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YouScan

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Company health

Employee growth
18% increase in the last year
Web traffic
16% decrease in the last quarter
Financing
April 2022 - $4M

Ratings

G2
4.7/5
(178)
Capterra
4.9/5
(50)
TrustPilot
3.6/5
(12)

YouScan description

YouScan is an AI-powered tool that helps businesses understand what's being said about their brand online, even in images. It analyzes social media posts and provides insights into customer opinions, brand visibility, and competitor activity. YouScan uses image recognition to identify logos, products, and even emotions in pictures, giving a deeper understanding of customer behavior. This helps businesses manage their online reputation, track trends, and make informed marketing decisions.


Who is YouScan best for

YouScan is an AI-powered social listening tool that analyzes online conversations, even within images, to provide valuable insights into brand reputation and customer sentiment. Users praise its comprehensive platform coverage, powerful image recognition, and user-friendly interface. However, some have noted limitations in dashboard customization and occasional inaccuracies in sentiment analysis. Best for businesses of all sizes seeking to monitor brand health and inform marketing strategies.

  • Best for small, medium, and enterprise businesses.

  • Ideal for Marketing & Advertising, Software, IT & Telecommunications, and Media & Entertainment industries.


YouScan features

Type in the name of the feature or in your own words tell us what you need
Supported

YouScan supports competitor analysis on social media by tracking mentions, sentiment, and share of voice.

Supported

YouScan offers trend identification via AI, trend bubbles, and advanced filtering.

Supported

YouScan uses visual insights to identify logos, objects, and scenes in images.

Supported

YouScan offers influencer discovery features based on various criteria like keywords, interests, and demographics.

Supported

YouScan supports reputation management by monitoring reviews and brand mentions, including sentiment analysis and alerts.

Supported

YouScan analyzes visual content providing insights into consumer behavior, trends, and brand visibility.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.29

Customer Service

Strongly positive
+0.95

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.57

Ease of Implementation

Neutral
-0.14

Scalability

Neutral
+0.2

YouScan reviews

We've summarised 202 YouScan reviews (YouScan TrustPilot reviews, YouScan Capterra reviews and YouScan G2 reviews) and summarised the main points below.

Pros of YouScan
  • Excellent customer support, highly responsive and helpful.
  • Comprehensive coverage of social media platforms, including TikTok and Telegram.
  • Powerful image recognition capabilities, including logo detection.
  • User-friendly interface, easy to navigate and use.
  • Advanced filtering and analysis features, such as sentiment analysis and trend detection.
Cons of YouScan
  • Limited customization options for dashboards.
  • Occasional inaccuracies in sentiment analysis, especially for certain languages.
  • Limited historical data collection for some platforms.
  • Inability to directly respond to mentions within the platform.

YouScan pricing

The commentary is based on 26 reviews from YouScan Capterra reviews, YouScan G2 reviews and YouScan TrustPilot reviews.

YouScan is considered a valuable social listening tool with fair and competitive pricing, especially for small businesses and startups. Many reviewers highlight its affordability while praising its powerful features and broad data coverage. However, some find the pricing to be high, especially concerning mention limitations tied to subscription tiers.

Users sentiment

Neutral
+0.29

See the YouScan pricing page.

  • YouScan has a free trial.

STARTER 3

299

Social listening essentials with 3 topics (text-based search queries), up to 30,000 monthly mentions, full coverage of supported social media, blogs, forums, reviews, and online news sources.

Unlimited

Custom

Best-in-class social intelligence with as many topics as needed, unlimited sampled mentions, data collection based on text queries, image contents (like brand logos), and attributes of social audiences.


YouScan alternatives

  • Logo of Awario
    Awario
    Better for identifying sales opportunities and managing customer service issues. Has broader coverage of online sources beyond social media. Grows faster than YouScan but has lower customer service ratings.
    Read more
  • Logo of Spendbase
    Spendbase
    Better for managing software subscriptions and reducing costs. Focuses on SaaS spend management for mid-sized businesses. Has grown its team more rapidly.
    Read more
  • Logo of Locobuzz
    Locobuzz
    Better for managing customer interactions and online presence. Has a faster website traffic and employee growth momentum. Offers LinkedIn integration, review responding, and real-time data features. A good YouScan competitor and alternative.
    Read more
  • Logo of SemanticForce
    SemanticForce
    More focused on analyzing online text and sentiment. Has slower momentum based on employee growth and website traffic. Good alternative for medium to large businesses focused on reputation management and market research.
    Read more
  • Logo of Afluencer
    Afluencer
    Better for influencer marketing campaigns on Instagram, TikTok, and YouTube. Free to use.
    Read more
  • Logo of Meltwater
    Meltwater
    Better for PR and communications teams. Has historical data access. Provides communication management and social media post scheduling. Meltwater is growing slower than YouScan. Some users mention inaccurate AI sentiment and limited LinkedIn integration.
    Read more

YouScan FAQ

  • What is YouScan and what does YouScan do?

    YouScan is an AI-powered social listening tool that helps businesses monitor their brand reputation and analyze customer feedback from various sources, including images. It offers image recognition, sentiment analysis, and competitor analysis, providing valuable insights for informed marketing decisions. YouScan is praised for its comprehensive platform coverage and user-friendly interface.

  • How does YouScan integrate with other tools?

    YouScan integrates with tools via API and offers integrations with popular platforms like Slack, Telegram, and Google Data Studio. This allows for streamlined data sharing, automated alerts, and reporting functionalities. It also supports Zapier integration, expanding its connectivity options.

  • What the main competitors of YouScan?

    Top alternatives to YouScan include Brandwatch, Talkwalker, Synthesio, and Meltwater. These platforms offer similar social listening and media monitoring capabilities, providing businesses with valuable insights into online conversations and brand reputation.

  • Is YouScan legit?

    Yes, YouScan is a legitimate AI-powered social listening tool. It's known for its excellent customer support and comprehensive social media coverage, including image recognition. Users appreciate its user-friendly interface and advanced analytics, though some mention limitations in customization and occasional inaccuracies in sentiment analysis.

  • How much does YouScan cost?

    YouScan's Starter plan costs $299 per month for 3 topics and up to 30,000 mentions. The Unlimited plan offers custom pricing for unlimited topics and mentions. Contact YouScan for specific product pricing details.

  • Is YouScan customer service good?

    YouScan's customer service receives overwhelmingly positive feedback. Users praise the helpful, responsive, and knowledgeable support team, highlighting their proactive assistance and guidance. While some mention initial challenges learning the platform, support is readily available to address questions and facilitate onboarding.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.