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Epsilon3 description
Epsilon3 provides a software platform for managing complex procedures in fields like manufacturing and engineering. It replaces paper checklists with digital workflows, offering real-time collaboration, version control, and data analysis tools. Epsilon3 helps teams improve efficiency, reduce errors, and track progress, ultimately aiming to streamline operations from planning to execution.
What companies are using Epsilon3?
Who is Epsilon3 best for
Epsilon3 helps engineering and manufacturing teams, especially those in aerospace, streamline complex procedures. Users praise its intuitive design, effective procedure creation tools, and helpful workflow management. However, some find the repeating procedures and table creation features cumbersome. Overall, Epsilon3 effectively replaces paper checklists with digital workflows, improving efficiency and reducing errors.
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Best fit for small to medium businesses and enterprises.
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Ideal for engineering and manufacturing businesses, especially in aerospace.
Epsilon3 features
| Supported Epsilon3 supports real-time collaboration on workflows and procedures. |
| Supported Epsilon3 supports version control and allows reverting to previous versions. |
| Supported Epsilon3 offers a REST API for integration with other applications, enabling data exchange and workflow automation. |
| Supported Epsilon3 supports data integration and analysis with visualization and reporting tools. |
| Supported Epsilon3 allows managing, organizing, and distributing work instructions. |
| Supported Epsilon3 allows creating, managing, and automating complex workflows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Epsilon3 reviews
We've summarised 185 Epsilon3 reviews (Epsilon3 G2 reviews) and summarised the main points below.
- Easy procedure creation with various input options (photos, checkboxes, text).
- Helpful roles and reviewer assignments for procedures.
- Intuitive and easy to use, replicating paper procedures effectively.
- User-friendly interface, especially for planning.
- Helpful workflow tool for demanding situations, preventing missed steps.
- Summarizes information effectively, reducing time spent reading.
- Faster ticket/procedure resolution.
- Non-intimidating and user-friendly.
- Seamless communication from design to implementation.
- Organized and well-structured, minimizing mistakes.
- Helpful step-by-step procedures with intuitive editing.
- Clear presentation of complex procedures to reduce operator error.
- Helpful knowledge base with clear and understandable information.
- Centralized location for procedures, accessible to everyone.
- Ability to attach files to procedure runs and review past data.
- Easy access to knowledge bases and narrowed-down information.
- Fast platform with step-by-step guides, suitable for call centers.
- Good replacement for paper documents, especially for written procedures.
- Incorporates files and tables effectively.
- Great amount of features usable day-to-day.
- Good customer support.
- Many customization options for procedures.
- Quick support via chat.
- Numerous articles and resources for various questions.
- Step-by-step layout helpful for complex procedures.
- Good for documenting standard operating procedures and sharing them with colleagues.
- Allows real-time updates on projects and tasks.
- Streamlines work orders by putting all steps on one page with commenting features.
- Difficulty with repeating procedures, especially managing space in the sidebar.
- Table creation lacks Excel/Word flexibility, especially column width control and table numbering.
- Intermittent issue: Signed-off steps not saved, requiring re-signing, including steps with timers.
- Checkbox placement on the left allows users to click without fully reading steps.
- Limited font and color options for highlighting steps and values.
- Difficulty viewing data from numerous procedure runs; filtering by name/number and seeing the initiator is needed.
- Confusing procedure names.
- Running procedures is unnecessarily complex; simpler guides are preferred.
- Login requires account creation, hindering initial use.
- Lack of real-time updates on work orders, requiring manual refresh.
- Confusing user interface, especially initially.
- Limited information on some daily issues faced by technicians.
- Unintuitive software design, typical of modern over-complicated software.
- Snippets and duplicating steps/sections can be cumbersome. Needs copy-paste functionality and search by author.
- Slow login times.
- Hard to search for specific procedures.
- Unresolved comments not retained when releasing a procedure.
- Lack of undo functionality for sign-offs during a procedure run.
- Poor tracking of changes between procedure review phases.
- Videos embedded as links, not playable thumbnails.
- Poor integration with internal systems.
- Difficulty finding relevant articles due to poor search functionality.
- Branching paths in procedures are confusing, lacking clear path selection buttons.
- Occasional performance issues with large data or multiple users.
- Lack of customization options.
- Limited integrations with other tools and platforms.
- Lack of advanced reporting features.
- Customer support, while helpful, can be slow to resolve issues.
