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SocialPilot

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Company health

Employee growth
25% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.5/5
(824)
TrustPilot
2.9/5
(20)
Glassdoor
4.1/5
(100)

SocialPilot description

SocialPilot is a social media management tool designed to make scheduling and analyzing social media activities easier for businesses. You can manage content across major platforms like Facebook, Instagram, Twitter, and LinkedIn from a single dashboard. SocialPilot offers features like bulk scheduling, content curation, team collaboration, and analytics reporting to streamline your social media efforts. It is designed to be user-friendly and scalable, making it suitable for both individual marketers and larger teams. A free trial is available to test out its features.


Who is SocialPilot best for

SocialPilot is a user-friendly social media management tool ideal for small to medium businesses, freelancers, and agencies. Users love its intuitive interface, bulk scheduling, and cost-effective pricing. However, some users have reported occasional glitches and limited analytics. If you're looking to streamline your social media, SocialPilot is worth considering.

  • Best for small to medium businesses and marketing agencies.

  • Ideal for marketing & advertising, but also suitable for industries like education and healthcare.


SocialPilot features

Type in the name of the feature or in your own words tell us what you need
Supported

SocialPilot allows scheduling tweets, including bulk uploads and rich content.

Supported

SocialPilot supports scheduling posts to Instagram Business and Creator accounts.

Supported

SocialPilot offers a shared content calendar for planning, scheduling, and collaboration.

Supported

SocialPilot helps manage and schedule social media content with features like scheduling, content libraries, and analytics.

Supported

Team members can collaborate with clients, assign roles, manage permissions, and streamline communication.

Supported

SocialPilot supports bulk uploads via CSV files.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.71

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Rather positive
+0.36

Ease of Implementation

Strongly positive
+0.81

Scalability

Strongly positive
+0.8

SocialPilot reviews

We've summarised 834 SocialPilot reviews (SocialPilot TrustPilot reviews and SocialPilot G2 reviews) and summarised the main points below.

Pros of SocialPilot
  • User-friendly interface praised for ease of use and navigation.
  • Bulk scheduling and calendar view for efficient content planning.
  • Cost-effective pricing plans compared to competitors.
  • Wide range of supported social media platforms, including Google My Business.
  • Responsive and helpful customer support.
Cons of SocialPilot
  • Occasional glitches or bugs can disrupt posting and scheduling.
  • Limited analytics, especially historical data beyond three months.
  • Image and video handling can be inconsistent and require manual adjustments.
  • Connecting to and maintaining social media account links can be problematic.
  • Mobile app functionality and user experience could be improved.

SocialPilot pricing

The commentary is based on 203 reviews from SocialPilot G2 reviews.

SocialPilot is praised for its affordability, offering a robust feature set at a lower cost than competitors like Hootsuite. Users find its pricing plans to be a great value, especially for managing multiple social media accounts. While some desire more advanced features, the overall pricing sentiment is positive.

Users sentiment

Strongly positive
+0.71

See the SocialPilot pricing page.


SocialPilot alternatives

  • Logo of Flick
    socialpilot vs Flick
    More focused on Instagram marketing and hashtag research. Offers AI assistance for content creation but has less extensive platform support. Growing slower and experiencing negative employee growth.
    Read more
  • Logo of Post Planner
    Post Planner
    Better for finding trending content. Has a free plan. Growing website traffic faster, but showing signs of slower employee growth. A SocialPilot competitor and alternative.
    Read more
  • Logo of BrightLocal
    BrightLocal
    Better for managing local search visibility and listings. More focused on local SEO, reputation management, and review tracking. A SocialPilot alternative geared towards multi-location businesses and agencies.
    Read more
  • Logo of Moz Local
    Moz Local
    Better for local SEO and managing online presence across directories. Has slightly more momentum. Focuses on listing accuracy and local search ranking improvement.
    Read more
  • Logo of Birdeye
    Birdeye
    Better for reputation management and customer experience. More suitable for multi-location businesses and enterprises. Has stronger website traffic growth momentum. Caters specifically to Healthcare, Real Estate, and Finance.
    Read more
  • Logo of Podium
    Podium
    Better for local businesses focused on customer interaction and reputation management. More emphasis on reviews and messaging, less on social media publishing. Has slower momentum compared to SocialPilot. Podium has lower ratings on Glassdoor. Users report billing issues and difficulties with customer support.
    Read more

SocialPilot FAQ

  • What is SocialPilot and what does SocialPilot do?

    SocialPilot is a social media management tool that helps businesses and agencies schedule, analyze, and manage content across various platforms. It offers features like bulk scheduling, content curation, team collaboration, and analytics reporting, streamlining social media efforts from a single dashboard. SocialPilot is known for its user-friendly interface and cost-effective pricing.

  • How does SocialPilot integrate with other tools?

    SocialPilot integrates with major social media platforms like Facebook, Instagram, Twitter, and LinkedIn. It also supports bulk uploads via CSV files and offers a shared content calendar for team collaboration. This streamlines scheduling and analyzing social media activities.

  • What the main competitors of SocialPilot?

    SocialPilot competes with other social media management tools like Hootsuite, Buffer, SproutSocial, Agorapulse, and Sendible. These alternatives offer similar features such as scheduling, analytics, and team collaboration for managing multiple social media accounts.

  • Is SocialPilot legit?

    Yes, SocialPilot is a legitimate social media management tool. It's known for its user-friendly interface and cost-effective pricing. Users appreciate its bulk scheduling and broad platform support, while some experience occasional glitches and limited analytics. It's generally considered safe and reliable for social media management.

  • How much does SocialPilot cost?

    SocialPilot offers several pricing plans. The Professional plan is $30/month, the Small Team plan is $50/month, the Agency plan is $80/month, and the Studio plan costs $150/month. Information on pricing for the Enterprise plan is not available.

  • Is SocialPilot customer service good?

    Based on the reviews, SocialPilot's customer service is generally considered excellent, with users praising the team's responsiveness and helpfulness in resolving issues and implementing new features. While occasional technical glitches occur, support is readily available and effective.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.