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Basware description
Basware offers cloud-based software to manage company spending, from purchase to payment. Their tools help you find the right suppliers, get the best prices, handle approvals, and track all spending in one system. Basware focuses on making this process smoother and more controlled, particularly for mid-size and larger companies with global operations or complex needs. They emphasize compliance and data insights to help you make smarter purchasing decisions.
Who is Basware best for
Basware is a cloud-based purchase-to-pay software best for mid-size to large companies. Users praise its centralized platform, real-time invoice tracking, and automated approvals. However, some find the invoice submission process difficult and report slow customer support. Basware streamlines spending management, offering a user-friendly interface appreciated by many, though some experience challenges with the invoice submission process.
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Best fit for mid-size and large businesses.
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Ideal for finance, IT, retail, and other sectors with complex procurement.
Basware features
| Supported Basware offers contract management with features like storage, key date tracking, and milestone management. |
| Supported Basware supports purchase order tracking from creation to fulfillment. |
| Supported Basware offers purchase order and payment tracking, enhancing financial control. |
| Supported Basware automates procurement approvals with features like multiple approval processes and dynamic reviewer allocation. |
| Supported Basware automates purchase orders creation and delivery, simplifying procurement. |
| Supported Basware automates purchase orders, tracks supplier performance, and streamlines procurement. |
Basware reviews
We've summarised 136 Basware reviews (Basware GetApp reviews, Basware Software Advice reviews, Basware TrustPilot reviews, Basware Capterra reviews and Basware G2 reviews) and summarised the main points below.
- User-friendly interface for invoice review and approval.
- Centralized platform for managing invoices and purchase orders.
- Automated invoice and purchase order matching.
- Real-time visibility of invoice status and approval workflows.
- Comprehensive reporting features for tracking spending and budgets.
- Difficult invoice submission process; formatting rules are unclear and contradictory.
- Slow customer support response times, delaying issue resolution.
- Inaccurate data capture by the smart coding AI, requiring manual correction.
- Lack of a user forum or readily available resources for troubleshooting.
- Automatic billing for services before implementation or testing is complete.
Basware pricing
The commentary is based on 4 reviews from Basware Capterra reviews and Basware G2 reviews.
Basware is a powerful purchase-to-pay solution praised for its automation and reporting capabilities. However, reviews frequently mention Basware's high cost and complex implementation as significant drawbacks. Potential users should carefully weigh these factors against the potential benefits.
See the Basware pricing page.
Basware alternatives
ZipBetter for smaller businesses. Grows much faster and integrates with Slack and DocuSign. Easier to use and implement, but limited reporting features. A strong Basware competitor.Read more
SupportLogicBetter fit for B2B tech companies looking to improve customer support operations. Has slightly higher ratings, but is growing slower. More focused on customer sentiment analysis and predictive support.Read more
basware vs RossumBetter for simple data extraction from various documents. A Basware alternative focusing on AI-powered document processing, not full purchase-to-pay. Lower ratings and declining momentum compared to Basware.Read more
CoupaBetter suited for businesses of all sizes, including small businesses. Has broader industry coverage, including Education, Hospitality & Tourism, Media & Entertainment, and Automotive. Has stronger momentum in terms of employee growth. A Coupa alternative for companies prioritizing user-friendliness and seamless invoice submission.Read more
ClaritumBetter for tail spend management and customer storefronts. Has more website traffic momentum but slower employee growth as a Basware alternative. Limited user reviews available.Read more
SAP AribaBetter suited for larger enterprises and offers broader industry coverage. More complex implementation and steeper learning curve. Negative sentiment around customer service and pricing.Read more
Basware FAQ
What is Basware and what does Basware do?
Basware provides cloud-based spend management software, streamlining purchase-to-pay processes. It offers tools for supplier management, procurement, invoice processing, and data analysis, helping mid-size and large companies gain better control and visibility over their spending. Basware emphasizes compliance and data-driven insights.
How does Basware integrate with other tools?
Basware integrates with various ERP and accounting systems. It also connects with other procurement tools to streamline processes like e-invoicing and purchase-to-pay. This enhances financial control and visibility across the organization.
What the main competitors of Basware?
Top alternatives to Basware include Coupa, SAP Ariba, and Procurify. Coupa offers a comprehensive spend management platform, while SAP Ariba provides a suite of solutions for procurement and supply chain management. Procurify focuses on spend control and purchasing workflows, making it a good option for mid-sized companies.
Is Basware legit?
Yes, Basware is a legitimate software provider offering cloud-based spend management solutions. They are known for their user-friendly interface for invoice and purchase order management and offer a centralized platform with automated features. However, some users report difficulties with invoice submission and customer support response times.
How much does Basware cost?
Basware doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired product features.
Is Basware customer service good?
Customer reviews on Basware's service are mixed. While some praise the software's user-friendly interface and comprehensive features, others express frustration with slow support responses and difficulties with invoice submission. Some users have experienced billing issues before implementation was complete.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.