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YesHello description
YesHello is a software designed for small and medium-sized businesses in the USA. It helps manage customer interactions through WhatsApp and other social media channels like Instagram and Facebook Messenger. Essentially, it consolidates all messaging platforms into one easy-to-use system. This allows teams to collaborate, track customer inquiries, and improve response times. YesHello aims to streamline customer service and enhance sales efforts through centralized, organized communication.
Who is YesHello best for
YesHello centralizes customer interactions from WhatsApp, Instagram, and Facebook Messenger, streamlining communication for small and medium businesses. This unified platform facilitates team collaboration and efficient inquiry tracking, ultimately improving response times and boosting sales efforts. With a 4.9/5 rating on G2, it's praised for simplifying multi-platform messaging.
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Best for small to medium-sized businesses.
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Suitable for various industries.
YesHello features
| Supported YesHello allows sending and receiving WhatsApp messages. |
| Supported YesHello offers unified communication across email, SMS, chat, and messaging apps. |
| Supported YesHello supports analyzing customer interactions across various channels. |
| Supported YesHello supports team collaboration with shared dashboards and messaging. |
YesHello pricing
The commentary is based on 2 reviews from YesHello G2 reviews.
YesHello is considered cost-effective and valuable for its features. Users highlight its affordability and positive return on investment, making it a worthwhile investment for businesses seeking growth. There is no pricing information available.
See the YesHello pricing page.
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YesHello has a free trial.
Starter
Includes all core features: 5 Team Members, 1000 Customer Contacts, Unlimited Broadcasting, Basic Chatbot, Advanced Reporting.
Pro
Everything in Starter, plus: 10 Team Members, 3000 Customer Contacts, Google Sheets Step, HTTP Request Step, Custom Channel, Onboarding Support, Priority Support.
Business
Everything in Pro, plus: Unlimited team members, 9000 Customer Contacts, 30 Days Onboarding Program, Dedicated Success Manager, Unlimited Data Export.
YesHello alternatives
Salesforce Service CloudBetter fit for enterprise businesses. Broader industry fit. More established, with significantly more momentum. Integrates with Salesforce. Robust platform suitable for high volume businesses.Read more
optiweBetter for mid-sized businesses. Has website traffic growth momentum. Offers live chat and website integration. A YesHello competitor and alternative.Read more
IntercomBetter for larger organizations and software companies. More versatile across industries. Offers AI-powered chatbots and agent assistance. Intercom is a strong Salesforce Service Cloud and Respond.io competitor.Read more
respond.ioBetter for sales and marketing teams. Caters to a wider range of company sizes. More focused on e-commerce, real estate, media, software/IT, marketing, and professional services. Respond.io is growing faster and has more momentum. Users love the workflows and customer support.Read more
TiledeskBetter for finance, retail, education, software, professional services, and marketing industries. A YesHello alternative with more robust chatbot functionality and broader industry application. Tiledesk is growing faster and offers a free plan.Read more
KustomerBetter for larger organizations with high support volumes. A Kustomer alternative for enterprise businesses needing robust features and integrations. It has more momentum and wider industry application.Read more
YesHello FAQ
What is YesHello and what does YesHello do?
YesHello is a communication management software designed for small to medium-sized businesses in the USA. It centralizes customer interactions from WhatsApp, Instagram, and Facebook Messenger into a single platform. This streamlines customer service, improves team collaboration, and helps manage sales efforts through efficient communication tracking.
How does YesHello integrate with other tools?
YesHello integrates with popular messaging apps like WhatsApp, Instagram, and Facebook Messenger. It centralizes communication, allowing businesses to manage customer interactions across these platforms within a unified system. This streamlines customer service and sales efforts.
What the main competitors of YesHello?
Top alternatives to YesHello include Intercom, respond.io, and Optiwe. These competitors offer similar features like centralized messaging across multiple platforms such as WhatsApp, Facebook Messenger, and Instagram, and tools for team collaboration and customer interaction tracking.
Is YesHello legit?
Yes, YesHello is a legitimate software designed for small and medium-sized businesses in the USA. It helps centralize and manage customer interactions across various messaging platforms like WhatsApp, Instagram, and Facebook Messenger. G2 gives YesHello a 4.9/5 rating based on user reviews, suggesting it is safe and reliable.
How much does YesHello cost?
YesHello's pricing is custom for its Starter, Pro, and Business plans. Contact YesHello for a quote. They offer a 14-day free trial, and annual subscriptions provide a 33% discount. Add-ons are available for extra contacts and team members.
Is YesHello customer service good?
YesHello users praise the platform's helpful support team. One reviewer specifically mentioned Carliff and Niney, highlighting the positive customer service experience. Another user stated there are no downsides and recommended YesHello, further reinforcing the positive feedback regarding customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.