Logo of Survio

Survio

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Company health

Employee growth
4% decrease in the last year

Ratings

G2
4.4/5
(355)
Capterra
4.5/5
(570)
TrustPilot
3.5/5
(60)

Survio description

Survio is an online survey tool for businesses of all sizes. It helps you easily create and send surveys to collect customer, employee, or market feedback. Survio offers ready-made templates and various question types to get you started quickly. You can analyze results with built-in reports and dashboards. Survio also integrates with other business apps to streamline your workflows. Security and data privacy are a priority, with Survio being GDPR compliant and ISO 27001 certified.


Who is Survio best for

Survio is a user-friendly online survey tool ideal for businesses and individuals seeking to collect feedback. Users praise its intuitive interface, diverse question types, and insightful reporting. However, some users mention limitations in customization and the free version. Survio offers various pricing plans to accommodate different needs and budgets.

  • Best fit for small to medium-sized businesses.

  • A strong fit for industries like Healthcare, Finance, and Education.


Survio features

Type in the name of the feature or in your own words tell us what you need
Supported

Survio allows customizing survey theme colors to match brand identity.

Supported

Survio can generate charts and graphs to visualize survey data in reports and dashboards.

Supported

Team members can share their thoughts and feelings via surveys.

Supported

Surveys are responsive and adapt to different screen sizes.

Supported

Survio supports branching and skip logic, enabling customized survey paths.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.69

Customer Service

Rather positive
+0.54

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Rather positive
+0.65

Ease of Implementation

Strongly positive
+1

Survio reviews

We've summarised 985 Survio reviews (Survio TrustPilot reviews, Survio Capterra reviews and Survio G2 reviews) and summarised the main points below.

Pros of Survio
  • Easy to use and intuitive interface, praised by many users.
  • Variety of question types and pre-made templates available.
  • Clear and visually appealing data analysis and reporting features.
  • Fast and helpful customer support.
  • Good value for money, especially with student discounts.
Cons of Survio
  • Limited customization options, especially for layout and mobile versions.
  • Limited free version, only 100 responses, and requires payment for data export.
  • Unclear pricing structure and automatic subscription renewals.
  • Occasional bugs and slow loading times reported.
  • Lack of advanced features like question branching in the free version.

Survio pricing

The commentary is based on 200 reviews from Survio Capterra reviews, Survio G2 reviews and Survio TrustPilot reviews.

Survio's free version offers limited features, particularly regarding data export and response limits. While paid plans are generally considered reasonably priced, some users find them expensive, especially for occasional use or student projects. A student discount is available, but the application process is sometimes cumbersome.

Users sentiment

Rather negative
-0.69

See the Survio pricing page.

  • Survio has a free plan.

  • Survio has a free trial.

Mini

$17/mo

Basic survey tool for personal or educational use. It includes 2400 responses per year, reports in PDF, and raw data exports in XLSx.

Standard

$33/mo

Enhanced survey features for entrepreneurs, municipalities, and public institutions. It includes 6000 responses per year, own logo in surveys, reports in DOCx, PPTx and XLSx, and surveys without Survio ads.

PRO Business

$77/mo

Comprehensive feedback software for automation, reporting, and team management. It includes 24000 responses per year, scalable seats, instant surveys, automated reporting, integrations, and priority support.

Custom

Custom

Gives anyone in your organization all the features of an unlimited PRO Business plan. You will get consolidated billing and a great price per user.


Survio alternatives

  • Logo of Google Workspace
    Google Workspace
    Better for team collaboration and communication. A broader productivity suite, not just surveys. Easier to use, more reliable, and simpler to implement. Positive pricing sentiment.
    Read more
  • Logo of Netigate
    Netigate
    Better for anonymous feedback. A Survio alternative or competitor, it has less momentum. Users report easier survey distribution and creation, but dislike the reporting features and high cost.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Better for enterprise customers with advanced features like AI-powered analytics and qualitative research capabilities. Has more momentum in employee growth. Offers specialized products for customer, employee, product, and brand experience management.
    Read more
  • Logo of Jira
    Jira
    Better for project and task management. More suitable for software development teams. Steeper learning curve and more complex to use.
    Read more
  • Logo of Q-Fi Surveys
    Q-Fi Surveys
    Offers specific feedback modules and supports audio and video questions. A free trial is available. However, it is more expensive and some users find the interface less polished with a worse mobile experience.
    Read more

Survio FAQ

  • What is Survio and what does Survio do?

    Survio is an easy-to-use online survey tool that allows businesses of all sizes to collect feedback through customizable surveys. It offers various question types, pre-made templates, and reporting tools. Survio also integrates with other business apps, prioritizing data security and privacy.

  • How does Survio integrate with other tools?

    Survio integrates with other business apps to streamline workflows. It offers integrations with popular tools, though specific integrations are not listed in the provided data. For further details, it's best to consult Survio's resources directly.

  • What the main competitors of Survio?

    Top Survio alternatives include Qualtrics CoreXM, Netigate, and Google Forms. These competitors offer similar survey functionalities, with varying degrees of advanced features, analytics capabilities, and integrations. Consider these options if you are exploring alternatives to Survio.

  • Is Survio legit?

    Yes, Survio is a legitimate online survey tool. It's known for its ease of use and helpful customer support. Survio is safe and GDPR compliant, prioritizing data privacy and security with ISO 27001 certification. However, some users mention limited customization and a restrictive free version.

  • How much does Survio cost?

    Survio's pricing includes the Mini plan at $17/month, Standard plan at $33/month, and PRO Business plan at $77/month. A free plan is also available. Custom enterprise pricing is available upon request. Is Survio worth it? The product offers flexible plans for personal use, businesses, and large organizations.

  • Is Survio customer service good?

    Customer reviews on Survio's customer service are mixed. While many users praise the fast and helpful support, others have experienced difficulty contacting them or found their responses unhelpful, particularly regarding student discounts. Some users mention slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.