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QuickBooks Payroll description
QuickBooks Payroll is a cloud-based payroll software designed for small to medium-sized businesses in the USA. It aims to simplify payroll processing with features like automated tax calculations and filings, direct deposit, and integrated time tracking. QuickBooks Payroll also offers additional tools like HR support, workers' compensation administration, and health benefits options. It stands out with its tax penalty protection, promising to cover penalties incurred due to errors within the software.
Who is QuickBooks Payroll best for
QuickBooks Payroll simplifies payroll for SMBs. Automated tax calculations, direct deposit, and QuickBooks Online integration are praised by users. However, some dislike the limited paystub customization and customer support. Consider QuickBooks Payroll if you need an integrated payroll solution but be aware of its limitations.
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Best for small to medium-sized businesses (SMBs) in the USA.
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Suitable for a wide range of industries, including Healthcare, Finance, Retail, and more.
QuickBooks Payroll features
| Supported QuickBooks Payroll supports direct deposit to employee bank accounts. |
| Supported QuickBooks Payroll simplifies tax processing with automated tax payments and filings. |
| Supported QuickBooks Payroll manages employee payroll, calculates taxes, and generates paychecks. |
| Supported QuickBooks Payroll Elite offers tax penalty protection up to $25,000 yearly for errors within the software. |
| Supported QuickBooks Payroll supports time tracking, including clock-in/out, breaks, and overtime, via mobile apps and web portals. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
QuickBooks Payroll reviews
We've summarised 898 QuickBooks Payroll reviews (QuickBooks Payroll GetApp reviews, QuickBooks Payroll Software Advice reviews, QuickBooks Payroll Capterra reviews and QuickBooks Payroll G2 reviews) and summarised the main points below.
- Easy to use and set up
- Automated tax calculations and filings
- Direct deposit
- Integrates with QuickBooks Online
- Taxable benefits do not show up on employee paystubs
- Paystubs cannot be altered in any way, missing legal requirements
- Support is basically non-existent
- Difficult to edit payroll and employee details aside from very basic aspects
QuickBooks Payroll pricing
The commentary is based on 83 reviews from QuickBooks Payroll Capterra reviews, QuickBooks Payroll G2 reviews, QuickBooks Payroll GetApp reviews and QuickBooks Payroll Software Advice reviews.
QuickBooks Payroll pricing is a common concern. While some users find it affordable and a good value, especially for basic payroll needs, others consider it expensive, particularly for small businesses or those with multiple states or employees. Price increases are frequently mentioned, with some feeling the cost outweighs the software's benefits.
Users sentiment
See the QuickBooks Payroll pricing page.
Payroll Core + Simple Start
Includes full-service payroll, automated taxes and forms, next-day direct deposit, team management tools, employee portal, health benefits, 401(k) plans, workers’ comp administration, access to live experts for 30 days, basic bookkeeping tools like tracking income and expenses, capturing receipts, maximizing deductions, invoicing, accepting payments, tracking miles, running general reports, sending estimates, managing 1099 contractors, and connecting 1 sales channel.
Payroll Core + Essentials
Includes all features in the Core + Simple Start plan as well as enhanced reporting, the ability to connect 3 sales channels, bill management, time tracking, and includes 3 users.
Payroll Premium + Plus
Includes all features in the Core + Essentials plan as well as same-day direct deposit, 24/7 expert product support, expert review of payroll setup, time tracking on the go, enhanced team management tools, HR support center, comprehensive reports, connecting all sales channels, and includes 5 users.
QuickBooks Payroll alternatives
quickbooks-payroll vs BambooHRBetter for applicant tracking, onboarding, and broader HR functions. A QuickBooks Payroll competitor focusing on enhancing employee experience. More e-commerce focused.Read more
quickbooks-payroll vs GustoBetter for businesses seeking an all-in-one HR solution. Offers hiring and onboarding tools. Has a more modern user interface, more comprehensive features, and better customer support. Gusto is growing faster and has more momentum. More suitable for e-commerce.Read more
SurePayrollBetter fit for businesses with 101-1000 employees. Offers payroll cost reports and a mobile payroll app. More affordable pricing plans for small businesses. QuickBooks Payroll alternative; SurePayroll competitor.Read more
RipplingBetter fit for larger businesses and international payroll. Offers more comprehensive HR, IT, and finance features. Has more momentum in terms of growth.Read more
quickbooks-payroll vs Inova PayrollBetter fit for mid-sized businesses. Offers a more comprehensive HR suite including onboarding and recruiting tools. Provides mobile access for payroll and onboarding.Read more
Dayforce PowerpayBetter customer service and easier to use. Provides mobile payroll access and reporting features. A QuickBooks Payroll competitor and alternative.Read more
QuickBooks Payroll FAQ
What is QuickBooks Payroll and what does QuickBooks Payroll do?
QuickBooks Payroll is a cloud-based payroll software for small to medium-sized US businesses. It automates tax calculations and filings, offers direct deposit, and integrates with QuickBooks Online accounting software. It includes HR support and workers' compensation administration.
How does QuickBooks Payroll integrate with other tools?
QuickBooks Payroll integrates seamlessly with QuickBooks Online for combined accounting and payroll management. It also integrates with time-tracking apps and offers direct deposit, streamlining various payroll processes.
What the main competitors of QuickBooks Payroll?
Top QuickBooks Payroll competitors include Gusto, ADP Workforce Now, SurePayroll, Paylocity, and Paychex. These alternatives offer similar features like payroll processing, tax filing, and HR solutions, catering to various business sizes.
Is QuickBooks Payroll legit?
Yes, QuickBooks Payroll is a legitimate and safe payroll software used by many small to medium-sized businesses. It offers automated tax calculations and filings, direct deposit, and integrates with QuickBooks Online. However, some users have reported difficulties with customer support and editing payroll details.
How much does QuickBooks Payroll cost?
QuickBooks Payroll offers bundled payroll and bookkeeping services. Pricing starts at $42.50/month for the Core + Simple Start plan, $57.50/month for the Core + Essentials plan, and $92/month for the Premium + Plus plan. Each plan has an additional per-employee fee. A 50% discount is available for the first three months.
Is QuickBooks Payroll customer service good?
QuickBooks Payroll customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of support staff, others report long wait times, difficulty getting issues resolved, and unhelpful representatives. Consider exploring alternative payroll software if excellent customer service is a top priority.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.