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Tracker

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Company health

Employee growth
16% increase in the last year
Web traffic
1% increase in the last quarter
Financing
November 2016 - $918K

Ratings

G2
4.6/5
(127)
Glassdoor
4.7/5
(14)

Tracker description

Tracker is a recruitment and staffing software designed to help mid-sized businesses find and manage candidates. It offers tools to track applicants, manage client relationships, automate tasks like job postings, and analyze recruitment data. Tracker promises better relationships with clients and candidates and improved profitability through efficient operations.


Who is Tracker best for

Tracker is a recruitment and staffing software designed for small to mid-sized businesses, especially staffing and recruitment firms. Users praise its user-friendly interface, comprehensive features, and excellent customer support. However, some have noted slow dashboard loading times and occasional integration issues. If your firm needs a customizable solution for managing clients, candidates, and job postings, Tracker might be a good fit.

  • Best for small to mid-sized businesses seeking recruitment and staffing solutions.

  • Ideal for staffing and recruitment firms.


Tracker features

Type in the name of the feature or in your own words tell us what you need
Supported

Tracker supports applicant tracking and candidate application progress monitoring.

Supported

Tracker supports client relationship management with CRM and contact management features.

Supported

Tracker supports candidate relationship management with its built-in CRM.

Supported

Tracker supports reporting and analytics, including custom reports.

Supported

Job posting to job boards is supported.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.9

Reliability and Performance

Neutral
+0.11

Ease of Implementation

Rather positive
+0.5

Scalability

Strongly positive
+1

Tracker reviews

We've summarised 125 Tracker reviews (Tracker G2 reviews) and summarised the main points below.

Pros of Tracker
  • Excellent and responsive customer support (especially Kristen, Eric, Andrew, Brittany, Morgan, Courtney, Simone, Ashley, Noah).
  • User-friendly interface and easy to navigate.
  • Highly customizable to fit specific business needs.
  • Comprehensive features covering ATS, CRM, marketing, and more.
  • Robust reporting and analytics capabilities.
Cons of Tracker
  • Dashboard can be slow to load.
  • Some integrations have issues (e.g., attaching resumes, LogicMelon plugin).
  • Inconsistent data entry fields (multiple areas for notes).
  • Limited customization for standard fields.
  • Reporting features are powerful, but can be difficult to learn and customize.

Tracker pricing

The commentary is based on 7 reviews from Tracker G2 reviews.

Tracker is praised for its affordability and comprehensive features, offering excellent value. Users highlight the combined ATS/CRM functionality and appreciate the cost savings it provides. Some find the setup process slightly challenging but emphasize the exceptional customer support.

Users sentiment

Strongly positive
+1

See the Tracker pricing page.


Tracker alternatives

  • Logo of Longlist
    Longlist
    Better for staffing and recruiting agencies. Has transparent per-user pricing.
    Read more
  • Logo of BambooHR
    BambooHR
    Better for broader HR needs beyond recruiting. Caters to a wider range of industries and has more momentum.
    Read more
  • Logo of Paycor
    Paycor
    Better fit for larger enterprises. Broader industry application. More HR features including payroll, benefits administration, and talent management.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for broader project management needs, rather than just recruitment. Has broader industry applicability. ClickUp is growing faster than Tracker. More users rate ClickUp, although user satisfaction is lower. ClickUp is a Tracker alternative and competitor.
    Read more
  • Logo of TalentLyft
    TalentLyft
    Better fit for finance, retail, consumer goods, hospitality, transportation, IT, legal, non-profit, energy, marketing, and professional services. Has grown faster in website traffic. More user reviews are available across multiple platforms.
    Read more
  • Logo of Paylocity
    Paylocity
    Better fit for larger businesses. Broader industry applicability. Has more momentum.
    Read more

Tracker FAQ

  • What is Tracker and what does Tracker do?

    Tracker is recruitment and staffing software for mid-sized businesses. It helps manage candidates, client relationships, automate tasks like job postings, and analyze recruitment data. Tracker aims to improve client and candidate relationships and increase profitability through streamlined operations.

  • How does Tracker integrate with other tools?

    Tracker integrates with other tools, but some users have reported issues with specific integrations, such as resume attachments and the LogicMelon plugin. More information on which specific integrations are offered is not available.

  • What the main competitors of Tracker?

    Tracker's main competitors include Longlist, BambooHR, JazzHR, ClickUp, Paylocity, and WebHR. These alternatives offer similar features such as applicant tracking, HR management, and recruitment tools, catering to various business sizes and needs.

  • Is Tracker legit?

    Tracker appears to be a legitimate software. User reviews praise its customer support, user-friendly interface, and comprehensive features. However, some users mention slow dashboard loading times and integration issues. Consider these factors when evaluating if Tracker is safe and right for you.

  • How much does Tracker cost?

    I cannot find pricing details for Tracker. Contact Tracker directly to determine product pricing and whether it's worth the investment for your needs.

  • Is Tracker customer service good?

    Tracker's customer service is highly praised. Users consistently highlight the helpfulness and responsiveness of the support team, particularly mentioning Kristen, Eric, and Andrew by name. Support is readily available via chat and other channels, contributing to a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.