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Tettra description
Tettra is a knowledge base platform designed for mid-sized companies to improve internal communication and efficiency. It allows teams to document answers to frequently asked questions, reducing repetitive conversations. Tettra integrates with popular tools like Slack and Microsoft Teams, making it easy for employees to find information without leaving their workflow. It features a user-friendly interface, Q&A workflow, and AI-powered search, ensuring quick access to trusted information. A free plan is available for up to 10 users.
Who is Tettra best for
Tettra is a knowledge base platform ideal for mid-sized technology companies. It streamlines internal communication and knowledge management with a user-friendly interface, Q&A workflow, and AI-powered search. Users praise its ease of use and centralized repository, while some find the text formatting options limited. A free plan is available for up to 10 users.
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Ideal for mid-sized companies seeking streamlined internal communication.
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Best fit for technology companies needing improved knowledge management.
Tettra features
| Supported Tettra offers a shared knowledge base for teams to store, share, and collaborate. |
| Supported Tettra supports embedding videos, images, and other multimedia content like PDFs and Google Docs. |
| Supported Tettra offers Slack integration with customizable notifications for new or updated content. |
| Supported Tettra integrates with Slack, Google Drive, and potentially Microsoft Teams via Zapier. |
| Supported Tettra uses AI to search across knowledge resources like articles, FAQs, and documents. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Tettra reviews
We've summarised 114 Tettra reviews (Tettra TrustPilot reviews and Tettra G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface.
- Centralized repository for technical documentation.
- Fast and efficient search functionality.
- Simple to update and maintain documentation.
- Limited text formatting options, especially for technical documentation.
- Editing large pages can be laggy.
- Limited font and text customization.
- Limited bullet point indentation capabilities.
Tettra pricing
The commentary is based on 7 reviews from Tettra G2 reviews.
While most users find Tettra's internal knowledge base features valuable, some consider the pricing a bit high, especially for smaller teams or startups with limited budgets. However, many feel the streamlined knowledge management justifies the cost.
Users sentiment
See the Tettra pricing page.
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Tettra has a free plan.
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Tettra has a free trial.
Basic
For small teams just getting started with knowledge sharing. Includes Slack notifications, Questions & answers, Google Workspace integration, and Web publishing.
Scaling
For growing organizations looking to scale team knowledge with AI. Includes all Basic features plus AI features, AI bot in Slack, Advanced permissions, Usage Analytics, and API access.
Professional
For companies who want hands-on onboarding and top-tier support. Includes everything in Scaling, plus: Dedicated CSM, SSO & SCIM, Hands-on training, Custom import and onboarding, and Custom reporting.
Tettra alternatives
ConfluenceBetter for enterprise customers. More customizable but less intuitive. Stronger real-time collaboration features. Confluence is a Tettra alternative best for larger teams needing robust features, but it may be overly complex for smaller teams.Read more
GuruBetter suited for larger enterprises. Has broader industry applicability. Growing faster. A free plan is available.Read more
SlabBetter for larger companies and has more momentum. A strong Slab alternative for those looking for broader industry fit.Read more
HelpDocsBetter for customer-facing documentation and has broader enterprise applicability. A Tettra alternative and competitor, HelpDocs is more focused on external knowledge bases.Read more
SliteBetter for smaller businesses and large enterprises. Has a real-time collaboration feature. Grows faster than Tettra, but has some reported performance issues and ineffective search functionality. A Tettra competitor and alternative.Read more
IT GlueBetter for IT documentation management, password vaulting, and integrations with IT tools. More suited to IT professionals and MSPs.Read more
Tettra FAQ
What is Tettra and what does Tettra do?
Tettra is a knowledge base platform for mid-sized companies, designed to streamline internal communication. It centralizes FAQs, integrates with Slack and Microsoft Teams, and offers an AI-powered search. This helps reduce repetitive questions and improve team efficiency. A free plan is available for up to 10 users.
How does Tettra integrate with other tools?
Tettra integrates with Slack, Google Drive, and Microsoft Teams (via Zapier), enabling streamlined workflows. This allows teams to access and share knowledge directly within their communication platforms. It also offers AI-powered search for quick information retrieval.
What the main competitors of Tettra?
Top alternatives to Tettra include Confluence, Slite, and Guru. Confluence is a robust collaborative workspace, while Slite focuses on ease of use for knowledge sharing. Guru combines AI-powered search with wiki and intranet features, making it a strong competitor.
Is Tettra legit?
Tettra is a legitimate knowledge base platform. It's known for its ease of use, centralized documentation, and efficient search. However, some users have noted limitations in text formatting and occasional lag when editing. For more info, check out user reviews on G2 and TrustPilot.
How much does Tettra cost?
Tettra's pricing includes the Basic plan at $4/user/month, the Scaling plan at $8/user/month, and the Professional plan at $7,200/year. Is Tettra worth it? The best plan depends on your team's size and knowledge sharing needs. A free trial is also available.
Is Tettra customer service good?
Tettra's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and willingness to implement user feedback. The support team is considered a key strength of the platform.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.