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Sparrow description
Sparrow is a customer review management software that helps businesses increase sales through enhanced product reviews. It enables businesses to send product review reminder emails and provides customers with review forms and star ratings. This helps companies collect valuable feedback and potentially boost sales.
Who is Sparrow best for
Sparrow is a customer review management software that helps businesses boost sales with product reviews. It enables automated review reminders and provides customers with star rating forms. Users love its ease of use and customer support. However, some dislike the limited integrations and pricing issues. Sparrow is ideal for small to medium businesses in e-commerce or marketing seeking to enhance their online presence with customer feedback.
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Best for small to medium businesses (1-100 employees) and medium businesses (101-1000 employees).
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Particularly well-suited for E-commerce and Marketing/Advertising businesses.
Sparrow features
| Supported Sparrow enables businesses to send product review reminder emails and provides customers with review forms and star ratings to collect feedback. |
| Supported Sparrow sends product review reminder emails to help businesses collect more reviews and increase sales. |
| Supported Sparrow's review forms include star ratings, enabling customers to easily rate products. |
| Supported Sparrow provides review forms that customers can use to submit detailed product reviews. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Sparrow reviews
We've summarised 38 Sparrow reviews (Sparrow TrustPilot reviews and Sparrow G2 reviews) and summarised the main points below.
- Fast and smooth sales process
- Professional and efficient service
- Great customer support and responsiveness
- Wide selection of brandable domain names
- Helpful and easy to navigate platform
- DNS management interface is not real-time and severely limited
- Difficult to get proper support responses and resolve issues
- Hidden costs and pricing issues require manual monitoring
- Limited integrations with other platforms
Sparrow pricing
The commentary is based on 3 reviews from Sparrow TrustPilot reviews.
No pricing information was found in the provided reviews. They primarily discuss user experiences and service quality with various platforms. Therefore, I cannot provide pricing details for Sparrow.
Users sentiment
See the Sparrow pricing page.
Bronze
Includes 1 Contest (Name), Prize to Winner - $135 (Included), Validation Services & Upgrades ($39 value), Expected 300+ Entries
Gold
Includes 1 Contest (Name), Prize to Winner - $200 (Included), Validation Services & Upgrades ($305 value), Expected 600+ Entries, Partial Refund Option
Platinum
Includes 1 Contest (Name), Prize to Winner - $300 (Included), Validation Services & Upgrades ($979 value), Expected 1000+ Entries, Partial Refund Option
Managed
Receive optimum results from your Naming Contest by launching a Managed Contest Package and working one-on-one with an experienced Atom Branding Consultant.
Sparrow alternatives
PartnerStackBetter for B2B SaaS companies looking to scale partner programs. Focuses on partner recruitment, activation, and detailed performance tracking. A PartnerStack alternative for review management.Read more
impact.comBetter fit for larger businesses needing advanced partnership management features. Focuses on a broader range of partnerships beyond product reviews, including affiliates and influencers. Caters to various industries like finance, ecommerce, and retail. More user reviews suggest broader adoption but also reveal potential issues with tracking accuracy and customer support responsiveness.Read more
GetReviews.aiBetter for retail and consumer goods. Focuses on Amazon, Walmart, and Shopify reviews. Simpler review collection through surveys. A Sparrow competitor and alternative.Read more
AwinBetter for medium and large businesses. Caters to a wider range of industries including Healthcare, Wellness & Pharma, Finance, Banking & Insurance, and Manufacturing. Has growing website traffic and employee base, indicating strong momentum. Provides a wider range of partnership opportunities and offers dedicated account managers.Read more
Sparrow FAQ
What is Sparrow and what does Sparrow do?
Sparrow is a customer review management software designed to help businesses boost sales. It automates review reminders and provides customers with convenient review forms and star ratings, enabling companies to collect valuable product feedback and potentially drive sales growth.
How does Sparrow integrate with other tools?
Sparrow has limited integrations with other platforms, which can be a drawback for some users. There is no information about specific integrations.
What the main competitors of Sparrow?
Sparrow's main competitors include eKomi, offering verified review management and integration with Google and social media; GetReviews.ai, simplifying review collection on major platforms; and GOAFFPRO, specializing in affiliate marketing for e-commerce.
Is Sparrow legit?
Sparrow appears legitimate based on generally positive Trustpilot reviews. However, some G2 reviews mention difficulties with support and hidden costs. Consider these factors when evaluating Sparrow for review management.
How much does Sparrow cost?
Sparrow, formerly known as Squadhelp, offers naming contests with pricing from $299 to $749 depending on the plan. The Bronze, Gold, and Platinum plans offer increasing prize amounts and validation services. A custom-priced Managed plan provides consultant access. Is Sparrow worth it? It depends on your product pricing needs and budget.
Is Sparrow customer service good?
Customer reviews on Sparrow's customer service are mixed. While some praise the helpfulness and responsiveness of the support team, others report difficulty getting timely support and resolving issues. Some users found the platform easy to use, while others struggled with its complexity.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.