Last updated on
Company health
Ratings
Skype description
Skype, from Microsoft, is a well-known communication tool ideal for staying connected with colleagues and clients worldwide. It allows free online calls, video conferencing, and instant messaging, making it easy to collaborate remotely. While offering basic free features, paid options unlock international calling and advanced features. Though not as specialized for business as some platforms, its familiarity and ease of use make it a practical choice for simple communication needs.
Who is Skype best for
Skype is a user-friendly communication tool ideal for businesses seeking a straightforward platform for calls, video conferencing, and messaging. Users praise its ease of use and high-quality audio and video for individual calls. However, some users have reported lag and call drops, and others find the interface outdated. Consider Skype if you prioritize simplicity and affordability for basic communication needs.
-
Best for small to medium-sized businesses.
-
Suitable for a wide range of industries, from healthcare to software.
Skype features
| Supported Skype supports audio conferencing for multiple users, allowing up to 100 participants in a single call. Users can initiate calls and add participants or utilize the "Meet Now" feature for inviting up to 99 people with a single link. |
| Supported Skype supports screen sharing for presentations, demonstrations, and collaborative work. |
| Supported Skype offers global coverage for calls, but specifics vary by subscription. |
| Supported Files can be shared directly or via OneDrive for larger files. |
| Supported Skype supports video recording, voice and text chat, and screen sharing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Skype reviews
We've summarised 2985 Skype reviews (Skype GetApp reviews, Skype Capterra reviews and Skype G2 reviews) and summarised the main points below.
- Easy to use, with a simple and intuitive interface
- High-quality audio and video for one-on-one calls
- Widely recognized and used, making it easy to connect with people
- Affordable international calling rates
- Frequent lag and call drops are a common complaint
- The interface feels outdated and clunky compared to newer apps
- Limited group call features for free users
- Security and privacy concerns, especially with screen sharing
Skype pricing
The commentary is based on 375 reviews from Skype Capterra reviews and Skype G2 reviews.
Skype offers various subscription plans for international calling to landlines and mobiles. Users can choose a plan based on their preferred destination. Skype also offers Skype Credit as a pay-as-you-go option for international calls.
Users sentiment
See the Skype pricing page.
-
Skype has a free plan.
United States
Unlimited minutes to landlines and mobiles in the United States.
India
800 minutes to landlines and mobiles in India.
North America
Unlimited minutes to landlines and mobiles in North America.
Skype alternatives
Zoom WorkplaceBetter for medium and large businesses. Integrates email, calendar, and AI-powered features. Offers solutions for hybrid work environments.Read more
Troop MessengerBetter suited for all business sizes. Offers self-hosting and custom app options for secure data handling. Integrates with Google Drive, Dropbox, Zapier, and APIs. Has a slower pace of growth. Some users find the mobile interface challenging and desire more third-party integrations.Read more
Google WorkspaceBetter for file sharing and online collaboration within teams. A broader range of productivity tools is included, making it a Skype alternative for businesses needing integrated applications. More suitable for enterprise customers.Read more
RingCentral VideoBetter for file sharing and task management. A strong Skype alternative and competitor for businesses of all sizes needing more robust features. Has more momentum than Skype.Read more
Webex MeetingsBetter for larger businesses. Offers features like noise removal, real-time translation, polling, and breakout rooms. Integrates with other productivity apps and offers robust security features. A Skype alternative or competitor.Read more
Google MeetBetter integrated with Google Workspace. A Skype alternative known for ease of use and seamless integration with other Google services. More positively reviewed by users.Read more
Skype FAQ
What is Skype and what does Skype do?
Skype is a communication tool from Microsoft offering free online calls, video conferencing, and instant messaging. Its simple interface makes it easy to connect with people worldwide. While basic features are free, paid options unlock international calls and advanced features.
How does Skype integrate with other tools?
Skype integrates with other Microsoft tools, such as Outlook and OneDrive, facilitating file sharing and scheduling. However, compared to more modern platforms, its integration capabilities are somewhat limited.
What the main competitors of Skype?
Top Skype competitors include Zoom, Google Meet, Microsoft Teams, Webex, and RingCentral. These alternatives offer similar features like video conferencing and messaging, often with enhanced functionality and a more modern user experience.
Is Skype legit?
Yes, Skype is a legitimate communication tool owned by Microsoft. It's widely used and recognized for its ease of use and free basic features like online calls and messaging. While some users experience lag and prefer newer interfaces, Skype remains a safe and practical option for simple communication needs.
How much does Skype cost?
Skype's basic features are free to use. However, calling landlines or mobiles, whether domestic or international, incurs a cost. Specific pricing for these calls isn't available.
Is Skype customer service good?
Customer support reviews on Skype are mixed. While some users praise the helpful and reliable service, others report difficulties and delays in getting support. Several negative reviews mention issues with account management and unhelpful customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.