Last updated on
Company health
Ratings
UXtweak description
UXtweak is a user-friendly platform that helps businesses understand how people experience their website or app. It offers a range of tools like session recording, surveys, and user testing to gather insights into user behavior and preferences. This data allows companies to identify usability issues, improve design, and create a better overall experience for their users. UXtweak is suitable for businesses of all sizes and offers flexible plans to fit various research needs and budgets.
What companies are using UXtweak?
Who is UXtweak best for
UXtweak offers a suite of user research tools, including session recording, surveys, and user testing. Its user-friendly interface makes gathering insights easy, helping businesses improve website and app design. Users praise the comprehensive analytics and affordable pricing, while some find the UI outdated and study setup complex.
-
Best for small to large businesses seeking user-friendly UX research tools.
-
Ideal for e-commerce and software/IT companies prioritizing user experience.
UXtweak features
| Supported Figma prototypes can be directly imported into UXtweak for testing. |
| Supported UXtweak supports card sorting with open, hybrid, and closed variants. |
| Supported UXtweak supports website session recording. |
| Supported UXtweak fully supports tree testing, including task creation and analysis. |
| Supported UXtweak offers session recording to replay user sessions and analyze interactions. |
| Supported UXtweak supports mobile app session recording as part of its mobile app testing. |
| Supported UXtweak supports unmoderated usability testing, letting users complete tasks at their own pace. |
UXtweak reviews
We've summarised 42 UXtweak reviews (UXtweak TrustPilot reviews and UXtweak G2 reviews) and summarised the main points below.
- The card sorting feature offers an insane amount of analytics and features for the price.
- Easy to recruit a rather niche audience of participants directly in the app.
- All user research tools in one place, no need to invest in a bunch of different tools.
- Quality support, very responsive and helpful with minor setup complications.
- Website and mobile app usability testing tools provide quality testing for an affordable price.
- The UI of the study setup could use a facelift, it’s quite outdated.
- Although the in-app recruiting was super handy, the main issue was that you can’t recruit participants for less than $200.
- I really missed branding customization options, it is not available in the Plus plan.
- I don’t like that there’s no live interviews feature.
- Setting up the study is a bit complicated, as many options exist.
UXtweak pricing
The commentary is based on 5 reviews from UXtweak G2 reviews.
UXtweak offers a range of UX research tools suitable for various project sizes and needs. A free trial is available with limited responses and access to results. Annual billing offers a lower cost per month compared to monthly billing.
Users sentiment
See the UXtweak pricing page.
-
UXtweak has a free plan.
-
UXtweak has a free trial.
Free
All tools available with usage limits. Includes 15 responses per month, 1 concurrent active study, and 14 days access to results.
Basic
Includes all tools with higher usage limits. Offers 50 responses per license per month (upgradable), 1 concurrent active study (upgradable), unlimited tasks per study, 12 months data retention, reports, and video exports.
Custom
Provides unlimited concurrent active studies and tasks, customizable responses, Live Interviews, User Panel with advanced global targeting, custom data retention, custom assessments, single sign-on, reports, video exports, UX expert and technical support, hands-on training, and dedicated onboarding.
UXtweak alternatives
Hotjar | by ContentsquareMore focused on website analytics and heatmaps. Has stronger website traffic growth momentum, but slower employee growth. Lacks robust user testing and feedback features found in the UXtweak alternative.Read more
UserTestingHas broader industry applicability. Website traffic is growing faster. Offers live app testing and feedback modules. Note that users have reported difficulties deleting tests and unpredictable costs.Read more
SprigMore focused on in-app product feedback and AI-powered analysis. Has stronger momentum in website traffic growth, but slower employee growth. Users appreciate the AI-powered insights and real-time results but note occasional UI quirks and limited customization.Read more
TryMyUIBetter for healthcare, ecommerce, education, real estate, media, marketing, and professional services. Has stronger website traffic growth momentum. Offers live app testing.Read more
PendoBetter suited for internal tools. Caters to a wider range of industries. Has more momentum in terms of website traffic growth.Read more
UXtweak FAQ
What is UXtweak and what does UXtweak do?
UXtweak is a user experience research platform providing tools like session recording, surveys, and user testing. It helps businesses understand user behavior on websites and apps, identify usability issues, and improve design for a better user experience. UXtweak offers flexible plans for businesses of all sizes.
How does UXtweak integrate with other tools?
UXtweak integrates with Figma, allowing direct import of prototypes for testing. While it offers in-app participant recruitment, some users note the absence of a live interviews feature. Further integration details are not readily available.
What the main competitors of UXtweak?
UXtweak's main competitors include Hotjar, UserTesting, TryMyUI, Sprig, and Pendo. These platforms offer similar user experience research tools like session recording, user feedback, and website analytics. They cater to businesses seeking to improve their digital products and understand customer behavior.
Is UXtweak legit?
Yes, UXtweak is a legitimate platform for user experience research. It offers a range of UX research tools, is safe to use, and boasts positive user reviews regarding its helpful features and quality support. Some users find the pricing and UI could be improved.
How much does UXtweak cost?
UXtweak's pricing includes a Free plan for individual exploration, a Basic plan at $113/month for teams, and a customizable Custom plan for organizations. Several paid add-ons like pre-paid participants and live interviews enhance research capabilities. Contact UXtweak for Custom plan pricing.
Is UXtweak customer service good?
Users praise UXtweak's customer support for being responsive and helpful, especially with setup complications. They appreciate having all the user research tools consolidated in one platform and highlight the quality of support provided by the UXtweak team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.