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SwipeGuide

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Company health

Employee growth
No change in the last year
Web traffic
64% increase in the last quarter
Financing
January 2021 - $7M

Ratings

G2
4.4/5
(91)

SwipeGuide description

SwipeGuide is a software platform designed to help businesses create and share clear, visual instructions for frontline teams. It offers tools to create work instructions, training materials, checklists, and skills matrices. This helps standardize procedures, improve training efficiency, and reduce errors. SwipeGuide is focused on making frontline work easier and more efficient, ultimately aiming to help businesses improve productivity and quality.


Who is SwipeGuide best for

SwipeGuide helps frontline teams standardize procedures and improve training. Users praise the easy-to-use interface, image integration, and QR code functionality. However, some find the customization options and reporting features limited. Best for medium-sized businesses in manufacturing, logistics, or operations.

  • Best fit for medium-sized businesses.

  • Ideal for manufacturing, logistics, and operations teams.


SwipeGuide features

Type in the name of the feature or in your own words tell us what you need
Supported

SwipeGuide strongly supports documenting workflows and procedures through features like crowdsourced work instructions, AI-powered creation tools, version control, and performance tracking.

Supported

SwipeGuide enables teams to create a shared knowledge base for storing, sharing, and collaborating on information and resources. Features like version control, approval workflows, and multi-language support enhance collaboration and ensure content quality.

Supported

SwipeGuide supports content creation in multiple languages.

Supported

SwipeGuide tracks work instructions, operational data, and employee skills, offering data-driven insights.

Supported

SwipeGuide uses AI to create work procedures with text and images, and potentially videos.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.46

Scalability

Neutral
+0

SwipeGuide reviews

We've summarised 91 SwipeGuide reviews (SwipeGuide G2 reviews) and summarised the main points below.

Pros of SwipeGuide
  • User-friendly interface for creating and editing guides.
  • Seamless integration of images and GIFs into instructions.
  • QR code functionality for easy access to guides.
  • Helpful and responsive customer support.
  • Effective version control system for managing updates to guides.
Cons of SwipeGuide
  • Limited customization options for visual themes and UI elements.
  • Difficulty in organizing multiple guides into folders for better categorization.
  • Inability to directly edit uploaded image file names within the guide.
  • Limited video editing capabilities within the platform, such as trimming or speeding up videos.
  • Limited functionality for creating comprehensive reports and analytics beyond basic data.

SwipeGuide pricing

The commentary is based on 5 reviews from SwipeGuide G2 reviews.

SwipeGuide's pricing is generally considered worthwhile for its value, especially for basic packages suitable for smaller organizations. However, some users mention it can be expensive for small businesses or individuals, with add-on features like translation incurring extra costs. The licensing structure and included features aren't always clear.

Users sentiment

Rather negative
-0.5

See the SwipeGuide pricing page.


SwipeGuide alternatives

  • Logo of Poka.io
    Poka.io
    Better suited for small businesses and large enterprises. Has a stronger focus on Manufacturing. Growing faster than SwipeGuide. Higher rated on Glassdoor.
    Read more
  • Logo of IT Glue
    IT Glue
    Better fit for IT professionals. More focused on IT documentation and password management.
    Read more
  • Logo of Dozuki
    Dozuki
    Better for training linked to specific processes and tasks. Has real-time feedback and information display features. Shows stronger momentum in its market. However, some users dislike the limited image uploads and customization options. Dozuki is a strong SwipeGuide competitor for manufacturers.
    Read more
  • Logo of AirManual
    AirManual
    Better for small businesses with a strong focus on customer support and ease of use. Well-suited for diverse industries like healthcare, finance, retail, and more. A SwipeGuide alternative or competitor for those prioritizing onboarding and training documentation.
    Read more
  • Logo of Epsilon3
    Epsilon3
    Better for managing complex procedures, especially in engineering and manufacturing. Has real-time collaboration, version control, and data analysis tools. Is growing faster. Provides workflow automation.
    Read more
  • Logo of Confluence
    Confluence
    Better for general knowledge sharing and project documentation. Less focused on frontline teams. More suitable for a wider range of industries.
    Read more

SwipeGuide FAQ

  • What is SwipeGuide and what does SwipeGuide do?

    SwipeGuide is a digital platform for creating and distributing visual work instructions, training materials, and checklists for frontline teams. It uses AI to simplify procedure creation, offers multilingual support, and provides progress tracking and reporting features, aiming to boost productivity and quality.

  • How does SwipeGuide integrate with other tools?

    SwipeGuide integrates with various platforms through its open API and pre-built connectors. This allows for seamless connections with learning management systems (LMS), content management systems (CMS), and other business applications. This enhances data flow and streamlines workflows.

  • What the main competitors of SwipeGuide?

    Alternatives to SwipeGuide include Poka.io for manufacturing, Dozuki for standardized work instructions, MaintainX for industrial teams, and Confluence for general team collaboration. Epsilon3 and IT Glue are also competitors catering to specialized procedure management and IT documentation respectively.

  • Is SwipeGuide legit?

    Yes, SwipeGuide is a legitimate platform. It's known for its user-friendly interface and efficient training features, though some users mention limited customization options. SwipeGuide helps create visual instructions, improving communication and reducing errors, which contributes to its safe and reliable image.

  • How much does SwipeGuide cost?

    SwipeGuide doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and to determine if SwipeGuide is worth the investment for you.

  • Is SwipeGuide customer service good?

    SwipeGuide's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and knowledgeable support team, highlighting their assistance with implementation, troubleshooting, and general inquiries. This excellent customer support contributes to a positive overall experience with the platform.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.