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Waybook description
Waybook is a software platform designed to centralize company knowledge. It allows you to create and store training materials, onboarding processes, standard operating procedures, and other important documentation. Waybook aims to be a single, easily accessible repository for your team to access company information and improve operational efficiency.
Who is Waybook best for
Waybook centralizes company knowledge, creating a single source of truth for training, onboarding, and SOPs. Users praise its intuitive interface and streamlined onboarding process. However, some users mention limited text editing features and the lack of a mobile app. Perfect for small businesses seeking to improve operational efficiency and knowledge management.
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Best for small businesses focused on streamlining operations and training.
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Ideal for Healthcare, Finance, E-commerce, Retail, Manufacturing, Education, Real Estate, Hospitality, Media, Software, Legal, and Automotive.
Waybook features
| Supported Waybook provides a centralized knowledge base accessible to all employees. |
| Supported Waybook supports smart wikis by offering a central knowledge repository with collaboration and update tracking. |
| Supported Waybook centralizes business knowledge, including project information and related files. |
Waybook reviews
We've summarised 54 Waybook reviews (Waybook Capterra reviews and Waybook G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface, making it easy to create and navigate SOPs.
- Streamlined onboarding process with interactive checklists and progress tracking.
- Centralized knowledge base, eliminating scattered documents and improving accessibility.
- Excellent customer support, highly responsive and helpful with implementation and feature requests.
- Robust permission controls, allowing for granular access to sensitive information based on roles.
- Limited text editing features, lacking basic formatting options.
- Exporting to PDF has formatting inconsistencies, making it unreliable for professional documents.
- Inability to customize email reminders with specific messages.
- No mobile app available, limiting accessibility and on-the-go updates.
- Lack of advanced features like webhooks or integration with Zapier competitors.
Waybook pricing
The commentary is based on 3 reviews from Waybook Capterra reviews.
Waybook's pricing is considered excellent and a great value, especially when compared to alternatives like Process Street or Trainual. Users appreciate the affordable access to features for team onboarding, training, and process documentation, sometimes even through lifetime deals.
See the Waybook pricing page.
Waybook alternatives
waybook vs WhaleBetter fit for Software/IT and Professional Services. Offers AI-assisted content creation and automated training flows. Has more momentum.Read more
WebHRBetter fit for comprehensive HR management, including payroll, applicant tracking, and performance management. A Waybook alternative focused on broader HR processes.Read more
Alcea Knowledge BaseMore focused on internal knowledge and customer support. Fewer features for onboarding and training. Lacks smart wikis and centralized project information storage.Read more
TrainualBetter for user activity tracking, training dependencies, and mobile onboarding. Has more momentum. Offers process documentation and onboarding features.Read more
AlmanacBetter for document creation and management workflows. More focused on fast-growing, remote-first tech companies. Offers a free plan.Read more
Manual.toBetter for visual work instructions. Caters to manufacturing, retail, and pharmaceutical industries. Geared towards streamlined operational procedures.Read more
Waybook FAQ
What is Waybook and what does Waybook do?
Waybook centralizes company knowledge, enabling creation and storage of training materials, onboarding processes, and standard operating procedures. It acts as a single, accessible repository for teams to access information, improving operational efficiency and streamlining onboarding with interactive checklists and progress tracking.
How does Waybook integrate with other tools?
Waybook offers limited integrations, lacking compatibility with popular tools like Zapier. While it centralizes knowledge effectively, this lack of integration can hinder workflow automation for some users. Consider this limitation if integration with other platforms is a priority.
What the main competitors of Waybook?
Alternatives to Waybook include Whale, Trainual, and Almanac for knowledge management and training; WebHR and HiBob for broader HR solutions; and Alcea for creating centralized knowledge bases. These competitors offer similar features for documentation, training, and onboarding.
Is Waybook legit?
Yes, Waybook is a legitimate software platform for centralizing company knowledge, with generally positive user reviews mentioning its intuitive interface and centralized knowledge base. However, some users dislike its limited text editing features.
How much does Waybook cost?
I couldn't find pricing details for Waybook. For the most up-to-date pricing information, it's best to visit their website or contact their sales team directly.
Is Waybook customer service good?
Waybook's customer service is frequently praised in reviews. Users highlight the quick responses, helpfulness, and collaborative approach of the support team. They have been instrumental in resolving issues, providing workarounds, and even implementing feature requests.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.