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Temenos Infinity description
Temenos Infinity is a software platform designed to help mid-sized and larger financial institutions improve and digitize how their customers interact with them. It provides tools for quickly launching new financial products and services, streamlining the customer onboarding process, and managing customer interactions across both digital and physical channels. Temenos Infinity aims to make banking more efficient and customer-friendly, ultimately leading to increased customer satisfaction and business growth.
Who is Temenos Infinity best for
Temenos Infinity is a robust digital banking platform designed for mid-size to large financial institutions. It streamlines customer onboarding, automates workflows, and integrates with existing systems. This empowers institutions to offer frictionless omnichannel experiences and quickly launch new financial products.
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Best fit for larger enterprises seeking to enhance customer interactions and digital banking services.
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Ideal for financial institutions looking to modernize their digital banking platforms and streamline operations.
Temenos Infinity features
| Supported Temenos Infinity automates onboarding workflows using a workflow editor and integrations. |
| Supported Temenos Infinity offers streamlined onboarding with frictionless omnichannel experiences and KYC integration. |
| Supported Temenos Infinity integrates with various applications, business processes, and analytical tools. |
| Supported Temenos Infinity integrates with existing CRM and ERP systems through its open architecture and APIs. |
Temenos Infinity alternatives
JumpCloudBetter for small to mid-sized companies needing comprehensive IT management. Focuses on broader IT needs like device management, single sign-on, and Active Directory integration, not just customer interaction. Has broader industry applicability. Is growing faster and has higher user ratings. Users praise its robust security features and remote work facilitation but dislike occasional performance issues and limited customization.Read more
Digital EdgeBetter fit for smaller financial institutions. Has growing website traffic momentum.Read more
IT GlueBetter for IT documentation and password management. A good fit for IT professionals and MSPs. Caters to smaller companies. More suitable for the software and IT industry, less so for healthcare, real estate, and professional services.Read more
Salesforce PlatformBetter for companies of all sizes and more adaptable to various industries. Has broader functionality including CRM, AI, and low-code development. More established with significantly more reviews and ratings. However, has slower momentum and some users report negative experiences with implementation, design, and mobile app. Temenos Infinity alternatives and competitors should consider these factors.Read more
Webex ConnectBetter for larger enterprises in manufacturing, software, or telecommunications. Stronger customer support and easier to use, but integrations can be complex. A Temenos Infinity competitor and alternative.Read more
Temenos InfinityBetter fit for enterprise companies. Offers core banking features like account opening and loan applications. Has received user ratings.Read more
Temenos Infinity FAQ
What is Temenos Infinity and what does Temenos Infinity do?
Temenos Infinity is a digital banking platform empowering financial institutions to enhance customer interactions and streamline operations. It offers tools for product launches, onboarding, and multi-channel engagement, driving customer satisfaction and business growth.
How does Temenos Infinity integrate with other tools?
Temenos Infinity integrates with existing CRM and ERP systems through open APIs and its adaptable architecture. It also connects with various applications, business processes, and analytical tools, enabling automated onboarding workflows using a workflow editor and integrations.
What the main competitors of Temenos Infinity?
Alternatives to Temenos Infinity include Digital Edge, Salesforce Platform, and Webex Connect. These platforms offer similar digital banking and customer engagement solutions for financial institutions seeking to enhance their customer experience and streamline operations.
Is Temenos Infinity legit?
Yes, Temenos Infinity is a legitimate digital banking platform used by many financial institutions. It's known for its comprehensive features and focus on enhancing customer experience and streamlining banking operations, making it a safe and reliable choice.
How much does Temenos Infinity cost?
I couldn't find specific pricing details for Temenos Infinity. Contact Temenos directly to discuss your needs and receive a customized quote for Infinity's product pricing and determine if the product is worth it for you.
Is Temenos Infinity customer service good?
Customer reviews on Temenos Infinity mention great customer support and numerous reusable features. However, some users find the platform and configurations complex and confusing to understand. It's considered a good product for improving the customer banking experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.