Last updated on
Company health
Reviews
Salesforce Platform description
Salesforce Platform is a cloud-based platform that lets you build and customize business applications. It offers tools for coding, automation, data management, and app integration, regardless of your coding experience. Salesforce Platform helps businesses connect different data sources to get a complete view of their customers and build custom solutions to serve them better. It's part of the larger Salesforce ecosystem, known for its focus on customer relationship management.
Who is Salesforce Platform best for
Salesforce Platform is a robust platform for businesses seeking to build custom applications, automate workflows, and manage data effectively. Its strength lies in its customizability and integration capabilities, making it suitable for companies of all sizes seeking tailored solutions. Users particularly appreciate its efficiency and cost-effectiveness in automating tasks. However, some users have expressed concerns about the platform's pricing and the user experience of the mobile app.
-
Salesforce Platform is a good fit for medium to large businesses.
-
Salesforce Platform is a good fit for businesses in various industries, particularly in the software and IT sector.
Salesforce Platform features
| Supported Salesforce Platform connects to external systems using External Services and Apex classes. |
| Supported Salesforce Platform allows defining and modifying workflow steps. |
| Supported Salesforce Platform allows creating custom dashboards to display specific data. |
| Supported Salesforce Platform provides various APIs for integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Salesforce Platform reviews
We've summarised 2288 Salesforce Platform reviews (Salesforce Platform GetApp reviews, Salesforce Platform Software Advice reviews, Salesforce Platform Capterra reviews and Salesforce Platform G2 reviews) and summarised the main points below.
- Salesforce is the most efficient and cost-effective platform for your company to automate work processes and reduce operating expenses.
- Salesforce is a great platform that you can unify with the operating systems of your choice to manage your activities and manage your customer base.
- Practicality
- UI visuaization
- The mobile app was hard to implement and personalize
- No dark mode. Some fonts are also too small.
- The design and the merged cases are not pratical
- Some queries are not so useful during the process.
Salesforce Platform pricing
The commentary is based on 253 reviews from Salesforce Platform Capterra reviews, Salesforce Platform G2 reviews and Salesforce Platform Software Advice reviews.
Salesforce Platform is widely recognized for its extensive features and customization options, making it a valuable tool for businesses of all sizes. However, reviews frequently mention the platform's high cost, particularly for smaller businesses. Despite the price, many users find the robust functionality, scalability, and return on investment justify the expense.
Users sentiment
Salesforce Platform alternatives
Pipedrive
It’s a much better fit for small businesses. It has more momentum. Pipedrive is easier to implement and use. It is better for industries like Healthcare, Finance and Retail.
Superblocks
Superblocks is a better Salesforce Platform alternative for teams who prioritize a user-friendly, drag-and-drop interface for building internal applications. It is growing faster and enjoys a more positive pricing sentiment. However, it lacks industry-specific information compared to Salesforce Platform's broader industry application.
Quixy
Better for smaller companies and is growing faster. Users praise the platform's user-friendly interface and drag-and-drop functionality. However, some users reported slow loading times and a desire for more pre-built application templates.
HubSpot Sales Hub
Better for a wider range of industries. Ease of use is higher. More suitable for small to mid-sized businesses.
Varonis Data Security Platform
More suitable for larger companies. It is growing faster and has more momentum. Focuses on data security and compliance, especially for sensitive data.
Livespace CRM
Better for smaller businesses and has more momentum. More focused on sales process management and automation for B2B sales teams.
Salesforce Platform FAQ
What is Salesforce Platform and what does Salesforce Platform do?
Salesforce Platform is a cloud-based platform designed for building and customizing business applications. It provides tools for automation, data management, app integration, and coding, catering to all levels of coding expertise. Businesses use Salesforce Platform to streamline processes, enhance customer relationships, and gain a unified view of their data.
How does Salesforce Platform integrate with other tools?
Salesforce Platform utilizes APIs, such as External Services and Apex classes, to integrate with external systems. This allows for connections with various data sources, providing a centralized view of customer information and enabling the development of interconnected business solutions.
What the main competitors of Salesforce Platform?
Major competitors to Salesforce Platform include Microsoft Dynamics 365, Oracle Siebel, SAP CRM, and Adobe Experience Cloud. These platforms offer a range of features for customer relationship management, data analytics, marketing automation, and more.
Is Salesforce Platform legit?
Salesforce Platform is a legitimate and popular cloud-based platform offered by the well-established Salesforce company. It is generally considered safe and reliable for building and customizing business applications.
How much does Salesforce Platform cost?
There is no pricing information available for Salesforce Platform.
Is Salesforce Platform customer service good?
Based on user reviews, Salesforce Platform's customer support receives mixed feedback. While some users describe the support as amazing and responsive, others express frustration with slow response times and unhelpful representatives.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.