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Skedulo description
Skedulo is a software platform designed to manage and schedule mobile workforces. It simplifies scheduling for businesses with employees working in the field or outside traditional office settings. The platform offers a centralized system for managing schedules, dispatching workers, and tracking job progress. Skedulo aims to increase efficiency, reduce costs, and improve communication between managers and their deskless employees. It integrates with existing business software and provides insights into workforce productivity.
Who is Skedulo best for
Skedulo helps businesses manage their mobile workforces. It simplifies scheduling, dispatching, and tracking jobs, leading to increased efficiency and improved communication. Users praise its user-friendly interface and Salesforce integration but note occasional glitches with the mobile app and reporting difficulties.
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Best for small to medium-sized businesses with mobile workforces.
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Ideal for healthcare, retail, manufacturing, IT, and public sector organizations.
Skedulo features
| Supported Skedulo allows scheduling and dispatching jobs to technicians via its MasterMind engine and mobile app. |
| Supported Skedulo offers integrations with systems like Salesforce, Zendesk, and ServiceNow. |
| Supported Skedulo optimizes routes to minimize drive time and increase efficiency. |
| Supported Skedulo offers real-time technician location tracking, enhancing field operation visibility. |
| Supported Technicians can communicate with the office and other stakeholders in real time using the Dynamic Messaging add-on. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Skedulo reviews
We've summarised 365 Skedulo reviews (Skedulo G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Integration with Salesforce.
- Real-time updates and notifications.
- Mobile app access for field workers.
- Customizable to fit specific business needs.
- Difficult to get reports and information easily.
- Mobile app glitches and has syncing issues.
- Occasional glitches and internet connection issues for field crews.
- Limited ability to customize the app.
- Confusing navigation with multiple consoles.
Skedulo pricing
The commentary is based on 12 reviews from Skedulo G2 reviews.
Skedulo's pricing is generally considered expensive, with some users mentioning high costs for changes and customizations. However, some find the price reasonable, especially compared to competitors, and appreciate the value received for features like Salesforce integration. The complexity of the licensing model is also noted as a potential concern.
Users sentiment
See the Skedulo pricing page.
Skedulo alternatives
TrueContext, formerly ProntoFormsBetter for enterprise companies and those in e-commerce, consumer goods, automotive, or marketing. Higher rated by users on G2. Offers mobile reporting, offline access, and customizable reports. However, TrueContext has slower website traffic growth and more negative pricing sentiment.Read more
JotformBetter for collecting data through forms. More suitable for diverse industries needing forms, surveys, or data collection. Has significantly more momentum. Higher rated by users. Ease of use is a key advantage.Read more
KlipboardBetter for construction and energy industries. A Skedulo competitor and alternative, it offers QuickBooks integration and a free trial. Less suitable for smaller or enterprise-level businesses. Has slower momentum.Read more
Housecall ProBetter for smaller businesses in the home services industry. Has more momentum and provides a broader industry fit, including healthcare, finance, and others. Users highlight excellent customer support and ease of integration. However, note the negative pricing sentiment and scalability concerns. It's a suitable Skedulo competitor and alternative for specific niches.Read more
Oracle Field Service CloudBetter fit for enterprise companies. Has broader industry applications, including consumer goods, hospitality, media & entertainment, marketing & advertising, and professional services. Has more momentum based on employee growth. Provides mobile app access, reporting, offline access, and in-app messaging.Read more
Badger MapsBetter suited for field sales and service teams. Has higher customer ratings and is growing faster. More reliable and easier to use.Read more
Skedulo FAQ
What is Skedulo and what does Skedulo do?
Skedulo is a mobile workforce management platform that simplifies scheduling, dispatching, and tracking for field workers. It offers real-time communication, route optimization, and integrations with popular business software. Skedulo helps businesses improve efficiency, reduce costs, and enhance communication with their deskless employees.
How does Skedulo integrate with other tools?
Skedulo integrates with various systems, including Salesforce, Zendesk, and ServiceNow. This streamlines workflows and improves communication between field workers and office teams by centralizing data and automating tasks. It offers real-time tracking and mobile communication capabilities for enhanced field operation visibility.
What the main competitors of Skedulo?
Top alternatives to Skedulo include TrueContext, Jotform, Klipboard, Housecall Pro, Oracle Field Service Cloud, and Badger Maps. These competitors offer similar features such as scheduling, dispatching, and mobile workforce management, catering to various industries and business sizes.
Is Skedulo legit?
Yes, Skedulo is a legitimate scheduling platform for mobile workforces. User reviews highlight its user-friendly interface and Salesforce integration. While some users mention mobile app glitches and reporting difficulties, Skedulo is generally considered a safe and helpful tool.
How much does Skedulo cost?
Skedulo does not publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific needs and the features you require.
Is Skedulo customer service good?
Skedulo's customer service receives positive feedback, with users highlighting helpful and responsive support staff. While initial responses could be slow, users mention a new customer success manager who has been very supportive. Overall, the customer service experience is generally positive, contributing to successful product implementation and issue resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.