Logo of Bookedin

Bookedin

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Last updated on

Company health

Employee growth
11% decrease in the last year
Web traffic
No data

Ratings

G2
4.8/5
(11)
Capterra
4.6/5
(246)

Bookedin description

BookedIn is an online appointment scheduling software designed for small and medium businesses, particularly those in service industries like salons, spas, and wellness centers. It allows businesses to create a customized booking page where clients can schedule appointments online, eliminating phone tag and back-and-forth emails. BookedIn also automates appointment reminders and confirmations, processes online payments, and helps manage client information. It's known for its simplicity and ease of use, making it a popular choice for businesses looking to streamline their scheduling processes and reduce no-shows.


Who is Bookedin best for

BookedIn is a user-friendly online appointment scheduling software praised for simplifying bookings and reducing no-shows. Users appreciate the automated reminders and integrations but desire more customization options. It's ideal for salons, spas, and similar businesses seeking streamlined scheduling.

  • Ideal for small to medium-sized businesses.

  • Best fit for service industries, especially wellness, beauty, and healthcare.


Bookedin features

Type in the name of the feature or in your own words tell us what you need
Supported

Bookedin allows customers to book appointments online based on the provider’s availability.

Supported

Bookedin supports automated payments via integration with Stripe, Square, and PayPal.

Supported

Bookedin enables clients to schedule appointments online based on staff availability.

Supported

Bookedin supports two-way calendar sync with Google, iCloud, Outlook, and more.

Supported

Bookedin offers customizable booking pages with branding and service showcasing, enabling easy client self-booking.

Supported

Bookedin supports two-way calendar sync with other calendar applications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.91

Reliability and Performance

Rather negative
-0.4

Bookedin reviews

We've summarised 256 Bookedin reviews (Bookedin GetApp reviews, Bookedin Software Advice reviews, Bookedin Capterra reviews and Bookedin G2 reviews) and summarised the main points below.

Pros of Bookedin
  • Easy to use and user-friendly interface.
  • Automated appointment reminders and confirmations are helpful in reducing no-shows.
  • Integrates well with other tools and calendars.
  • Excellent and responsive customer support.
  • Mobile friendly and accessible.
Cons of Bookedin
  • Limited customization options for booking forms.
  • Occasional slow loading times, especially on the mobile app.
  • Lack of document/photo attachment feature for client profiles.
  • Limited billing platform integrations.
  • No payment requests via the app.
  • No option for recurring appointments.

Bookedin pricing

The commentary is based on 15 reviews from Bookedin Capterra reviews and Bookedin G2 reviews.

While Bookedin is praised for its ease of use and helpful support, some users find it expensive compared to other scheduling software options, especially considering the limited features available in the basic plan. Others mention the value is good, especially considering the time saved.

Users sentiment

Rather negative
-0.5

See the Bookedin pricing page.

  • Bookedin has a free plan.

  • Bookedin has a free trial.

Solo

$36/mo

1 Calendar included Essential features

Group

$60/mo

5 Calendars included Essential features, and... 7 days of activity File attachments

Team

$84/mo

Unlimited Calendars Essential features, and... 1 year of activity File attachments Block unwanted clients Add-on services Remove branding


Bookedin alternatives

  • Logo of CalendarHero
    CalendarHero
    Better for scheduling meetings. More affordable, with a free plan available. A better fit for individuals and small teams, but not ideal for enterprises. Customer service may not be as strong.
    Read more
  • Logo of Pulse 24/7
    Pulse 24/7
    Better for social media marketing. Has more momentum based on website traffic data. A Bookedin competitor and alternative.
    Read more
  • Logo of DaySchedule
    DaySchedule
    Better for teams. More affordable pricing options. Has growing website traffic. Offers WhatsApp integration.
    Read more
  • Logo of Fresha
    Fresha
    Better suited for smaller businesses in the beauty and wellness industry. Offers a free plan with unlimited bookings. Has a built-in referral system and strong value and pricing transparency. Is growing faster.
    Read more
  • Logo of Calendly
    Calendly
    Better suited for larger organizations and a wider range of industries. More integrations are available.
    Read more
  • Logo of TuCalendi
    TuCalendi
    Better fit for industries like finance, legal, and education. More reliable performance and easier implementation are also advantages. A Bookedin alternative growing faster with positive pricing sentiment.
    Read more

Bookedin FAQ

  • What is Bookedin and what does Bookedin do?

    BookedIn is online appointment scheduling software for small to medium businesses. It helps automate appointment reminders, process payments, and manage client information through a customizable booking page. This simplifies scheduling, reduces no-shows, and streamlines client management.

  • How does Bookedin integrate with other tools?

    BookedIn integrates with various calendars like Google, iCloud, and Outlook. It also supports automated payments via Stripe, Square, and PayPal, streamlining client self-service scheduling and online payment processing.

  • What the main competitors of Bookedin?

    Top Bookedin alternatives include Calendly, Fresha, Acuity Scheduling, and Square Appointments. These competitors offer similar online booking and scheduling functionalities, often with varying features, pricing, and industry-specific focuses.

  • Is Bookedin legit?

    BookedIn is a legitimate scheduling software. User reviews praise its ease of use and helpful automated reminders. However, some users mention limited customization options and occasional slow loading times. Consider these factors when deciding if Bookedin is safe and right for your business.

  • How much does Bookedin cost?

    Bookedin offers a free plan with limited features. Paid plans start at $36/month for the Solo plan, $60/month for the Group plan, and $84/month for the Team plan. A 14-day free trial is also available for exploring premium features.

  • Is Bookedin customer service good?

    BookedIn's customer service is highly praised. Users frequently mention the helpful, friendly, and responsive support team. They appreciate the various support options, including phone, email, and video conferencing. The company also appears receptive to user feedback and implements suggested improvements.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.