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Troop Messenger

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Company health

Employee growth
20% decrease in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
4.6/5
(74)
Capterra
4.8/5
(16)
TrustPilot
4.4/5
(13)

Troop Messenger description

Troop Messenger is a comprehensive business communication platform designed to enhance team collaboration. It provides real-time messaging, group chats, file sharing, video conferencing, and screen sharing capabilities. Troop Messenger caters to businesses of all sizes, offering flexible pricing plans, including a freemium option. Accessible through various platforms like Windows, Mac, Linux, iOS, and Android, it allows for seamless communication across your organization, regardless of location. Troop Messenger also prioritizes secure data handling with its self-hosting and custom app options.


Who is Troop Messenger best for

Troop Messenger is a versatile communication platform ideal for businesses of all sizes aiming to streamline team collaboration. It offers real-time messaging, file sharing, and video conferencing, with high ratings on G2, Capterra, and TrustPilot. Users praise its affordability, user-friendly interface, and robust security features, while some note occasional bugs and limited third-party integrations.

  • Ideal for small, medium, and large businesses seeking enhanced communication and collaboration.

  • A strong fit for Software, IT, Telecommunications, Professional Services, and Media & Entertainment companies.


Troop Messenger features

Type in the name of the feature or in your own words tell us what you need
Supported

Troop Messenger supports sharing various file types in chats.

Supported

Troop Messenger supports video conferencing via its Cattle Call feature, suitable for remote and hybrid work.

Supported

Screen sharing is supported for presentations, demonstrations, and collaborative work.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Troop Messenger reviews

We've summarised 103 Troop Messenger reviews (Troop Messenger Software Advice reviews, Troop Messenger TrustPilot reviews, Troop Messenger Capterra reviews and Troop Messenger G2 reviews) and summarised the main points below.

Pros of Troop Messenger
  • Affordable pricing.
  • User-friendly interface.
  • Real-time notifications.
  • Customizable theme.
  • Good security system with fingerprint and PIN.
  • Fun emojis.
  • Burnout feature for confidential information.
  • Location tracking.
  • Screen sharing.
  • Easy file and code sharing.
  • Bulk instant messaging.
  • Group audio-video calling.
  • Secure data handling.
  • On-premise and SaaS options.
  • Excellent support and service.
  • No learning curve.
  • Effective communication.
  • Advanced search filters.
  • Global search.
  • Forkout feature for sending bulk messages.
  • Respond Later feature.
  • Message flagging.
  • Orange Member for guest collaboration.
  • Self-messaging.
  • Audio messaging.
  • Read receipts.
  • Video conferencing.
  • Remote access.
  • File previews.
  • 24/7 support.
  • Low-bandwidth working compatibility.
  • Contacts Management module.
  • Retrieval of past conversations and files.
  • Unlimited message search.
  • Recall feature for unsending messages.
  • Multi-platform availability.
  • Custom app options.
  • Intuitive UI/UX.
  • Seamless software.
  • Well-designed interface.
  • Reliable team collaboration.
  • Efficient instant messaging.
  • Secure and fast collaboration.
  • High user experience.
Cons of Troop Messenger
  • Difficult to use on mobile sometimes.
  • Limited third-party integrations.
  • The "Superior" plan locks out "Enterprise" lifetime license holders from features.
  • Occasional bugs and server issues.
  • Multiple updates required.
  • No "delete all" messages option.
  • Time-consuming two-step processes for actions like deleting chats.
  • Groups feature UI is confusing.
  • Mobile app can be slow.
  • Lack of regional language support.
  • Onboarding issues.
  • Limited email application integration.
  • Number of user actions is high for some features.
  • All chats cannot be deleted at once.
  • CRM tool integration is needed.
  • Screen annotation feature is missing.
  • Free forever plan with basic features is missing.
  • Project management tool integration is needed.
  • Screen controlling feature is needed.
  • Task manager integration is needed.
  • Color combination of the user interface is dull.
  • Loading of dashboard can be time-consuming.

Troop Messenger pricing

The commentary is based on 9 reviews from Troop Messenger Capterra reviews, Troop Messenger G2 reviews and Troop Messenger Software Advice reviews.

Troop Messenger offers affordable pricing plans, ranging from $1 to $5, suitable for businesses of all sizes. Users highlight its cost-effectiveness and value, particularly for small businesses seeking secure internal communication and collaboration features. While some find it costly, many praise its affordability.

Users sentiment

Strongly positive
+1

See the Troop Messenger pricing page.


Troop Messenger alternatives

  • Logo of Google Meet
    Google Meet
    Better for larger meetings and seamless integration with Google Workspace. Easier setup and use, especially for beginners. More positive pricing sentiment.
    Read more
  • Logo of Microsoft Teams
    Microsoft Teams
    Better for enterprise businesses using Microsoft products. Has broader industry applicability. Is growing faster. Seamless integration with Microsoft 365 is a plus for existing users.
    Read more
  • Logo of GoTo Meeting
    GoTo Meeting
    Better suited for a wider range of industries. Has more momentum based on website traffic data. A simpler, more streamlined video conferencing experience.
    Read more
  • Logo of Zoom Workplace
    Zoom Workplace
    Better suited for larger organizations needing extensive features for hybrid work. Offers AI-powered tools, email, calendar, and task management functionalities. Has more momentum in terms of website traffic and employee growth.
    Read more
  • Logo of Skype
    Skype
    Better for individuals and small teams seeking a simple communication tool. Wider industry applicability. More popular and established, with higher website traffic growth.
    Read more
  • Logo of Zoho Cliq
    Zoho Cliq
    Better for finance, retail, manufacturing, education, transportation, media & entertainment, energy, marketing, and non-profit industries. It has more momentum in terms of website traffic and employee growth. Users appreciate its integrations with other Zoho apps and the unique multi-window chat design. A strong Zoho Cliq alternative and competitor.
    Read more

Troop Messenger FAQ

  • What is Troop Messenger and what does Troop Messenger do?

    Troop Messenger is a business communication platform offering real-time messaging, group chats, file sharing, and video conferencing. It's accessible across various devices and prioritizes secure data handling with self-hosting and custom app options, making it suitable for businesses of all sizes seeking streamlined communication and enhanced team collaboration.

  • How does Troop Messenger integrate with other tools?

    Troop Messenger offers limited third-party integrations, which is a drawback compared to other team communication platforms. While it excels in features like screen sharing and file sharing, users seeking extensive integrations may find this limiting.

  • What the main competitors of Troop Messenger?

    Troop Messenger competes with other team communication and collaboration platforms like Zoho Cliq, Microsoft Teams, Spike, Webex App, and Ryver. These alternatives offer similar features such as video conferencing, file sharing, and instant messaging.

  • Is Troop Messenger legit?

    Troop Messenger is a legitimate business communication platform. User reviews highlight its affordability, user-friendly interface, and robust security features. While some users mention minor mobile app issues and limited integrations, it's generally considered a safe and reliable option.

  • How much does Troop Messenger cost?

    Troop Messenger pricing is not publicly available. Contact Troop Messenger sales for a quote to determine if the product is worth the cost for your business needs.

  • Is Troop Messenger customer service good?

    Users consistently praise Troop Messenger's excellent customer support, highlighting its responsiveness and willingness to accommodate feature requests. The support team is lauded for its helpfulness and proactive approach, ensuring a positive user experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.