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Top Echelon description
Top Echelon is a recruiting software that combines applicant tracking (ATS) and customer relationship management (CRM) in one platform. Starting at $67.15 per user per month, it helps manage job postings, candidates, communication, and reporting. Features include resume parsing, pipeline management, email integration, and custom reports. Top Echelon is designed for recruiting agencies, corporate HR teams, and healthcare staffing firms in the US and Canada. The software is customizable and offers onboarding, training, and support at no additional cost.
Who is Top Echelon best for
Top Echelon is a great option for small to mid-size businesses, particularly those in the professional services, recruiting, or healthcare staffing industries that need a user-friendly platform with excellent customer support. Users rave about the software's intuitive interface and responsive support team, making it easy to implement and use.
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Ideal for small to medium-sized businesses.
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A strong fit for professional services, recruiting agencies, and healthcare staffing firms.
Top Echelon features
| Supported The software allows tracking candidates through customizable recruitment stages. |
| Supported Top Echelon supports customizable performance reports. |
| Supported Top Echelon provides reports to track candidate status in the hiring pipeline. |
| Supported The platform allows posting job openings to job boards. |
| Supported Top Echelon parses resumes and extracts information like skills and experience. |
| Supported The software integrates with email platforms like Gmail and Outlook. |
| Supported Top Echelon allows storing candidate profiles and searching them by keywords. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Top Echelon reviews
We've summarised 612 Top Echelon reviews (Top Echelon GetApp reviews, Top Echelon Software Advice reviews, Top Echelon Capterra reviews and Top Echelon G2 reviews) and summarised the main points below.
- Excellent and responsive technical and customer support, praised for their helpfulness and quick response times.
- Customizable interface, allowing users to tailor the platform to their needs.
- Good value for the cost, with features comparable to more expensive options.
- Seamless integration with LinkedIn for importing candidate data.
- Candidate searching can be difficult, with users missing the old codes and Boolean search being difficult to learn.
- Inability to view resumes full-page and in a readable format.
- Limited customization options, especially for retained searches.
- Parsing glitches and resumes not always being parsed correctly.
Top Echelon pricing
The commentary is based on 59 reviews from Top Echelon Capterra reviews, Top Echelon G2 reviews and Top Echelon Software Advice reviews.
Users consistently praise Top Echelon for its affordability and impressive value for its price point. Many highlight its cost-effectiveness, especially for small to medium-sized recruiting agencies seeking robust features without the hefty price tag.
Users sentiment
See the Top Echelon pricing page.
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Top Echelon has a free trial.
Standard
Includes 5,000 emails per month, 10GB storage, one backup per month.
Professional
Includes 10,000 emails per month, 100GB storage, one backup per week.
Top Echelon alternatives
BambooHR
Better fit for a wider range of industries and company sizes. It is growing faster than Top Echelon and has a more positive pricing sentiment.
PCRecruiter
Better for Retail, Real Estate & Construction, Legal, and Marketing & Advertising industries.
Paylocity
Better fit for mid-sized businesses. More suitable for a wider range of industries like Healthcare, Finance, and Retail. However, it has negative pricing sentiment and users report issues with customer service and PTO accrual management.
Greenhouse
It is a much better fit for medium-sized companies and offers better industry coverage. However, it has negative pricing sentiment and users report that the candidate survey should be more flexible.
ClickUp
Better for teams who need a versatile tool for various tasks beyond recruiting. It is growing faster than Top Echelon and has broader industry application. However, it has lower customer satisfaction.
WebHR
Better fit for medium-sized companies, particularly in industries like Healthcare, Finance, Retail, and Manufacturing.
Top Echelon FAQ
What is Top Echelon and what does Top Echelon do?
Top Echelon is a recruiting software that combines applicant tracking and customer relationship management (CRM) features. It helps manage job postings, candidates, communication, and reporting, making it ideal for recruiting agencies, corporate HR, and healthcare staffing firms. Top Echelon offers customizable features, integrations, and strong customer support.
How does Top Echelon integrate with other tools?
Top Echelon integrates with email platforms like Gmail and Outlook. They also offer seamless integration with LinkedIn, allowing for easy import of candidate data.
What the main competitors of Top Echelon?
Top Echelon competitors include PCRecruiter, BambooHR, and Greenhouse. These alternatives offer applicant tracking, recruiting, and HR management tools for businesses of various sizes and industries.
Is Top Echelon legit?
Top Echelon is a legitimate and well-established recruiting software with generally positive reviews. Users praise its customer support, customizable interface, and value for the price. However, some users find the candidate searching functionality to be less intuitive.
How much does Top Echelon cost?
Top Echelon has paid plans starting at $75 per user per month billed annually. They offer a Standard and a Professional plan. Contact Top Echelon directly for pricing on their enterprise plan options.
Is Top Echelon customer service good?
Based on user reviews, Top Echelon's customer service is considered a strong point. Users consistently praise the support team for being responsive, helpful, and knowledgeable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.