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Truecaller for Business description
Truecaller for Business helps businesses establish trust and improve communication with their customers. It offers a suite of products that verify business caller IDs and messages, allowing companies to display their brand name, logo, and reason for calling. This helps reduce the likelihood of calls being mistaken for spam and increases customer engagement. Truecaller for Business also provides risk management tools to detect and prevent fraud. Overall, it aims to create a safer and more reliable communication experience for businesses and their customers.
Who is Truecaller for Business best for
Truecaller for Business helps companies verify their caller ID, reducing spam misidentification and building trust with customers. Features include verified caller ID, live chat, and risk management tools. Users appreciate the enhanced security and brand recognition but have raised concerns about privacy and customer support. Best for small to mid-sized businesses needing to enhance their outbound calling reputation.
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Best for small to mid-sized businesses.
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Ideal for businesses with high outbound call volume.
Truecaller for Business features
| Supported Truecaller displays caller information via Verified Caller ID. |
| Supported Truecaller Business Chat supports real-time messaging with rich media. |
Truecaller for Business reviews
We've summarised 73 Truecaller for Business reviews (Truecaller for Business TrustPilot reviews and Truecaller for Business G2 reviews) and summarised the main points below.
- Identifies unknown callers and helps avoid spam and fraudulent calls.
- Provides a sense of security and control over incoming calls.
- Easy to use and integrates well with existing phone systems.
- Business verification feature helps establish trust with customers.
- Useful for identifying legitimate business calls.
- Invasiveness and privacy concerns due to access to contacts and other personal information.
- Misleading free claims, with many features requiring a premium subscription.
- Inaccurate spam detection, blocking important calls while missing actual spam.
- Difficulty canceling service and deleting accounts.
- Poor customer support with slow or no response to complaints.
Truecaller for Business alternatives
TalkdeskBetter for larger organizations and a wider range of industries. Talkdesk is a strong Truecaller for Business competitor and alternative for contact center solutions. It offers more robust analytics and integrations.Read more
TrestleMore focused on sales and customer service. Has grown its team significantly faster.Read more
JustCallBetter for sales, support, and marketing teams. More integrations with CRM and business tools. Offers AI-powered conversation insights and analytics. Geared towards a wider range of industries. Has more momentum currently.Read more
Zoom WorkplaceBetter for enterprise companies and diverse industries. Offers broader communication and collaboration features beyond caller ID and chat. Has more established brand recognition and wider adoption.Read more
ComplyCubeBetter for enterprise businesses needing KYC/AML compliance. Has faster momentum and positive pricing sentiment. A strong Truecaller for Business competitor for identity verification.Read more
NextivaBetter for enterprise companies and a much wider range of industries. It has more positive reviews and ratings. Nextiva is growing more slowly. Users appreciate the robust platform, customer support, and cost-effectiveness, but dislike the mobile app and call flow management. A strong Truecaller for Business competitor.Read more
Truecaller for Business FAQ
What is Truecaller for Business and what does Truecaller for Business do?
Truecaller for Business verifies business caller IDs and messages, displaying brand name and logo to reduce spam misidentification and increase customer engagement. It also offers risk management tools to detect and prevent fraud, creating a safer communication experience.
How does Truecaller for Business integrate with other tools?
Truecaller for Business integrates with existing phone systems and offers a Business Chat feature for real-time messaging with rich media. Information on specific integrations with other business tools is limited.
What the main competitors of Truecaller for Business?
Alternatives to Truecaller for Business include Talkdesk, Trestle, JustCall, Zoom Workplace, ComplyCube, and Nextiva. These competitors offer similar features such as caller identification, communication platforms, and business verification tools.
Is Truecaller for Business legit?
Truecaller for Business is a legitimate service helping businesses verify their caller ID and reduce spam calls. User reviews highlight increased trust and improved communication, but some have raised privacy concerns.
How much does Truecaller for Business cost?
Truecaller for Business does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your business needs.
Is Truecaller for Business customer service good?
Customer reviews indicate Truecaller for Business customer service is generally positive. Users mention the service is "very good" and appreciate the real-time functionality and protection against spam and malware. However, more detailed reporting metrics would be a welcomed improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.