massage therapists.
  • Some therapists have arrived with unprofessional attire and equipment.
  • Hidden membership cancellation fees and difficulties getting refunds.

Zeel pricing

The commentary is based on 4 reviews from Zeel G2 reviews.

Zeel offers massage services at reasonable price points, though some users find it a bit expensive. It provides convenient at-home massage booking with various membership options, deals, and add-on products available.

Users sentiment

Rather positive
+0.5

Zeel alternatives

  • Logo of Practice
    Practice
    Better fit for coaching and client-based businesses. More suitable for small and medium-sized businesses. Has a free plan and offers a trial. Is growing faster than Zeel.
    Read more
  • Logo of The Glam App
    The Glam App
    Better for beauty treatments like hair, makeup, and nails. A Zeel alternative focused on diverse beauty services.
    Read more
  • Logo of Vagaro
    Vagaro
    Better fit for small to medium businesses and enterprise companies. A broader industry fit, including healthcare, wellness, retail, and education. Vagaro offers more robust business management features including inventory management and marketing tools. It is growing faster than Zeel. Users love its comprehensive features and customer support. However, users dislike its pricing model. A strong Zeel alternative and competitor.
    Read more
  • Logo of Fresha
    Fresha
    Better for small businesses. Has a free plan. Growing faster than Zeel. Users praise customer support.
    Read more
  • Logo of MassageBook
    MassageBook
    Better fit for smaller businesses and the healthcare industry. Has growing momentum. Users praise customer support and value.
    Read more
  • Logo of Mindbody
    Mindbody
    Better fit for larger businesses and a wider range of industries. More comprehensive features for business management including marketing and staff management. Mindbody is growing faster than Zeel. A Zeel alternative, competitor.
    Read more

Zeel FAQ

  • What is Zeel and what does Zeel do?

    Zeel is an on-demand massage service delivering massage therapists to homes, hotels, or offices. Bookable online or via their app, Zeel offers various massage types and flexible scheduling, including same-day appointments. They also provide corporate wellness programs.

  • How does Zeel integrate with other tools?

    Zeel primarily integrates with businesses for corporate wellness programs. It offers online booking and payment features through its website and app. There is no information available about integrations with other specific tools.

  • What the main competitors of Zeel?

    Zeel's main competitors include Soothe, a similar in-home massage service, and on-demand beauty apps like The Glam App. MassageBook and Mindbody also compete for appointment scheduling and business management within the broader wellness industry. For corporate wellness programs, Zeel faces competition from companies offering diverse employee perks.

  • Is Zeel legit?

    Yes, Zeel is a legitimate on-demand massage service. They offer convenient in-home massages with flexible scheduling through an easy-to-use app. However, user reviews mention inconsistent therapist quality and occasional cancellations. So while Zeel is safe and reliable, be aware of these potential issues.

  • How much does Zeel cost?

    I could not find pricing details for Zeel. Contact Zeel directly for product pricing information. Consider factors like product features and your budget when deciding if the product is worth it.

  • Is Zeel customer service good?

    Zeel's customer service receives positive feedback in the reviews. Users highlight the easy-to-use platform and great customer support. While the company sometimes limits services, the overall experience with booking and the therapists' professionalism is praised.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.