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ShipTime

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Last updated on

Company health

Employee growth
16% increase in the last year

Ratings

G2
4.5/5
(23)
Capterra
4.6/5
(446)

ShipTime description

ShipTime is a shipping software solution for businesses of all sizes that need to ship products. It offers discounted rates from major carriers like FedEx, UPS, and DHL for domestic and international shipments, including LTL freight. ShipTime lets you compare rates, print labels, track shipments, and manage returns all in one place. It also integrates with popular eCommerce platforms like Shopify and WooCommerce.


Who is ShipTime best for

ShipTime is a versatile shipping software catering to businesses of all sizes, particularly e-commerce companies. It provides discounted rates from major carriers, enabling efficient label printing, shipment tracking, and return management. Users praise its easy-to-use interface and cost-effective rates, but some have reported issues with label printing and shipment adjustments. ShipTime excels at simplifying complex shipping tasks, making it an ideal solution for businesses seeking streamlined shipping solutions.

  • Best for small, medium, and large businesses.

  • Ideal for businesses in various sectors, including Healthcare, Retail, and Manufacturing.


ShipTime features

Type in the name of the feature or in your own words tell us what you need
Supported

ShipTime offers rate shopping by comparing real-time rates from multiple carriers.

Supported

ShipTime offers shipment tracking directly within its platform.

Supported

ShipTime supports LTL freight shipping, including rate comparisons and shipment creation.

Supported

ShipTime supports multiple carriers, allowing users to compare rates and services.


ShipTime reviews

We've summarised 469 ShipTime reviews (ShipTime Capterra reviews and ShipTime G2 reviews) and summarised the main points below.

Pros of ShipTime
  • Easy-to-use interface and straightforward navigation.
  • Cost-effective shipping rates and clear price comparisons across multiple carriers.
  • Convenient pickup scheduling and management.
  • Comprehensive tracking information and email notifications.
  • Helpful and responsive customer support, especially the "Heroic Support" team.
Cons of ShipTime
  • Label printing issues, such as misalignment, incorrect sizing, and cutting off carrier information.
  • Inaccurate shipment adjustments for weight and dimensions, leading to unexpected charges.
  • Missed pickups and inconsistent pickup schedules, especially with certain carriers.
  • Difficulty canceling or modifying shipments after they have been booked.
  • Limited integration with other e-commerce platforms like Etsy and Wix.

ShipTime pricing

The commentary is based on 72 reviews from ShipTime Capterra reviews and ShipTime G2 reviews.

ShipTime users generally praise its competitive pricing and cost savings compared to other shipping services or going directly to carriers. Many appreciate the ability to compare prices from different couriers in one place. However, some users mention unexpected price adjustments after shipping.

Users sentiment

Strongly negative
-1

ShipTime alternatives

  • Logo of Descartes ShipRush
    Descartes ShipRush
    Better for high-volume shippers. Easier to use, but slower and has occasional downtimes. Positive pricing sentiment. G2 rating of 4.5/5 stars. ShipRush alternative, ShipTime competitor.
    Read more
  • Logo of Shippo
    Shippo
    Has broader carrier support and integrates with more ecommerce platforms. It has more momentum in website traffic growth.
    Read more
  • Logo of DesktopShipper
    DesktopShipper
    Better ease of use. More positive pricing sentiment. Caters to a wider range of industries.
    Read more
  • Logo of Descartes MacroPoint
    Descartes MacroPoint
    Better for real-time freight visibility and predictive ETA. A strong Descartes MacroPoint alternative for those focused on shipment tracking and supply chain visibility.
    Read more
  • Logo of MyCarrierTMS
    MyCarrierTMS
    Better for small to medium businesses in North America. Has stronger momentum. Focuses on LTL shipments and integrates with QuickBooks and NetSuite.
    Read more
  • Logo of ShipStation
    ShipStation
    Better suited for high-volume shippers and established e-commerce businesses. Has wider integrations with e-commerce platforms. More established, but has lost some momentum in growth.
    Read more

ShipTime FAQ

  • What is ShipTime and what does ShipTime do?

    ShipTime is a shipping software that helps businesses streamline their shipping processes by offering discounted rates from major carriers like FedEx, UPS, and DHL. It provides a central platform for comparing rates, printing labels, tracking shipments, managing returns, and integrating with eCommerce platforms.

  • How does ShipTime integrate with other tools?

    ShipTime integrates with popular eCommerce platforms like Shopify and WooCommerce, allowing for streamlined order fulfillment and shipping management directly within those platforms. It also integrates with major shipping carriers like FedEx, UPS, and DHL.

  • What the main competitors of ShipTime?

    ShipTime's main competitors include ShipStation, Shippo, ShippingEasy, Descartes ShipRush, MyCarrierTMS, and Freightview. These alternatives offer similar features like multi-carrier support, discounted rates, and streamlined shipping management. Some cater to specific business sizes or shipping needs like LTL freight.

  • Is ShipTime legit?

    ShipTime appears to be a legitimate shipping software solution. It offers discounted rates from major carriers, and positive user reviews highlight its ease of use and cost-effectiveness. However, some users have reported issues with label printing and shipment adjustments. Consider these factors when evaluating ShipTime for your shipping needs.

  • How much does ShipTime cost?

    I cannot find pricing details for ShipTime. Contact ShipTime directly for current product pricing and to determine if it's worth it for your shipping needs.

  • Is ShipTime customer service good?

    ShipTime's customer service receives mixed reviews. While many users praise the helpful and responsive support team, particularly the "Heroic Support," others report difficulties reaching customer service and slow response times for issues like missed pickups.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.