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Creatio description
Creatio is a no-code platform that helps businesses automate their workflows and customer relationship management (CRM). It offers tools for marketing, sales, and customer service, with pre-built options for various industries. What sets Creatio apart is its focus on no-code development, allowing even non-technical users to build and customize their business processes. Creatio promises greater efficiency, enhanced customer experiences, and a faster path to digitizing your workflows.
Who is Creatio best for
Creatio is a no-code platform that empowers businesses to automate workflows and elevate customer relationship management (CRM). Users praise its intuitive interface and flexible customization, highlighting the ease of automating processes without technical expertise. While some users note limitations in the mobile app and integration complexities with legacy systems, Creatio is celebrated for its robust functionality and user-friendly design, making it ideal for businesses aiming to enhance operational efficiency and customer satisfaction.
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Best suited for mid-size to large businesses seeking to enhance customer relationships and streamline operations.
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A versatile solution for a wide range of industries, particularly those with a focus on customer interaction and workflow optimization.
Creatio features
| Supported Creatio supports the automation of sales workflows and tasks to reduce manual effort and improve efficiency. |
| Supported Creatio supports account management, including the ability to manage accounts (companies), associated contacts, deals, and activities. |
| Supported Creatio has robust workflow automation capabilities including trigger events, task assignment, and automating tasks. It offers a no-code platform and AI enhancements for streamlining workflows. |
| Supported Creatio strongly supports CRM integration and offers various methods like built-in integrations, API integrations, custom code integrations, and connector integrations. |
| Supported Creatio enables building web applications using no-code tools and a drag-and-drop interface. |
| Supported Creatio allows the creation of specific target groups based on various criteria. |
| Supported Creatio can store contact information, communication history and analyze interactions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Creatio reviews
We've summarised 269 Creatio reviews (Creatio G2 reviews) and summarised the main points below.
- Intuitive and user-friendly platform praised for its flexibility.
- Dynamic, user-friendly interface provides a great user experience.
- Unlimited customization possibilities are a highlight.
- No-code approach allows easy automation of processes and tasks.
- Mobile app features need to be enhanced.
- Limited official vertical options, though marketplace verticals are available.
- Some UI limitations on elements like growth metrics displays.
- Integration complexities with certain legacy systems.
Creatio pricing
The commentary is based on 15 reviews from Creatio G2 reviews.
Creatio's pricing is generally considered fair for the extensive features it offers, though some users note it might be expensive for smaller businesses. However, many highlight the impressive ROI and cost-effectiveness due to streamlined operations and improved efficiency.
Users sentiment
See the Creatio pricing page.
Creatio alternatives
BlazeBetter for internal tool development and offers dedicated implementation support. Has significantly more momentum than Creatio. Focuses on HIPAA compliance and data security. A good Creatio competitor.Read more
creatio vs AttioMore focused on team collaboration and customizable CRM. Has stronger momentum based on employee growth.Read more
HubSpot Sales HubBetter for sales teams in various industries seeking a user-friendly interface and seamless integrations with other tools. No-code customization is not a primary focus.Read more
Studio CreatioBetter for finance and banking. A strong alternative to Creatio for users prioritizing ease of use and implementation.Read more
CallRailBetter for marketing attribution and ROI analysis. A good CallRail alternative for larger businesses and those focused on broader workflow automation and CRM.Read more
creatio vs JestorBetter for internal tooling. Easier implementation. More affordable pricing. Strong customer support. A Creatio alternative or competitor for SMBs and teams in larger enterprises.Read more
Creatio FAQ
What is Creatio and what does Creatio do?
Creatio is a no-code platform that helps businesses automate workflows and manage customer relationships. Its features include tools for marketing, sales, and customer service, with a focus on no-code development for easy customization. Creatio aims to boost efficiency, improve customer experiences, and streamline business processes through automation.
How does Creatio integrate with other tools?
Creatio can integrate with other tools through various methods such as built-in integrations, API integrations, custom code integrations, and connector integrations.
What the main competitors of Creatio?
Creatio competitors include monday.com, Pipedrive, and ClickUp. These alternatives offer a range of features for workflow automation, CRM, and work management, catering to businesses of various sizes and industries.
Is Creatio legit?
Creatio is a legitimate and safe platform. It is used by many businesses to automate their workflows and improve customer relationship management. Reviews show that users find the platform intuitive and flexible, but note that the pricing can be complex.
How much does Creatio cost?
There is no publicly available information about Creatio pricing.
Is Creatio customer service good?
Based on user reviews, Creatio receives positive feedback for its customer service. Users highlight the helpfulness and knowledge of the support team, as well as their responsiveness in resolving questions and issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.