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UserEvidence

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Company health

Employee growth
15% increase in the last year
Web traffic
20% increase in the last quarter
Financing
April 2023 - $9M

Ratings

G2
4.9/5
(40)

UserEvidence description

UserEvidence is a software platform designed for B2B software, product, and hardware companies. It helps you gather customer feedback like testimonials and reviews, organize it, and then easily create marketing content from it. UserEvidence aims to provide your sales team with the materials they need to prove your product's value to potential customers. They focus on providing verified data, including ROI figures and competitive analysis, that can be segmented for specific audiences. UserEvidence is best suited for mid-size to larger companies who sell products in a competitive market and have a substantial existing customer base to draw feedback from.


Who is UserEvidence best for

UserEvidence helps B2B tech companies leverage customer feedback for marketing and sales. Users praise its easy-to-use interface and automated content creation features, saving time and resources. However, some users mention limited filtering options and survey question types. It's best for mid-size to large companies with an existing customer base seeking to prove product value in a competitive market.

  • Best for medium to large B2B software, product, or hardware companies (101+ employees).

  • Ideal for software, IT, and telecommunications companies in competitive markets.


UserEvidence features

Supported

UserEvidence provides flexible methods for gathering feedback throughout the customer lifecycle, supporting in-app surveys, email distribution, and direct links.

Supported

UserEvidence allows users to create highly specific filters for customer feedback, enabling efficient identification of relevant proof points.

Supported

UserEvidence offers a self-serve library for sales teams, containing organized customer testimonials, reviews, and key product statistics.

Supported

UserEvidence integrates with tools like Salesforce and HubSpot to streamline workflows and centralize customer data.

Supported

UserEvidence supports sharing customer feedback on websites, social media, and sales materials to increase visibility.

Supported

UserEvidence provides data insights to monitor the effectiveness of customer evidence programs and measure their return on investment.


UserEvidence reviews

We've summarised 40 UserEvidence reviews (UserEvidence G2 reviews) and summarised the main points below.

Pros of UserEvidence
  • Easy-to-use interface for creating surveys and generating marketing assets.
  • Excellent customer support and onboarding experience.
  • Unlimited surveys allowed, providing great value.
  • Automates content creation, saving time and resources.
  • Effectively gathers customer testimonials and statistics.
Cons of UserEvidence
  • Lacks standard survey question types like Likert scale.
  • Limited control over user types and access.
  • Admin functions like changing brand colors require service team assistance.
  • Inability to require survey questions to be answered.
  • Limited filtering options for reviews.

UserEvidence pricing

The commentary is based on 5 reviews from UserEvidence G2 reviews.

UserEvidence offers a valuable service with an attractive pricing model. Users highlight the unlimited surveys and cost-effectiveness compared to alternatives, saving significant time and resources. Some consider it a worthwhile investment with quick ROI.

See the UserEvidence pricing page.


UserEvidence alternatives

  • Logo of Ramp
    Ramp
    Control company spending, automate accounting, and save money.
    Read more
  • Logo of Vanta
    Vanta
    Automate security and compliance to build customer trust.
    Read more
  • Logo of Pendo
    Pendo
    Understand user behavior, improve software, boost engagement.
    Read more
  • Logo of GitLab
    GitLab
    Complete DevOps platform: code, build, deploy, and monitor.
    Read more
  • Logo of Coupa
    Coupa
    Business spend management platform for saving money and boosting efficiency.
    Read more
  • Logo of ADP Workforce Now
    ADP Workforce Now
    Streamlines HR, payroll, and talent management for growing businesses.
    Read more

UserEvidence FAQ

  • What is UserEvidence and what does UserEvidence do?

    UserEvidence helps B2B software, product, and hardware companies gather and leverage customer feedback. It centralizes testimonials and reviews, enabling marketing content creation and providing sales teams with valuable, verifiable data to showcase product value and ROI. It's ideal for mid-size to large companies in competitive markets.

  • How does UserEvidence integrate with other tools?

    UserEvidence integrates with CRM and marketing automation tools like Salesforce and HubSpot. This streamlines workflows, centralizes customer data, and enables efficient sharing of customer feedback across websites, social media, and sales materials. This boosts visibility and allows sales teams to readily access persuasive, data-driven content.

  • What the main competitors of UserEvidence?

    Alternatives to UserEvidence include Pendo for user behavior analytics and software improvement, and GitLab for a complete DevOps platform. Other competitors focus on different areas like spend management (Ramp, Coupa), security (Vanta), or HR (ADP Workforce Now).

  • Is UserEvidence legit?

    UserEvidence appears to be a legitimate platform. G2 gives it a 4.9/5 rating from 40 reviews, and users love its ease of use and automated content creation. However, potential users should consider the limitations regarding survey question types and filtering options.

  • How much does UserEvidence cost?

    I couldn't find pricing information for UserEvidence. Contact UserEvidence directly to discuss pricing and determine if the product is worth the investment for your needs.

  • Is UserEvidence customer service good?

    Users consistently praise UserEvidence's customer service as "top-tier," "outstanding," and readily available for support and onboarding. The UserEvidence team is frequently commended for being responsive, helpful, and providing excellent guidance. Several reviewers specifically mention the positive experience with the customer success team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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