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MassageBook description
MassageBook is a web-based software designed for massage therapists and bodywork professionals. It helps manage and grow their practice by simplifying tasks like appointment scheduling, online booking, client communications, and marketing. MassageBook also provides tools for selling gift certificates, managing client reviews, and creating a professional online presence.
Who is MassageBook best for
MassageBook is an intuitive and affordable practice management solution designed for massage therapists and bodyworkers. Users praise its ease of use, excellent customer support, and helpful features like online booking and appointment reminders. However, some users mention limitations in payment tracking and website customization. It's a great option for small businesses seeking a simple yet effective tool to manage and grow their practice.
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Best fit for solo practitioners and small massage therapy businesses.
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Ideal for businesses in the Healthcare, Wellness, and Pharmacy industries.
MassageBook features
| Supported Client contact details are stored within the client database. |
| Supported MassageBook allows creating and sending targeted email marketing campaigns. |
| Supported Clients can book appointments online using various devices, including computers, tablets, and phones. |
| Supported MassageBook sends automated email and SMS reminders before appointments. |
| Supported Client appointment history can be viewed and managed, and exported as a CSV file. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MassageBook reviews
We've summarised 371 MassageBook reviews (MassageBook GetApp reviews, MassageBook Software Advice reviews, MassageBook Capterra reviews and MassageBook G2 reviews) and summarised the main points below.
- Easy to use and set up.
- Excellent and responsive customer support.
- Online booking and appointment reminders are helpful.
- Good value for the price.
- Helpful marketing tools, including email campaigns.
- Difficult to track payments when clients prepay.
- Limited website customization options.
- SOAP notes on the mobile app lack full functionality (e.g., no 3D muscle charts).
- No option to hold a credit card on file for no-shows.
- Cannot book classes or workshops.
MassageBook pricing
The commentary is based on 54 reviews from MassageBook Capterra reviews and MassageBook G2 reviews.
MassageBook's pricing is generally considered affordable, especially for solo practitioners and those starting out. Many reviewers highlight the free version as a valuable starting point. While some mention extra location fees and upselling, the overall sentiment is positive regarding the value received for the price.
Users sentiment
MassageBook alternatives
zHealthBetter for chiropractic and physical therapy practices. Offers billing and payment processing, customizable SOAP notes, and strong customer service. Provides more practice management features.Read more
GlossGeniusBetter suited for retail businesses. A MassageBook alternative with faster growth.Read more
Sessions HealthBetter for mental health professionals seeking client management, EHR, and billing tools. Provides telehealth integrations and a client portal. Sessions Health is a strong MassageBook alternative for larger clinics.Read more
PracticeBetter for coaches and client-based businesses. Caters to a wider range of industries including retail, consumer goods, education, media & entertainment, and professional services. Has a client portal with real-time updates and task management features. Growing faster than MassageBook.Read more
BookedinBetter fit for businesses outside of healthcare and wellness. Has broader industry applicability. Growing website traffic suggests increasing popularity.Read more
DaySmart SpaBetter for spas and medical spas. Provides reporting and analytics features. More suitable for retail businesses. User reviews mention a user-friendly interface and robust reporting, but also highlight difficulties with payment processing and high subscription fees. A MassageBook alternative and competitor.Read more
MassageBook FAQ
What is MassageBook and what does MassageBook do?
MassageBook is practice management software for massage therapists and bodywork professionals. It streamlines tasks such as scheduling, online booking, client communication, marketing, and selling gift certificates. It helps professionals manage client reviews and cultivate a professional online presence.
How does MassageBook integrate with other tools?
MassageBook integrates with Mailchimp for email marketing campaigns. It also connects with other applications through Zapier, expanding its integration capabilities for various tasks. However, direct integrations with other specific tools are limited.
What the main competitors of MassageBook?
Alternatives to MassageBook include: GlossGenius, zHealth, and Vagaro. These competitors offer similar features such as online booking, appointment reminders, and client management tools, catering to wellness professionals. BookedIN and Sessions Health are also suitable alternatives.
Is MassageBook legit?
MassageBook is a legitimate platform. User reviews praise its ease of use, customer support, and online booking features. While some users mention limitations, many find it a valuable tool for managing and growing their massage therapy practice. Consider exploring user reviews for more in-depth information about MassageBook's safety and suitability.
How much does MassageBook cost?
MassageBook's pricing isn't publicly available. Contact MassageBook directly for current product pricing and to determine if it's worth it for your business.
Is MassageBook customer service good?
MassageBook's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and knowledgeable support team, highlighting their promptness in resolving issues and answering questions. Many reviewers describe the support staff as friendly, patient, and willing to go the extra mile.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.