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Shiptheory description
Shiptheory is a shipping software that helps mid-sized businesses streamline their shipping processes. It connects your online store to various carriers, automating tasks like printing labels, booking shipments, and tracking packages. You can create rules to customize your shipping based on destination, weight, or product type. Shiptheory also offers insights into your shipping performance to identify areas for improvement.
Who is Shiptheory best for
Shiptheory helps online businesses streamline their shipping process. It automates tasks like printing labels and tracking packages across 90+ carriers. Users praise its excellent customer support and integrations but note occasional bugs and pricing clarity issues. Shiptheory is best for small to medium businesses seeking an efficient shipping solution.
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Ideal for small to medium-sized businesses needing streamlined shipping.
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Best for online retailers and e-commerce businesses.
Shiptheory features
| Supported Shiptheory supports printing shipping labels, both automatically and manually. |
| Supported Shiptheory offers detailed reporting, real-time metrics, and a customizable dashboard. |
| Supported Shiptheory offers carrier selection based on cost and service offerings using custom rules. |
| Supported Shiptheory automates order processing, including routing and fulfillment, with likely tracking support. |
| Supported Shiptheory can generate shipping labels for over 40 different carriers. |
| Supported Shiptheory supports return requests via its Returns Portal. |
| Supported Shiptheory allows tracking shipments for over 90 carriers, viewable on their dashboard. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Shiptheory reviews
We've summarised 187 Shiptheory reviews (Shiptheory TrustPilot reviews and Shiptheory G2 reviews) and summarised the main points below.
- Exceptional customer support, consistently praised for responsiveness and helpfulness.
- Comprehensive integrations with various carriers and platforms.
- Automates shipping label creation, booking, and tracking, saving significant time.
- Flexible shipping rules based on destination, weight, and product type.
- User-friendly interface and easy setup process.
- Occasional bugs and glitches require attention.
- Limited customization for picking lists and integrated labels.
- Difficulty locating specific functions within the system.
- Some users find the pricing structure unclear, especially regarding tiered pricing.
- Manifest editing can be improved, such as displaying order names instead of tracking numbers during editing.
Shiptheory pricing
The commentary is based on 18 reviews from Shiptheory G2 reviews and Shiptheory TrustPilot reviews.
Shiptheory users consistently praise its competitive pricing and value. Many reviewers emphasize the time and money saved, finding the cost worthwhile. While one user suggested a mid-tier pricing plan, most are satisfied with the current options.
Users sentiment
See the Shiptheory pricing page.
Shiptheory alternatives
CarriyoIntegrates with more delivery services and has more momentum. Focuses on ecommerce businesses, especially in the Middle East.Read more
ShipStationBetter suited for larger enterprises. Has a wider range of industry applications. Offers rate shopping and direct carrier integrations with USPS and UPS. User interface is praised, but recent pricing changes are disliked by some. A Shiptheory alternative and competitor.Read more
StarshipitBetter suited for larger enterprises and a wider range of industries including retail, manufacturing, and consumer goods. Starshipit has more momentum based on employee growth. Some users find the newer interface less user-friendly. A Shiptheory alternative and competitor.Read more
EndiciaBetter suited for a wider range of industries. Has slower momentum. Users report frequent glitches and poor customer service.Read more
DesktopShipperBetter ease of use. A strong Shiptheory competitor for retail and consumer goods businesses.Read more
QuickBooks OnlineBetter for financial management, reporting, and accounting tasks. Primarily for businesses needing accounting software, not just shipping management. Less focused on shipping and logistics.Read more
Shiptheory FAQ
What is Shiptheory and what does Shiptheory do?
Shiptheory is a shipping automation software that connects e-commerce platforms with multiple carriers. It automates tasks like label printing, shipment booking, and tracking, helping businesses optimize their shipping process. Shiptheory offers customizable rules based on various factors and provides insights into shipping performance.
How does Shiptheory integrate with other tools?
Shiptheory integrates with over 90 carriers and various e-commerce platforms, including Shopify, Magento, and Amazon. This allows for automated label printing, shipment booking, and tracking updates, streamlining shipping processes. Customizable rules further enhance integration flexibility.
What the main competitors of Shiptheory?
ShipStation, Starshipit, Cin7 Omni, and ShippingEasy are the main competitors of Shiptheory. These alternatives offer similar features like multi-carrier integration, label printing, and automated shipping. Freightview focuses on freight shipping, while Endicia specializes in postage and label printing.
Is Shiptheory legit?
Yes, Shiptheory is a legitimate shipping software solution. It's known for excellent customer support, diverse integrations, and automation features that simplify shipping. User reviews praise its ease of use and time-saving capabilities, confirming its safe and reliable service.
How much does Shiptheory cost?
I couldn't find pricing details for Shiptheory. For the most current pricing information, it's best to visit Shiptheory's website directly.
Is Shiptheory customer service good?
Shiptheory's customer service is excellent. Users consistently praise the helpful and responsive support team, highlighting their quick responses and efficient problem-solving. Many reviewers mention specific support staff by name, emphasizing the personalized and attentive service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.