What is The Convert Way and what does The Convert Way do?

The Convert Way is an SMS and WhatsApp marketing platform for e-commerce businesses. It facilitates subscriber growth, personalized campaigns, and automated customer interactions. Key features include abandoned cart recovery, order updates, and targeted promotions. It integrates with Shopify and is ideal for small to medium-sized D2C brands.

How does The Convert Way integrate with other tools?

The Convert Way integrates with Shopify, enabling e-commerce businesses to leverage their existing customer data and automate SMS and WhatsApp marketing campaigns. This integration streamlines workflows and enhances the platform's ability to personalize customer interactions.

What the main competitors of The Convert Way?

Alternatives to The Convert Way include BIK, QuickReply.ai, Spoki, and Dripcel. These competitors offer similar SMS and WhatsApp marketing automation features for e-commerce businesses seeking enhanced customer engagement and sales growth. They vary in platform focus, target audience, and pricing models.

Is The Convert Way legit?

The Convert Way appears legitimate, with a G2 rating of 3.7/5. It offers SMS and WhatsApp marketing automation for e-commerce businesses seeking improved sales and customer engagement, particularly smaller D2C brands. However, explore alternatives like QuickReply.ai or Spoki for potentially better-suited options.

How much does The Convert Way cost?

The Convert Way offers three paid plans: Premium at $348/year, Growth at $588/year, and Enterprise at $1188/year. A 7-day free trial is available for users to test the product. There is no free plan.

Is The Convert Way customer service good?

The ConvertWay's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced unhelpful support and abrupt pricing changes mid-subscription. Several users mention the support team's proactive problem-solving and guidance.

The Convert Way

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Last updated on 3/7/2025

Ratings

3.7/5

(12)

The Convert Way description

The ConvertWay is an SMS and WhatsApp marketing platform designed for e-commerce businesses wanting to improve customer engagement and sales. It helps businesses grow their subscriber list, personalize marketing campaigns, and automate customer interactions. Features include automated messages for abandoned carts and order updates, tools to segment customers for targeted campaigns, and options for running promotional giveaways. The ConvertWay integrates with Shopify and boasts a client list that includes several prominent brands.

Who is The Convert Way best for

The ConvertWay is an SMS and WhatsApp marketing platform for e-commerce businesses looking to improve customer engagement and sales. It offers automated messages, targeted campaigns, and promotional giveaways. With integrations like Shopify, The ConvertWay helps small businesses centralize and automate their marketing efforts. A 7-day free trial is available.

Best for small businesses seeking affordable SMS and WhatsApp marketing.
Ideal for e-commerce businesses wanting to boost sales and customer engagement.

The Convert Way features

Type in the name of the feature or in your own words tell us what you need

Supported

The Convert Way allows creating and sending SMS marketing campaigns.

Supported

The Convert Way supports customer segmentation for targeted campaigns, especially on SMS and WhatsApp.

Supported

Convert Way creates personalized campaigns via segmentation, automation, and customer data analysis.

The Convert Way pricing

The commentary is based on 6 reviews from The Convert Way G2 reviews.

While The Convert Way offers valuable SMS and WhatsApp marketing automation, some users find the pricing structure to be expensive and frequently changing. Others mention a lack of customization options within the campaign messaging features.

See the The Convert Way pricing page.

The Convert Way has a free trial.

Premium

348 USD

Includes SMS/WhatsApp Campaigns, Basic Subscriber Opt-in Tools, 3000 Subscribers, 5 Automation Flows, Custom SMS Sender ID, WhatsApp Suite, Track Traffic via UTM for Campaigns, Scratch Card Links.

Growth

588 USD

Everything in Premium Plus: Advanced Subscriber Opt-in Tools, 20000 Subscribers, 9 Automation Flows, Custom Flows, Scheduled Campaigns, Engagement Segments, Customized Templates, AI Template Generator, Carousel Templates, One Chat-bot Flow, Chat Inbox.

Enterprise

1188 USD

Everything in Growth Plus: Branding Customization, Unlimited Subscribers, Access To All Subscriber Opt-in Tools, All Automation Flows, Advance Chat-bot Flows, Whitelist Scratch Card Links, Dedicated Account Manager, Onboarding, WhatsApp Migration, and Setup Support.

The Convert Way alternatives

QuickReply.ai

More focused on WhatsApp marketing automation for Shopify stores, especially in Asia and the Middle East. Higher rated by users, praising customer support and ease of use. However, users mention a confusing pricing structure and limited segmentation features as drawbacks. QuickReply.ai is growing faster than The Convert Way.
Read more
BIK

Better for users seeking a multi-channel marketing platform. Offers stronger customer support. The Convert Way alternative focuses on ROI and centralizes marketing efforts. BIK has higher ratings and more reviews.
Read more
Spoki

Better for businesses of all sizes seeking a pay-as-you-go WhatsApp marketing automation platform. Has broader industry applicability. Spoki is growing faster and has more momentum. Users love Spoki's ease of use and integrations, while disliking the platform's performance and reporting features.
Read more
Birdeye

Better suited for multi-location businesses and larger enterprises. Focuses on reputation management and online presence, not just SMS and WhatsApp marketing. Caters to a wider range of industries like healthcare, finance, and retail. Has more established brand presence and is growing faster.
Read more
Dripcel

More focused on SMS marketing automation and lacks WhatsApp integration. Has declining momentum based on employee growth. No WhatsApp marketing features offered by this ConvertWay alternative. Dripcel is a suitable The Convert Way competitor for AI-powered SMS automation.
Read more
Sendwo

Focuses solely on WhatsApp marketing, while The Convert Way offers both SMS and WhatsApp marketing. Integrates with Zoho and Google Sheets.
Read more

The Convert Way FAQ

What is The Convert Way and what does The Convert Way do?

The Convert Way is an SMS and WhatsApp marketing platform for e-commerce businesses. It facilitates subscriber growth, personalized campaigns, and automated customer interactions. Key features include abandoned cart recovery, order updates, and targeted promotions. It integrates with Shopify and is ideal for small to medium-sized D2C brands.
How does The Convert Way integrate with other tools?

The Convert Way integrates with Shopify, enabling e-commerce businesses to leverage their existing customer data and automate SMS and WhatsApp marketing campaigns. This integration streamlines workflows and enhances the platform's ability to personalize customer interactions.
What the main competitors of The Convert Way?

Alternatives to The Convert Way include BIK, QuickReply.ai, Spoki, and Dripcel. These competitors offer similar SMS and WhatsApp marketing automation features for e-commerce businesses seeking enhanced customer engagement and sales growth. They vary in platform focus, target audience, and pricing models.
Is The Convert Way legit?

The Convert Way appears legitimate, with a G2 rating of 3.7/5. It offers SMS and WhatsApp marketing automation for e-commerce businesses seeking improved sales and customer engagement, particularly smaller D2C brands. However, explore alternatives like QuickReply.ai or Spoki for potentially better-suited options.
How much does The Convert Way cost?

The Convert Way offers three paid plans: Premium at $348/year, Growth at $588/year, and Enterprise at $1188/year. A 7-day free trial is available for users to test the product. There is no free plan.
Is The Convert Way customer service good?

The ConvertWay's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced unhelpful support and abrupt pricing changes mid-subscription. Several users mention the support team's proactive problem-solving and guidance.

Reviewed by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.