Last updated on
Ratings
SwiftSales description
SwiftSales is a conversational marketing tool that uses AI-powered chatbots to improve how businesses communicate with their customers online. It integrates with popular platforms like websites, Facebook, and Instagram to provide a seamless customer experience. SwiftSales also offers visitor analytics and works with other CRM and business software. Its goal is to make online interactions smoother and more efficient for businesses.
Who is SwiftSales best for
SwiftSales is a conversational marketing tool using AI chatbots to enhance online customer communication. It integrates with websites and social media platforms, providing a seamless customer experience. It offers visitor analytics and compatibility with other business software. With affordable pricing plans starting at $15/month, SwiftSales makes online interactions more efficient.
-
Best for small to medium-sized businesses.
-
Suitable for various industries focusing on online customer interaction.
SwiftSales pricing
See the SwiftSales pricing page.
-
SwiftSales has a free trial.
PLUS
Includes Live Chat, Sneak Peak Messages, Pin Chat, Chat Transcript, Widget Customisation, Canned Responses, No Branding on Widget, Screen Sharing, 200 AI monthly responses, Triggers, Contact Management, Deal Tracker, Invoice Creator, Agent Management, 1-1 Team Chat, Group Team Chat, Facebook, Instagram integrations, Activity Log, Knowledgebase, limitations for Agents(3), Channels(3), Active Chats/Visitors(500), Analytics History Retention(180 Days), Chat History Retention(180 Days), CRM Contacts(2,000), DIY Onboarding, Email Assistance, Live Chat Help and Telephonic Support.
PREMIUM
Includes all PLUS features and SwiftBot Customisation, 1000 AI monthly responses, Custom Contact Attributes, Custom Contact Status, Custom Invoice Status, Custom Deal Status, Quickbooks, Stripe, PayPal, Authorize.net, Hubspot integrations, limitations for Agents(5), Channels(5), Active Chats/Visitors(Unlimited), Analytics History Retention(1 Year), Chat History Retention(1 Year), CRM Contacts(10,000), Product Usage Training.
ULTIMATE
Includes all PREMIUM features and 2000 AI monthly responses, Developer's API, Webhooks, Custom Integration Solutions, Technical Support from Engineers, limitations for Agents(10), Channels(10), Active Chats/Visitors(Unlimited), Analytics History Retention(5 Years), Chat History Retention(5 Years), CRM Contacts(100,000), Personal Account Manager, Tailored Support.
SwiftSales alternatives
WorkHub TasksBetter for task management and team collaboration. A good SwiftSales alternative for medium-sized businesses. More user reviews are available.Read more
DriftBetter fit for medium and large B2B companies focused on sales and marketing. More features for lead capture, qualification, and real-time customer support. Drift is growing faster.Read more
Kapture CXBetter for larger companies. More established, with significantly more users and faster growth. Kapture CX is a SwiftSales alternative best for enterprise customer support automation and omnichannel communication management.Read more
TiledeskBetter for larger enterprises. A broader range of integrations and more robust customer support. Tiledesk is a strong SwiftSales competitor and SwiftSales alternative.Read more
DevRevBetter fit for enterprise companies and SaaS providers. Combines product development with customer support. More momentum. Superior customer service, ease of use, and implementation.Read more
Zendesk Support SuiteBetter for enterprise companies and diverse industries. Provides more robust features like helpdesk integration and reporting. More established with significant user base, but some report negative experiences with pricing and support. A strong Zendesk Support Suite alternative.Read more
SwiftSales FAQ
What is SwiftSales and what does SwiftSales do?
SwiftSales is a conversational marketing platform employing AI chatbots to enhance online business communication. It integrates with websites and social media platforms like Facebook and Instagram, providing visitor analytics and compatibility with CRM software. SwiftSales streamlines online interactions for improved efficiency.
How does SwiftSales integrate with other tools?
SwiftSales integrates with websites, Facebook, and Instagram for a seamless customer experience. It also works with various CRM and other business software to streamline operations and enhance communication.
What the main competitors of SwiftSales?
SwiftSales's main competitors include Drift, Kapture CX, Tiledesk, and Zendesk Support Suite. These alternatives offer similar conversational marketing and customer support features, including AI chatbots and live chat, catering to various business sizes and needs.
Is SwiftSales legit?
SwiftSales appears legitimate, offering AI chatbots and integrations with popular platforms. It has received positive ratings, but limited user reviews are available. Consider exploring alternatives like Drift or Zendesk for more established options.
How much does SwiftSales cost?
SwiftSales offers three paid plans: Plus for $15/month, Premium for $49/month, and Ultimate for $99/month. A free trial is available. They also offer annual billing with renewal at the original price after the first year. Each plan caters to different business sizes and includes increasing features and usage limits.
Is SwiftSales customer service good?
Users praise SwiftSales' efficient customer support, highlighting its helpfulness in managing leads, improving payment records, and tracking website traffic. They also appreciate its user-friendly dashboard and easy integration.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.