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SurePayroll description
SurePayroll is a cloud-based payroll software designed for small to midsize businesses, especially those with 1-100 employees. It simplifies payroll processing, tax filing, and offers additional HR solutions like benefits administration and workers' compensation. Key features include automated payroll runs, direct deposit, tax calculations and filing, and access to US-based customer support. SurePayroll aims to be user-friendly and save businesses time and money on payroll management.
Who is SurePayroll best for
SurePayroll helps small to midsize businesses simplify payroll and tax filing. Users praise the automated tax calculations and user-friendly interface. However, some have reported difficulties with customer support and occasional tax filing inaccuracies. SurePayroll offers competitive pricing and transparent plans based on company size.
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Best for small to medium-sized businesses (1-100 employees).
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Ideal for professional services, healthcare, and non-profits.
SurePayroll features
| Supported SurePayroll supports direct deposit to employee bank accounts. |
| Supported SurePayroll automates salary calculations, tax deductions, and compliance management. |
| Supported SurePayroll simplifies tax processing with its software and expert services. |
| Supported SurePayroll supports benefits administration, including health insurance and retirement plans. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SurePayroll reviews
We've summarised 891 SurePayroll reviews (SurePayroll Software Advice reviews, SurePayroll GetApp reviews, SurePayroll TrustPilot reviews, SurePayroll Capterra reviews and SurePayroll G2 reviews) and summarised the main points below.
- User-friendly interface for payroll processing, praised for its simplicity.
- Automated tax calculations and filing, saving time and effort.
- Competitive pricing and affordable monthly fees for small businesses.
- Convenient access to payroll information and reports online.
- Helpful and responsive customer service when available.
- Difficult to reach customer support, often with long wait times.
- Onboarding process can be confusing and require multiple calls/emails to resolve issues.
- Inconsistent experiences with customer service representatives, some unhelpful or lacking knowledge.
- Issues with tax filing accuracy, leading to penalties and notices from taxing agencies.
- Hidden costs and unexpected fees, especially for cancellations and corrections.
SurePayroll pricing
The commentary is based on 113 reviews from SurePayroll Capterra reviews, SurePayroll G2 reviews, SurePayroll GetApp reviews and SurePayroll Software Advice reviews.
SurePayroll is praised for its competitive pricing and affordability, especially for small businesses. Users highlight its cost-effectiveness and reasonable fees compared to competitors, making it a valuable payroll solution. Some users mention yearly price increases, but many still find the overall cost justifiable.
Users sentiment
See the SurePayroll pricing page.
Small Business No Tax Filing
This plan includes calculation of federal, state, and local payroll taxes, as well as features like free auto payroll, unlimited payroll runs, multiple pay rates and schedules, and easy direct deposit setup.
Small Business Full-Service Payroll
This comprehensive plan manages payroll calculations, filing, and deposits for local, state, and federal taxes. It includes unlimited payroll runs, direct deposit, payroll tax calculations, auto payroll, and more.
Household Full Payroll
Designed for household employers, this plan helps manage state, federal, Social Security, and Medicare tax withholdings for full-time, part-time, or seasonal home-based employees.
Small Business Full-Service Payroll + SureHR Gold Bundle
This bundle combines the Full-Service Payroll plan with the SureHR Gold Bundle for streamlined payroll and HR processes.
SurePayroll alternatives
QuickBooks PayrollOffers tax penalty protection and integrates with QuickBooks Online. QuickBooks Payroll has more positive user reviews but some report difficulties with customer support and editing payroll details. It is a more expensive QuickBooks Payroll alternative.Read more
PaylocityBetter fit for medium and large businesses. Has more momentum based on web traffic and employee growth. Offers talent management and employee experience tools.Read more
PaycorBetter fit for mid-size to large businesses. Offers broader HR features including recruiting, onboarding, and talent management. Provides mobile payroll access. Integrates with numerous business software. Paycor is a SurePayroll alternative and competitor.Read more
Square PayrollBetter for companies using Square POS. Has a more flexible pricing model. Is growing faster. Higher rated by users.Read more
BambooHRBetter for HR management overall and has more momentum. A strong SurePayroll competitor for companies with 50-1000 employees.Read more
Paychex FlexBetter fit for larger businesses. Offers more comprehensive HR features including time and attendance, benefits administration, and HR consulting. Provides 24/7 support.Read more
SurePayroll FAQ
What is SurePayroll and what does SurePayroll do?
SurePayroll is cloud-based payroll software for small to midsize businesses. It automates payroll runs, direct deposit, and tax filing, while also offering HR solutions like benefits administration. SurePayroll is user-friendly and aims to save businesses time and money.
How does SurePayroll integrate with other tools?
SurePayroll integrates with popular accounting software, time-tracking tools, and benefits providers. This streamlines tasks such as syncing payroll data with accounting systems and managing employee benefits. Specific integrations include QuickBooks, Xero, and ADP.
What the main competitors of SurePayroll?
Top SurePayroll competitors include Paylocity, QuickBooks Payroll, and BambooHR. These alternatives offer similar payroll features, with some specializing in specific business sizes or offering additional HR functionalities. Rippling and WebHR are also viable alternatives.
Is SurePayroll legit?
Yes, SurePayroll is a legitimate and safe payroll software provider. It's known for its user-friendly interface and automated features. However, potential customers should be aware of user reports regarding customer service accessibility and occasional tax filing inaccuracies.
How much does SurePayroll cost?
SurePayroll's pricing starts at $20/month + $4/employee for the Small Business No Tax Filing plan. The Full-Service Payroll plan is $29/month + $7/employee. For household employers, it's $39/month + $10/additional employee. A bundled HR and payroll plan is also available.
Is SurePayroll customer service good?
SurePayroll's customer service receives mixed reviews. While many customers praise the helpfulness and responsiveness of the support team when they are available, others report long wait times, difficulty reaching a representative, and inconsistent service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.