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Famly description
Famly is a childcare management software designed to streamline operations for centers of all sizes. It offers features like digital enrollment and waitlists, automated billing and invoicing, staff scheduling, lesson planning, and parent communication tools. Famly also includes administrative tools for tracking attendance, immunizations, and incident reports. The software aims to simplify daily tasks, improve parent engagement, and provide administrative support, ultimately saving childcare businesses time. Famly is currently used by over 6,300 childcare centers.
Who is Famly best for
Famly is childcare management software ideal for centers seeking streamlined operations and improved parent communication. Users praise its ease of use and comprehensive features, while some find limitations with specific features like drop-in fees and accident reporting. With positive reviews on its customer service and core features, Famly helps centers save time on administrative tasks, although potential users should consider their specific needs regarding integrations and certain financial functionalities.
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Best fit for small to medium-sized childcare centers.
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Specifically designed for the education industry.
Famly features
| Supported Famly supports messaging, notifications, and updates for parent communication. |
| Supported Famly supports lesson planning via its Activity Library and Curriculum Builder. |
| Supported Famly supports online registration and enrollment with customizable forms and digital signatures. |
| Supported Famly supports attendance tracking, including check-in and check-out times. |
| Supported Famly supports creating, managing, and adjusting staff schedules. |
| Supported Famly automatically charges tuition on a recurring basis. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Famly reviews
We've summarised 248 Famly reviews (Famly Capterra reviews and Famly G2 reviews) and summarised the main points below.
- Excellent customer service.
- Easy to use and learn.
- Comprehensive features for managing a nursery.
- Great communication tool for parents and staff.
- Saves time on administrative tasks.
- Difficult to manage drop-in fees.
- Accident forms are lost if the screen times out.
- Accident form downloads in a confusing CSV format instead of PDF.
- Staff attendance adjustments are difficult for managers.
- Slow Xero integration.
- No waiting list feature for existing children.
Famly pricing
The commentary is based on 21 reviews from Famly Capterra reviews and Famly G2 reviews.
While Famly is generally considered expensive, many users find its comprehensive features and excellent customer service justify the cost. Some users suggested more flexible pricing tiers and highlighted added fees for features like Famly Pay. Others wished for specific features to be included in their existing package.
Users sentiment
Famly alternatives
KINDERPEDIABetter for K-12 schools and higher education institutions. More comprehensive features for academic management. Has separate mobile apps for parents, students, and teachers.Read more
brightwheelBetter for centers focused on detailed reporting and parent communication. Has more reviews and wider adoption, suggesting broader market appeal. Growing slower than Famly.Read more
nembornBetter fit for medium-sized businesses. Has more momentum based on employee growth. Offers real-time chat and live translation features.Read more
Procare SolutionsBetter website traffic growth momentum. Caters to before and after school programs and youth organizations in addition to childcare centers. More user reviews available.Read more
IllumineBetter fit for Finance, Banking & Insurance, E-commerce, Retail, Real Estate & Construction, Media & Entertainment, and Software/IT/Telecom industries. Offers photo sharing and daily activity reports. Famly alternative. Illumine competitor.Read more
KindertalesBetter for smaller businesses. Has more momentum based on website traffic data. Offers photo and video sharing features.Read more
Famly FAQ
What is Famly and what does Famly do?
Famly is childcare management software streamlining operations for centers of all sizes. It offers digital enrollment, automated billing, staff scheduling, lesson planning, and parent communication tools. Famly simplifies daily tasks, improves parent engagement, and provides administrative support, saving childcare businesses time.
How does Famly integrate with other tools?
Famly integrates with Xero for accounting and offers an open API for custom integrations. While some users report slow Xero syncing, the open API allows for flexibility in connecting with other tools. Further integration details are limited.
What the main competitors of Famly?
Top alternatives to Famly include Kinderpedia, brightwheel, Procare Solutions, Illumine, and Kindertales. These competitors offer similar features for childcare management, such as billing, parent communication, and staff scheduling.
Is Famly legit?
Yes, Famly is a legitimate childcare management software used by over 6,300 childcare centers. It's known for its ease of use and comprehensive features, including parent communication, staff scheduling, and automated billing. However, some users find the drop-in fee management and accident reporting features cumbersome.
How much does Famly cost?
I couldn't find specific pricing details for Famly. Contact Famly directly for current pricing information and to determine if the product's features and benefits align with your budget and needs.
Is Famly customer service good?
Famly's customer service is consistently praised in reviews. Users describe the support team as amazing, helpful, quick to respond, and always willing to go above and beyond to resolve issues and provide assistance. Many users highlight the excellent communication and readily available support as key strengths.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.