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Titan

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Company health

Employee growth
46% increase in the last year
Web traffic
16% decrease in the last quarter
Financing
May 2021 - $30M

Ratings

G2
4.6/5
(556)
TrustPilot
3.0/5
(53)
Glassdoor
4.8/5
(13)

Titan description

Titan is a business email service designed for professionals and small businesses wanting better relationships with their customers. It offers tools like email templates, scheduled sending, read receipts, and follow-up reminders to manage communication. Titan also includes a calendar, contact list, and storage. It works on various platforms like webmail, iOS, and Android and integrates with existing web hosting services.


Who is Titan best for

Titan is a user-friendly email platform ideal for small businesses seeking enhanced customer relationships. It offers tools like email templates, scheduling, and read receipts. Users praise its clean interface and helpful customer support but note occasional account suspensions and limited storage on some plans.

  • Best for small businesses.

  • Suitable for various industries.


Titan features

Type in the name of the feature or in your own words tell us what you need
Supported

Titan allows creating and using email templates, including preloaded ones.

Supported

Titan supports follow-up reminders for unanswered emails.

Supported

Titan allows scheduling emails for delivery at a later time or date.

Supported

Titan provides read receipts, notifying you when recipients open your emails.

Supported

Titan supports email threading, which groups emails into conversations.

Supported

Titan email supports basic contact management features.

Supported

Titan supports rich text formatting, including bold, italics, lists, and images.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.33

Ease of Use

Neutral
+0.19

Reliability and Performance

Neutral
-0.07

Ease of Implementation

Neutral
-0.11

Titan reviews

We've summarised 608 Titan reviews (Titan TrustPilot reviews and Titan G2 reviews) and summarised the main points below.

Pros of Titan
  • Clean and user-friendly interface across web and mobile.
  • Read receipts and email tracking features are helpful for sales.
  • Excellent and responsive customer support.
  • Seamless integration with WordPress and other website platforms.
  • Affordable pricing for business email accounts.
Cons of Titan
  • Email accounts are suspended with no warning if emails bounce back.
  • No bulk email or email marketing capabilities.
  • Limited mailbox storage space on lower-tier plans.
  • Mobile app lacks features like folder creation and direct spam whitelisting.
  • Difficult to set up custom email forwarding rules.

Titan pricing

Users sentiment

Neutral
+0

See the Titan pricing page.


Titan alternatives

  • Logo of Amazon WorkMail
    Amazon WorkMail
    Better for established businesses seeking deep integration with AWS. Focuses on security and administration, but some users find the interface clunky and integrations limited. Has more momentum.
    Read more
  • Logo of Microsoft Outlook
    Microsoft Outlook
    Better for larger businesses. Broader industry fit. Has more momentum based on website traffic data. Integrates with Microsoft Office tools.
    Read more
  • Logo of Zoho Mail
    Zoho Mail
    Better for larger businesses and teams. Has more integrations and AI assistance. Growing faster than Titan. Provides a more robust free plan. Zoho Mail is a strong Titan competitor and alternative.
    Read more
  • Logo of Wix
    Wix
    Better for users seeking an all-in-one platform for building websites, managing sales, and digital marketing. More suitable for various industries like Healthcare, Finance, E-commerce, and Retail. Wix is a Titan alternative and competitor best for website creation and marketing.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Better for larger businesses. More industry applications, especially in regulated sectors like finance and healthcare. Stronger focus on transactional emails like confirmations and resets. More positive pricing sentiment.
    Read more
  • Logo of HostArmada
    HostArmada
    Better for users needing web hosting services. Caters to larger enterprises. Has greater website traffic momentum.
    Read more

Titan FAQ

  • What is Titan and what does Titan do?

    Titan is a business email platform for professionals and small businesses. It provides tools like email templates, scheduling, read receipts, and follow-up reminders to enhance customer communication and offers a calendar, contacts, and storage, accessible via web and mobile apps.

  • How does Titan integrate with other tools?

    Titan integrates seamlessly with existing web hosting services and is compatible with various platforms, including webmail, iOS, and Android. It also works well with WordPress and other website platforms.

  • What the main competitors of Titan?

    Titan's main competitors include other business email solutions like Microsoft Outlook, Amazon WorkMail, and Zoho Mail. For professionals seeking enhanced productivity, Superhuman is an alternative. While not strictly an email provider, HostArmada offers email as part of its web hosting packages.

  • Is Titan legit?

    Titan is a legitimate email service provider. User reviews highlight its user-friendly interface, helpful features like read receipts, and responsive customer support. However, users also mention potential downsides like account suspensions and limited storage. So, Titan is safe, but consider its limitations.

  • How much does Titan cost?

    I couldn't find pricing details for Titan. For the most current pricing information, it's best to check Titan's official website or contact their sales team. This will give you accurate product pricing and help determine if Titan is worth the investment for your needs.

  • Is Titan customer service good?

    Based on user reviews, Titan's customer support is generally considered efficient and helpful. Users mention quick response times, helpful solutions, and a willingness to go the extra mile to resolve issues, even offering Zoom calls for complex problems. However, some users have experienced difficulty navigating the support system to reach the appropriate team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.