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Ushur description
Ushur is a cloud-based software platform that helps mid-sized and large businesses automate customer interactions. Using artificial intelligence, it creates simple, conversational experiences for customers across different channels like email and text. This helps businesses improve response times, reduce their reliance on manual processes, and offer faster, more efficient customer service. Ushur is particularly helpful for companies in healthcare, insurance, and finance, and boasts a user-friendly, no-code design for easy setup and deployment.
Who is Ushur best for
Ushur is a cloud-based AI platform automating customer interactions through conversational experiences across various channels. This no-code solution improves response times and reduces manual processes, creating more efficient customer service. Ushur is ideal for mid-sized to large businesses, especially in regulated industries.
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Best fit for mid-sized businesses seeking improved customer service.
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Particularly helpful for healthcare, insurance, and finance companies.
Ushur features
| Supported Ushur offers workflow automation through intelligent automation, no-code orchestration, and AI-driven document automation. |
| Supported Ushur offers AI-powered chatbots for automated conversations and instant responses. |
| Supported Ushur offers a conversational interface through AI-powered chatbots and virtual assistants. |
| Supported Ushur automates and customizes client journeys, reducing manual processes with a no-code platform. |
| Supported Ushur uses AI to analyze conversations, providing insights into sentiment, trends, and customer behavior, enhancing agent performance and personalizing experiences. |
| Supported Ushur Studio offers no-code workflow automation with a visual workflow builder and integrations. |
| Supported Ushur automates document workflows and supports role-based permissions, suggesting multi-user approval capabilities. |
Ushur pricing
The commentary is based on 3 reviews from Ushur G2 reviews.
Ushur's pricing is considered prohibitive for some businesses, making it potentially unsuitable for cost-conscious users. However, some users appreciate the included features and regular updates that often come at no additional cost. Despite the cost concerns, Ushur's platform and dedicated support teams receive positive feedback.
See the Ushur pricing page.
Ushur alternatives
Appy PieBetter fit for companies of all sizes and a wider range of industries. Easier to use and implement based on user reviews. Offers more accessible app development features like drag-and-drop builders for websites and mobile apps. Excellent customer support.Read more
Enterprise BotBetter for enterprise companies. Has live chat and voice bots. Website traffic is growing faster.Read more
LandbotBetter for smaller businesses needing chatbot solutions for various channels. Easier to use, with better customer service, but more expensive and limited inbox features. A strong Ushur alternative for basic chatbot needs.Read more
TiledeskBetter for smaller companies and specific industries like Finance, E-commerce, Retail, Education, and Marketing. Open-source option available. More positive user reviews, highlighting ease of use and chatbot features. Tiledesk is a strong Ushur competitor and alternative.Read more
CreatioBetter for IT and software companies. A Creatio alternative, Ushur has less momentum. Creatio receives higher ratings and has a more intuitive, user-friendly platform.Read more
ClickUpBetter for project documentation and team communication. A broader range of integrations and project management features. More suitable for a wider variety of industries. ClickUp is growing slower than Ushur.Read more
Ushur FAQ
What is Ushur and what does Ushur do?
Ushur is a no-code platform automating customer interactions for mid-sized and large businesses, particularly in finance, healthcare, and insurance. It uses AI-powered chatbots and conversational interfaces to streamline workflows, improve response times, and provide efficient customer service.
How does Ushur integrate with other tools?
Ushur integrates with various systems through its no-code workflow automation platform, Ushur Studio. This allows seamless connections with CRM systems, databases, and other business applications to streamline data flow and improve operational efficiency. It also offers API access for custom integrations.
What the main competitors of Ushur?
Ushur's main competitors include Enterprise Bot, Landbot, Tiledesk, and Appy Pie. These platforms offer similar AI-powered chatbot and workflow automation solutions for businesses seeking to enhance customer experience and streamline operations. Creatio and ClickUp are also alternatives, focusing on broader workflow and project management functionalities.
Is Ushur legit?
Yes, Ushur is a legitimate cloud-based software platform. It uses AI to automate customer interactions, improving response times and efficiency. Ushur is safe and particularly helpful for mid-sized and large businesses in healthcare, insurance, and finance.
How much does Ushur cost?
Ushur doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and to determine if Ushur is worth the investment for your business.
Is Ushur customer service good?
Ushur's customer service receives positive feedback. Users praise the helpful, responsive, and collaborative support team, highlighting their dedication to understanding and meeting customer needs. Some mention occasional technical issues, but appreciate the team's proactive approach to resolving them.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.