Last updated on
Company health
Ratings
Amazon WorkMail description
Amazon WorkMail is a business email and calendar service. It allows employees to use existing email programs like Outlook or web browsers to send emails, manage contacts, and schedule meetings. It works on computers and mobile devices. Security and administration features are a central focus of Amazon WorkMail.
Who is Amazon WorkMail best for
Amazon WorkMail offers secure and reliable email and calendar services ideal for small to medium-sized businesses. Users praise its robust security features, seamless integration with other AWS services, and cost-effectiveness. However, some find the web and mobile interfaces clunky and lacking advanced features. If your business prioritizes security and AWS integration, WorkMail is a solid choice.
-
Best for small to medium-sized businesses seeking secure email.
-
Suitable for businesses prioritizing data security and AWS integration.
Amazon WorkMail features
| Supported WorkMail allows sending, receiving, and managing emails using various email clients. |
| Supported WorkMail allows sharing calendars with other users within the organization. |
| Supported Amazon WorkMail allows managing contacts via its web application and email clients. |
| Supported Amazon WorkMail integrates with Outlook, allowing users to use familiar Outlook features. |
| Supported Amazon WorkMail supports meeting scheduling directly within its web application. |
| Supported Amazon WorkMail supports Android and iOS devices via Exchange ActiveSync. |
| Supported WorkMail supports filtering by sender and domain using email flow rules. |
Amazon WorkMail reviews
We've summarised 37 Amazon WorkMail reviews (Amazon WorkMail G2 reviews) and summarised the main points below.
- Secure email and data encryption.
- Easy to set up and administer.
- Cost-effective for basic email needs.
- Seamless integration with other AWS services.
- Reliable email delivery with high uptime.
- Web client is clunky and outdated.
- Limited third-party integrations.
- Mobile app experience is subpar.
- Difficult integration with devices and email clients.
- Lack of basic features like DLists and advanced SMTP configuration.
Amazon WorkMail pricing
The commentary is based on 5 reviews from Amazon WorkMail G2 reviews.
User reviews reveal mixed sentiments on Amazon WorkMail pricing. Some find it cost-effective for specific needs, while others consider it expensive, especially for small businesses or personal use. Some users point out that the cost is high compared to the limited features available.
Users sentiment
See the Amazon WorkMail pricing page.
Amazon WorkMail alternatives
TitanBetter for enhancing customer relationships through email. Has features like email templates and read receipts. Caters to professionals and small businesses, particularly e-commerce, IT, and marketing. Is growing faster.Read more
FrontBetter for team collaboration and customer support. More channels supported beyond email. Has a faster employee growth rate, indicating more momentum.Read more
Brevo Transactional EmailBetter for transactional emails like receipts and password resets. Easier to use with a more positive pricing sentiment. Praised for its user-friendly interface and helpful customer support. More industry-specific applications. A strong Amazon WorkMail competitor and alternative.Read more
Microsoft OutlookBetter for larger enterprises. A strong Outlook alternative for users heavily reliant on Microsoft ecosystem integrations.Read more
Google WorkspaceBetter for larger enterprises and collaboration. Stronger focus on integrations with other productivity apps. More user-friendly interface. Generally perceived as having better value.Read more
AxigenMore configurable, offering subdomain management and integration with third-party billing systems. A strong Amazon WorkMail competitor for businesses needing extensive customization.Read more
Amazon WorkMail FAQ
What is Amazon WorkMail and what does Amazon WorkMail do?
Amazon WorkMail is a secure, managed business email and calendar service. It supports existing email clients like Outlook and mobile devices, enabling users to easily manage emails, contacts, and calendars. It integrates with other Amazon Web Services and is designed for small to medium businesses.
How does Amazon WorkMail integrate with other tools?
Amazon WorkMail integrates seamlessly with other Amazon Web Services (AWS) and supports existing email clients like Microsoft Outlook. It also works on mobile devices via Exchange ActiveSync, enabling access from various platforms. However, it lacks robust third-party integrations beyond these options.
What the main competitors of Amazon WorkMail?
Top alternatives to Amazon WorkMail include Microsoft 365, Microsoft Outlook, Titan, and Front. These competitors offer similar email and calendar functionalities, often with enhanced features and integrations. Some alternatives may provide a more modern user interface or better mobile experience.
Is Amazon WorkMail legit?
Yes, Amazon WorkMail is a secure and legitimate business email and calendar service. It offers data encryption and easy setup, making it safe for businesses. However, some users find the web client and mobile app less intuitive.
How much does Amazon WorkMail cost?
Amazon WorkMail pricing starts at $4 per user per month for the Standard plan and $6 per user per month for the Plus plan. There is no free version available. Information on additional API access pricing is unavailable.
Is Amazon WorkMail customer service good?
Customer reviews on Amazon WorkMail's support are mixed. While some users praise the platform's security, flexibility, and integration with other Amazon services, others report slow response times and ineffective solutions from the customer support team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.