Last updated on
Company health
Ratings
Coupa description
Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.
Who is Coupa best for
Coupa is a cloud-based spend management platform ideal for large enterprises across diverse industries. Users praise its automated approvals and efficient PO processes. However, some find the interface dated and data extraction challenging. Coupa excels in procurement automation and spend analysis, offering real-time monitoring and invoice processing.
-
Best fit for enterprise companies.
-
Ideal for various sectors, including Finance, Retail, and Healthcare.
Coupa features
| Supported Coupa automates purchase orders, tracks supplier performance, and optimizes inventory levels. |
| Supported Coupa unifies spend management, including procurement, expenses, and financials, providing real-time visibility and control. |
| Supported Coupa streamlines procurement, tracks orders, and manages expenses. |
| Supported Coupa uses AI to analyze spending data and identify trends. |
| Supported Coupa offers real-time spend monitoring, allowing businesses to track and analyze expenses. |
| Supported Coupa automates invoice processing, including purchase order conversion and expedited payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Coupa reviews
We've summarised 631 Coupa reviews (Coupa GetApp reviews, Coupa Software Advice reviews, Coupa TrustPilot reviews, Coupa Capterra reviews and Coupa G2 reviews) and summarised the main points below.
- Automating approvals for purchasing and inventory management is easy
- The workflow is simple
- Generating and transmitting POs to vendors without separate emails is efficient
- Coupa is a highly customizable system
- Bulk upload CSV templates are not intuitive and sensitive to errors
- The interface looks like an old application and is not user-friendly
- Some company-specific process requirements are difficult to configure
- Limited customization options for key features
- Difficult to extract data out of Coupa’s ecosystem
Coupa pricing
The commentary is based on 48 reviews from Coupa Capterra reviews, Coupa G2 reviews, Coupa GetApp reviews and Coupa Software Advice reviews.
Coupa's pricing is often mentioned as a significant investment, especially for smaller businesses. While some users consider it expensive, particularly for additional modules, others find it worthwhile due to the cost savings and efficiency gains achieved. The licensing structure is sometimes seen as prohibitive.
Users sentiment
Coupa alternatives
AirbaseBetter for mid-sized businesses focused on spend management. Combines expense management, AP automation, and corporate cards. Has a more user-friendly interface but a less intuitive receipt upload feature. Is growing slower than Coupa.Read more
BILL AP/ARBetter for small to medium businesses in the US. Focuses more on core financial operations like bill payments and invoicing. Has stronger momentum in employee growth. Users highlight seamless QuickBooks integration and easy international payments but report sync issues and clunky AR functionality.Read more
ZipBetter ease of use and implementation. Has stronger momentum based on LinkedIn employee growth. More suitable for finance, marketing, media, software, and legal industries. A strong Coupa competitor and alternative.Read more
coupa vs Finale InventoryBetter for small to medium eCommerce businesses using Shopify or Amazon FBA. Provides strong inventory tracking, order management, and warehouse features. Easier to use. A Coupa competitor and alternative.Read more
TipaltiBetter for mid-size and enterprise businesses. More focused on automating accounts payable and global payments. Has stronger momentum based on employee growth. Prioritizes tax compliance.Read more
coupa vs XeroBetter for basic accounting and financial reporting. More suitable for small to medium-sized businesses. Easier to use, but less scalable. A Coupa competitor and alternative for simpler financial needs.Read more
Coupa FAQ
What is Coupa and what does Coupa do?
Coupa is a cloud-based spend management platform that provides businesses with greater visibility and control over their spending. It unifies procurement, expenses, and invoices in one place, offering tools for vendor management, automation, and spend analysis. Coupa helps organizations save money and improve efficiency.
How does Coupa integrate with other tools?
Coupa integrates with existing ERP systems and offers tools for vendor management, task automation, and spend analysis. This streamlines processes and provides greater visibility into spending patterns, allowing for better financial control.
What the main competitors of Coupa?
Top Coupa competitors include SAP Ariba, SAP Concur, and Xero. These alternatives offer similar functionalities like spend management, procurement automation, and expense tracking. Other competitors like Dice and Kolleno focus on mid-sized businesses and offer streamlined financial operations.
Is Coupa legit?
Coupa is a legitimate cloud-based spend management platform. It's known for automating procurement, offering real-time spend monitoring, and unifying spend data. However, some users find the interface outdated and data extraction challenging. Coupa is generally considered safe and reliable for business spending management.
How much does Coupa cost?
Coupa doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and desired product features.
Is Coupa customer service good?
Coupa's customer service receives mixed reviews. While some users mention helpful representatives and good support during implementation, others express frustration with slow response times, unhelpful support tickets, and difficulty reaching live support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.