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Smartcare

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Company health

Employee growth
23% increase in the last year
Web traffic
23% decrease in the last quarter
Financing
December 2017 - $16M

Ratings

G2
4.1/5
(25)
Glassdoor
3.7/5
(18)

Smartcare description

Smartcare is a cloud-based software designed for childcare businesses of all sizes. It aims to simplify administrative tasks and improve communication within childcare centers. Features include digital check-in/out, automated billing, staff scheduling, lesson planning, and parent communication tools like two-way messaging and daily reports. Smartcare is accessible through a web browser or mobile app.


Who is Smartcare best for

Smartcare streamlines administrative tasks for childcare centers with features like digital check-in/out, automated billing, and parent communication tools. Users appreciate the convenient payment processing and communication features but have reported issues with billing errors and frequent updates. Ideal for small to medium-sized businesses seeking an all-in-one childcare management solution.

  • Best for small to medium-sized childcare businesses.

  • Specifically designed for the childcare industry.


Smartcare features

Type in the name of the feature or in your own words tell us what you need
Supported

Smartcare supports daily activities tracking with photos and videos sent to parents.

Supported

Smartcare tracks student attendance, including check-in/check-out times.

Supported

Smartcare supports tuition management, including billing, invoicing, and payment processing.


Smartcare reviews

We've summarised 25 Smartcare reviews (Smartcare G2 reviews) and summarised the main points below.

Pros of Smartcare
  • Easy access to account information and quick response times.
  • Convenient payment processing and tracking.
  • Excellent communication features with parents and staff.
  • All-in-one platform for managing various childcare tasks.
  • User-friendly interface with clear navigation.
Cons of Smartcare
  • Difficult to keep up with frequent updates.
  • Billing errors are a recurring issue.
  • Reporting features are cumbersome and inflexible.
  • Limited free features; many essential functionalities require paid access.
  • Overwhelming interface and information overload.

Smartcare pricing

The commentary is based on 5 reviews from Smartcare G2 reviews.

No pricing information found.

Users sentiment

Neutral
+0

See the Smartcare pricing page.


Smartcare alternatives

  • Logo of KINDERPEDIA
    KINDERPEDIA
    Better for K-12 schools and higher education. Wider range of features for academics and school administration. More positive user reviews but some report difficulty navigating the interface. Has a higher price point.
    Read more
  • Logo of brightwheel
    brightwheel
    Better fit for enterprise-level businesses. Offers more robust features for parent communication like photo sharing and daily reports. More positive user reviews and higher ratings.
    Read more
  • Logo of Kindertales
    Kindertales
    Has stronger website traffic momentum. Offers enhanced parent communication features, including photo and video sharing.
    Read more
  • Logo of Procare Solutions
    Procare Solutions
    Better suited for larger businesses. Has more momentum and wider industry applicability. More comprehensive communication features. A Smartcare alternative or competitor.
    Read more
  • Logo of Famly
    Famly
    Better for Education and better customer service. More suitable for enterprise businesses. Famly has stronger ratings and is growing faster. A popular Smartcare alternative and competitor.
    Read more
  • Logo of ShiftCare
    ShiftCare
    Better fit for aged care or users needing NDIS support. Higher ratings and growing faster than Smartcare. ShiftCare alternative for home care agencies.
    Read more

Smartcare FAQ

  • What is Smartcare and what does Smartcare do?

    Smartcare is cloud-based childcare management software simplifying administrative tasks and improving communication. It offers features like digital check-in/out, automated billing, staff scheduling, and parent communication tools. Smartcare is accessible via web browser or mobile app and best suits small to medium-sized businesses.

  • How does Smartcare integrate with other tools?

    There is no information available about specific integrations for Smartcare. It's designed as an all-in-one platform for childcare management, covering various administrative and communication tasks within its own system.

  • What the main competitors of Smartcare?

    Smartcare's main competitors include brightwheel, Procare Solutions, Famly, Kindertales, and Kinderpedia. These alternatives offer similar features for childcare management, such as billing, communication, and staff scheduling.

  • Is Smartcare legit?

    Smartcare appears legitimate. User reviews on platforms like G2 and Glassdoor suggest it's a safe and usable platform. However, potential users should be aware of reported billing errors and the potentially overwhelming interface. Do further research to ensure it meets your specific needs.

  • How much does Smartcare cost?

    I couldn't find pricing details for Smartcare. For the most current pricing information, it's best to visit Smartcare's website or contact their sales team directly.

  • Is Smartcare customer service good?

    Smartcare's customer service receives mixed reviews. While some users appreciate the quick response times and helpful support staff, others find the platform overwhelming and report recurring technical issues requiring frequent fixes. Despite these challenges, Smartcare demonstrates a commitment to addressing user concerns and improving the product.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.