BookedIn is an online appointment scheduling software designed for small and medium businesses, particularly those in service industries like salons, spas, and wellness centers. It allows businesses to create a customized booking page where clients can schedule appointments online, eliminating phone tag and back-and-forth emails. BookedIn also automates appointment reminders and confirmations, processes online payments, and helps manage client information. It's known for its simplicity and ease of use, making it a popular choice for businesses looking to streamline their scheduling processes and reduce no-shows.
Who is Bookedin best for
BookedIn is a user-friendly online appointment scheduling software praised for simplifying bookings and reducing no-shows. Users appreciate the automated reminders and integrations but desire more customization options. It's ideal for salons, spas, and similar businesses seeking streamlined scheduling.
Ideal for small to medium-sized businesses.
Best fit for service industries, especially wellness, beauty, and healthcare.
Bookedin features
Type in the name of the feature or in your own words tell us what you need
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Bookedin allows customers to book appointments online based on the provider’s availability.
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Bookedin supports automated payments via integration with Stripe, Square, and PayPal.
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Bookedin enables clients to schedule appointments online based on staff availability.
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Bookedin supports two-way calendar sync with Google, iCloud, Outlook, and more.
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Bookedin offers customizable booking pages with branding and service showcasing, enabling easy client self-booking.
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Bookedin supports two-way calendar sync with other calendar applications.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.5
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+0.91
Reliability and Performance
Rather negative
-0.4
Bookedin reviews
We've summarised 256 Bookedin reviews (Bookedin GetApp reviews, Bookedin Software Advice reviews, Bookedin Capterra reviews and Bookedin G2 reviews) and
summarised the main points below.
Pros of Bookedin
Easy to use and user-friendly interface.
Automated appointment reminders and confirmations are helpful in reducing no-shows.
Integrates well with other tools and calendars.
Excellent and responsive customer support.
Mobile friendly and accessible.
Cons of Bookedin
Limited customization options for booking forms.
Occasional slow loading times, especially on the mobile app.
Lack of document/photo attachment feature for client profiles.
Limited billing platform integrations.
No payment requests via the app.
No option for recurring appointments.
Bookedin pricing
The commentary is based on 15 reviews from Bookedin Capterra reviews and Bookedin G2 reviews.
While Bookedin is praised for its ease of use and helpful support, some users find it expensive compared to other scheduling software options, especially considering the limited features available in the basic plan. Others mention the value is good, especially considering the time saved.
5 Calendars included
Essential features, and...
7 days of activity
File attachments
Team
$84/mo
Unlimited Calendars
Essential features, and...
1 year of activity
File attachments
Block unwanted clients
Add-on services
Remove branding
Bookedin alternatives
CalendarHero
Better for scheduling meetings. More affordable, with a free plan available. A better fit for individuals and small teams, but not ideal for enterprises. Customer service may not be as strong.
Better suited for smaller businesses in the beauty and wellness industry. Offers a free plan with unlimited bookings. Has a built-in referral system and strong value and pricing transparency. Is growing faster.
Better fit for industries like finance, legal, and education. More reliable performance and easier implementation are also advantages. A Bookedin alternative growing faster with positive pricing sentiment.
BookedIn is online appointment scheduling software for small to medium businesses. It helps automate appointment reminders, process payments, and manage client information through a customizable booking page. This simplifies scheduling, reduces no-shows, and streamlines client management.
How does Bookedin integrate with other tools?
How does Bookedin integrate with other tools?
BookedIn integrates with various calendars like Google, iCloud, and Outlook. It also supports automated payments via Stripe, Square, and PayPal, streamlining client self-service scheduling and online payment processing.
What the main competitors of Bookedin?
What the main competitors of Bookedin?
Top Bookedin alternatives include Calendly, Fresha, Acuity Scheduling, and Square Appointments. These competitors offer similar online booking and scheduling functionalities, often with varying features, pricing, and industry-specific focuses.
Is Bookedin legit?
Is Bookedin legit?
BookedIn is a legitimate scheduling software. User reviews praise its ease of use and helpful automated reminders. However, some users mention limited customization options and occasional slow loading times. Consider these factors when deciding if Bookedin is safe and right for your business.
How much does Bookedin cost?
How much does Bookedin cost?
Bookedin offers a free plan with limited features. Paid plans start at $36/month for the Solo plan, $60/month for the Group plan, and $84/month for the Team plan. A 14-day free trial is also available for exploring premium features.
Is Bookedin customer service good?
Is Bookedin customer service good?
BookedIn's customer service is highly praised. Users frequently mention the helpful, friendly, and responsive support team. They appreciate the various support options, including phone, email, and video conferencing. The company also appears receptive to user feedback and implements suggested improvements.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.