- Inability to "un-sign" a step or operation.
- No native support for manufacturing features.
- No summarization of procedure run results.
- Lack of file storage within the platform.
- No revision tracking or track changes for work instructions.
- Multiple users cannot complete a procedure unless logged in from different devices.
- Lack of groups with dedicated and specific permissions.
- UI could be improved and made more visually appealing.
- Occasional updates disrupt workflow.
- Limited integration with other scheduling services.
- Some reports lengthy and overly detailed.
- Inability to copy-paste between steps when writing a procedure.
Epsilon3 pricing
The commentary is based on 3 reviews from Epsilon3 G2 reviews.
Epsilon3's procedure management features and intuitive interface are praised, but the per-user licensing model is a recurring concern, making it a costly option for some teams. Despite the price, users find value in its workflow improvements and operational efficiency gains.
See the Epsilon3 pricing page.
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Epsilon3 has a free trial.
Basic
Create & Run Procedures, Full As-Run History, Basic Insights & Analytics, Secure & Compliant Cloud, Chat & Email Support, Recurring Software Updates
Pro
Everything in Basic, Plan & Schedule Operations, Workflow Automation, AI-Powered Procedure Import, Test & Requirements Management, Issue & Non-Conformance Tracking, Risk Assessment & Mitigation, Part, Inventory, & Asset Management, Advanced Insights & Analytics, Anomaly & Trend Detection, Multiple Workspaces, Single Sign-On (SAML SSO), API & Pre-Built Integrations, On-Premise Deployment (Extra Fee), Custom Implementation, Procedure Imports, & Dedicated Technical Support
Enterprise
Everything in Pro, Custom Integrations, Advanced Implementation
Epsilon3 alternatives
SAS ViyaBetter fit for data analysis and business intelligence needs. More suitable for larger enterprises. A SAS Viya alternative for procedure management.Read more
GlartekBetter for smaller manufacturers. Has mobile-first design and integrations with wearable tech. Growing faster than Epsilon3.Read more
TableauBetter for broader data analysis and visualization across various industries. More user-friendly interface for non-technical users. Tableau is a popular Epsilon3 competitor and alternative.Read more
ExploBetter for embedding analytics into your product. Suited for smaller companies and B2B SaaS. More user-friendly, easier to implement, and has higher user ratings. Explo is growing faster than Epsilon3.Read more
Autodesk Construction CloudBetter for construction companies. Caters to a wider range of company sizes.Read more
Amazon QuickSightBetter for data visualization and business intelligence. Easier to use, more scalable, and has positive pricing sentiment. Has more momentum. A strong Epsilon3 competitor and QuickSight alternative for data analysis.Read more
Epsilon3 FAQ
What is Epsilon3 and what does Epsilon3 do?
Epsilon3 is a software platform designed for managing complex procedures, particularly in manufacturing and engineering. It replaces paper checklists with digital workflows, enabling real-time collaboration, version control, and data analysis. This helps teams improve efficiency, reduce errors, and streamline operations.
How does Epsilon3 integrate with other tools?
Epsilon3 offers a REST API for integration with other applications, enabling data exchange and workflow automation. However, some users note limited integrations with other tools and platforms as a drawback. They desire more robust integration options.
What the main competitors of Epsilon3?
Alternatives to Epsilon3 include Glartek, which offers similar features for manufacturing operations. Other options, though not direct competitors, include SAS Viya and Tableau for data analysis, and Autodesk Construction Cloud for construction project management.
Is Epsilon3 legit?
Yes, Epsilon3 is a legitimate software platform for managing complex procedures. Reviews indicate a user-friendly interface suitable for digitizing paper procedures and streamlining workflows, improving efficiency and reducing errors. However, some users mention complexities with repeating procedures and limited customization features.
How much does Epsilon3 cost?
Epsilon3 pricing starts at $1,200 per user per year for the Basic plan. The Pro plan is $2,400 per user per year. Enterprise pricing is custom. They offer a free trial, but not a free plan. Is Epsilon3 worth it? It depends on your needs and budget, but they do offer powerful procedure execution software.
Is Epsilon3 customer service good?
Customer reviews frequently mention Epsilon3's excellent customer support, highlighting its responsiveness and helpfulness in resolving issues and implementing the application. Users appreciate the quick responses via chat and readily available resources. While some initial challenges with the software's learning curve are noted, the customer support team is praised for effectively addressing these concerns.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.