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Truechat description
Truechat is a live chat software designed to enhance customer communication. It allows businesses to engage with website visitors in real-time, answer questions, and offer support. Truechat provides visitor tracking capabilities and aims to streamline customer interactions for improved satisfaction and problem resolution.
Who is Truechat best for
Truechat is live chat software designed to boost customer engagement by enabling real-time interaction and support on websites. It offers visitor tracking and aims to streamline customer interactions, improving satisfaction and problem resolution. A 4.6/5 rating from G2 suggests positive user experiences. Ideal for larger businesses seeking enhanced online support.
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Best for enterprise companies.
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Suitable for businesses focused on improving online customer support.
Truechat features
| Supported Truechat simplifies customer service with features like multi-device integration, visitor tracking, and instant notifications. |
Truechat alternatives
ConfluenceBetter for project documentation and team collaboration. More suitable for larger companies and IT. Negative sentiment around pricing.Read more
HubberBetter suited for enterprise companies. Lower rated by users. Fewer features than Truechat. A Truechat competitor and alternative.Read more
FrontBetter for larger organizations and a broader range of industries. Front is a Truechat alternative known for enhanced team collaboration features like shared inboxes and email collaboration. It has more momentum and positive user reviews focusing on streamlined communication. However, users dislike its complex rules and inconsistent search functionality. It has received negative feedback regarding pricing.Read more
chatwayBetter for small to mid-sized businesses. Offers multilingual support and a free plan. Users love the intuitive interface, real-time messaging, and integrations.Read more
Zendesk Support SuiteBetter for larger organizations and numerous industries. Offers more features like helpdesk integration, real-time dashboards, and a self-service portal. Has significantly more momentum. Users appreciate its integrations and automation, but dislike pricing and support. Zendesk Support Suite is a strong Truechat alternative.Read more
IT GlueBetter fit for IT documentation and password management. Specifically designed for IT professionals and MSPs.Read more
Truechat FAQ
What is Truechat and what does Truechat do?
Truechat is live chat software that enhances customer communication by enabling real-time engagement with website visitors. It offers visitor tracking and facilitates streamlined customer interactions for improved satisfaction and efficient problem resolution. Truechat is best suited for enterprise-level businesses.
How does Truechat integrate with other tools?
Truechat integrates with multiple devices to provide a seamless customer service experience. It offers visitor tracking and instant notifications, streamlining communication and enhancing customer support. More specific integration details are limited.
What the main competitors of Truechat?
Alternatives to Truechat include Hubber, chatway, Front, and Zendesk Support Suite. These platforms offer similar live chat functionalities and aim to improve customer engagement and streamline communication. They provide various features such as shared inboxes, real-time website chat, and integrations with other business applications.
Is Truechat legit?
Truechat appears to be a legitimate live chat software, with a 4.6/5 rating on G2 based on 11 reviews. However, limited information is available regarding user experiences and company growth. For further validation, consider exploring user reviews and testimonials.
How much does Truechat cost?
I couldn't find pricing details for Truechat. For the most current pricing information, it's best to visit Truechat's website or contact their sales team directly.
Is Truechat customer service good?
Truechat's customer service receives positive feedback. Users appreciate the easy implementation and helpful support agents. Some users mention occasional slow loading times, but overall find the service valuable for real-time customer interaction and problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.