Logo of Top Echelon

Top Echelon

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Company health

Web traffic
24% increase in the last quarter

Ratings

G2
4.6/5
(121)
Capterra
4.6/5
(491)
Glassdoor
4.2/5
(8)

Top Echelon description

Top Echelon is a recruiting software that combines applicant tracking (ATS) and customer relationship management (CRM) in one platform. Starting at $67.15 per user per month, it helps manage job postings, candidates, communication, and reporting. Features include resume parsing, pipeline management, email integration, and custom reports. Top Echelon is designed for recruiting agencies, corporate HR teams, and healthcare staffing firms in the US and Canada. The software is customizable and offers onboarding, training, and support at no additional cost.


Who is Top Echelon best for

Top Echelon is a great option for small to mid-size businesses, particularly those in the professional services, recruiting, or healthcare staffing industries that need a user-friendly platform with excellent customer support. Users rave about the software's intuitive interface and responsive support team, making it easy to implement and use.

  • Ideal for small to medium-sized businesses.

  • A strong fit for professional services, recruiting agencies, and healthcare staffing firms.


Top Echelon features

Supported

The software allows tracking candidates through customizable recruitment stages.

Supported

Top Echelon supports customizable performance reports.

Supported

Top Echelon provides reports to track candidate status in the hiring pipeline.

Supported

The platform allows posting job openings to job boards.

Supported

Top Echelon parses resumes and extracts information like skills and experience.

Supported

The software integrates with email platforms like Gmail and Outlook.

Supported

Top Echelon allows storing candidate profiles and searching them by keywords.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.62

Customer Service

Strongly positive
+0.95

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Strongly positive
+0.87

Scalability

Strongly positive
+1

Top Echelon reviews

We've summarised 612 Top Echelon reviews (Top Echelon GetApp reviews, Top Echelon Software Advice reviews, Top Echelon Capterra reviews and Top Echelon G2 reviews) and summarised the main points below.

Pros of Top Echelon
  • Excellent and responsive technical and customer support, praised for their helpfulness and quick response times.
  • Customizable interface, allowing users to tailor the platform to their needs.
  • Good value for the cost, with features comparable to more expensive options.
  • Seamless integration with LinkedIn for importing candidate data.
Cons of Top Echelon
  • Candidate searching can be difficult, with users missing the old codes and Boolean search being difficult to learn.
  • Inability to view resumes full-page and in a readable format.
  • Limited customization options, especially for retained searches.
  • Parsing glitches and resumes not always being parsed correctly.

Top Echelon pricing

The commentary is based on 59 reviews from Top Echelon Capterra reviews, Top Echelon G2 reviews and Top Echelon Software Advice reviews.

Top Echelon offers a free trial but doesn't have a free plan. It provides annual and monthly billing options, with annual billing offering cost savings. Support and training are included at no additional cost.

Users sentiment

Rather positive
+0.54

See the Top Echelon pricing page.

  • Top Echelon has a free trial.

Standard
$75 per user/month

Resume parsing, Pipeline Management, Custom Fields, Hotlists, Advanced Search, Record Management, Merge Records, Full Text Searching, Email Integration, Calendar Integration, Careers Page, Browser Extension, Job Board Integrations, GDPR &CCPA Compliance Tools, Notifications, Advanced Users Permissions, No-Cost Support & Training, 5K emails/month per account, 10 GB of Storage, One backup per month

Professional
$89 per user/month

All Standard Features, Smart-TE AI, Automations, Custom Forms, 10K emails/month per account, 100 GB of Storage, One backup per week, Sequences - Coming Soon, Email Inbox Syncing - Coming Soon


Top Echelon alternatives

  • Logo of BambooHR
    top-echelon vs BambooHR
    Streamlines HR for small businesses, from hiring to offboarding.
    Read more
  • Logo of Recruiterflow
    Recruiterflow
    Modern recruiting CRM and ATS built for agencies.
    Read more
  • Logo of Ashby
    Ashby
    Hiring platform streamlining recruiting and improving candidate experience.
    Read more
  • Logo of Recruit CRM & ATS
    Recruit CRM & ATS
    Hiring platform. Manages candidates and clients. Streamlines recruiting.
    Read more
  • Logo of Tracker
    Tracker
    Streamline recruiting, manage candidates, and boost placements.
    Read more
  • Logo of PyjamaHR
    PyjamaHR
    Friendly hiring platform streamlining recruitment for faster growth.
    Read more

Top Echelon FAQ

  • What is Top Echelon and what does Top Echelon do?

    Top Echelon is a recruiting software that combines applicant tracking and customer relationship management (CRM) features. It helps manage job postings, candidates, communication, and reporting, making it ideal for recruiting agencies, corporate HR, and healthcare staffing firms. Top Echelon offers customizable features, integrations, and strong customer support.

  • How does Top Echelon integrate with other tools?

    Top Echelon integrates with email platforms like Gmail and Outlook. They also offer seamless integration with LinkedIn, allowing for easy import of candidate data.

  • What the main competitors of Top Echelon?

    Top Echelon competitors include PCRecruiter, BambooHR, and Greenhouse. These alternatives offer applicant tracking, recruiting, and HR management tools for businesses of various sizes and industries.

  • Is Top Echelon legit?

    Top Echelon is a legitimate and well-established recruiting software with generally positive reviews. Users praise its customer support, customizable interface, and value for the price. However, some users find the candidate searching functionality to be less intuitive.

  • How much does Top Echelon cost?

    Top Echelon has paid plans starting at $75 per user per month billed annually. They offer a Standard and a Professional plan. Contact Top Echelon directly for pricing on their enterprise plan options.

  • Is Top Echelon customer service good?

    Based on user reviews, Top Echelon's customer service is considered a strong point. Users consistently praise the support team for being responsive, helpful, and knowledgeable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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