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Netigate description
Netigate is a survey tool that helps you gather feedback from customers and employees. Create your own surveys or use templates for measuring things like customer satisfaction and employee engagement. You get powerful reporting tools to understand the results and can even set up alerts to react quickly to negative feedback. Netigate is GDPR-compliant and prioritizes data security, making it a good choice for businesses of all sizes.
Who is Netigate best for
Netigate is a robust survey tool ideal for medium to large businesses seeking streamlined feedback collection from customers and employees. Its user-friendly interface and pre-built templates simplify survey creation, while powerful reporting tools help analyze results. Users praise the software's ease of use and excellent customer support. However, some have noted difficulties with reporting features and higher costs for smaller businesses.
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Best fit for medium to large businesses.
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Suitable for various industries seeking customer or employee feedback.
Netigate features
| Supported Netigate supports pulse surveys for regular employee feedback. |
| Supported Netigate offers pre-designed survey templates and a question library for streamlined survey creation. |
| Supported Netigate fully supports specialized CSAT surveys. |
| Supported Netigate provides tools to create surveys with various question types and logic. |
| Supported Netigate allows gathering feedback via surveys, using various question types and distribution methods. |
| Supported Netigate transforms survey data into visualizations, dashboards, and exportable reports. |
Netigate reviews
We've summarised 28 Netigate reviews (Netigate TrustPilot reviews and Netigate G2 reviews) and summarised the main points below.
- User-friendly interface for survey creation
- Excellent customer support
- Good selection of survey templates
- Available on both Windows and Mac with mobile apps
- Easy to distribute surveys
- Difficult reporting features
- High cost, especially for small businesses
- Limited customization options
- Short free trial period
- Login procedures can be difficult
Netigate pricing
The commentary is based on 5 reviews from Netigate G2 reviews.
Netigate offers various plans for employee and customer feedback, as well as a pure survey tool plan. They categorize their plans into three main categories: Employee Feedback Plans: - Netigate EX Engage: Focuses on employee engagement with AI-supported pulse surveys. - Netigate EX Feedback: A comprehensive employee survey solution. - Netigate EX 360: Combines features of Engage and Feedback with a dedicated customer success team. Customer Feedback Plans: - Netigate CX Feedback: Essential survey solution for customer insights. - Netigate CX 360: Comprehensive customer experience plan with advanced features and dedicated support. Pure Survey Tool Plan: - Netigate Feedback: Entry-level plan for professional corporate surveys. Netigate also offers consulting services to assist with survey projects.
Users sentiment
See the Netigate pricing page.
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Netigate has a free trial.
Netigate alternatives
SurvioBetter for users who value ease of use and need survey pop-ups. Has transparent pricing and is growing faster than Netigate. A good Netigate competitor for those prioritizing customer service.Read more
Workleap OfficevibeBetter for improving workplace culture and boosting employee engagement. More suitable for mid-sized companies. Offers peer-to-peer recognition and 360-degree feedback. Good for Healthcare, Finance, E-commerce, Retail, Education, Real Estate, Hospitality, Media & Entertainment, Software, Non-profit, Energy, Marketing, and Professional Services. Users praise its ease of use and feedback features but find the pricing for small businesses high. A Netigate competitor and alternative.Read more
Google WorkspaceBetter for team collaboration and communication. A broader productivity suite. Easier to use, more reliable, and simpler to implement. Positive pricing sentiment.Read more
SurveyRockHas a free plan. Netigate alternative for those prioritizing affordability. Shows less momentum.Read more
JotformBetter for a wider range of industries and use cases beyond surveys. Jotform is growing faster than Netigate and offers more pre-built templates. It provides more flexibility with various form types.Read more
Netigate FAQ
What is Netigate and what does Netigate do?
Netigate is a survey platform for gathering customer and employee feedback. It offers survey templates, customizable surveys, and robust reporting tools. Netigate helps improve customer satisfaction and employee engagement and is suitable for businesses of all sizes, prioritizing data security and GDPR compliance.
How does Netigate integrate with other tools?
Netigate integrates with popular business apps, though specific integrations aren't detailed in the provided data. For further details on integrations, it's recommended to check their website.
What the main competitors of Netigate?
Alternatives to Netigate include SurveySparrow, Survio, Jotform, and Forsta. These competitors offer similar survey tools and features, sometimes with more flexible pricing or advanced reporting functionalities. For example, SurveySparrow is known for its engaging survey formats, while Survio emphasizes ease of use and security.
Is Netigate legit?
Yes, Netigate is a legitimate survey platform known for its user-friendly interface and robust features. While some users mention reporting difficulties and pricing concerns, many praise its ease of use and survey templates. Consider exploring alternatives if these are critical factors for your needs.
How much does Netigate cost?
Netigate does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific product needs and the intended scale of use.
Is Netigate customer service good?
Netigate's customer service receives positive feedback, with users highlighting the responsive support and helpful staff. While some users mention difficulties with login procedures, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.