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Ratings
Endicia description
Endicia is a shipping software designed for businesses of all sizes. It allows you to print shipping labels and postage directly from your computer, simplifying the process of shipping packages. Endicia helps you manage rates, track shipments, and generate reports, streamlining your shipping operations from start to finish.
Who is Endicia best for
Endicia is a shipping solution for businesses seeking streamlined postage and label printing. Its integrations with e-commerce platforms and discounted rates simplify shipping. However, users have reported glitches, poor customer service, and software instability after the Stamps.com merger. Despite these drawbacks, many appreciate its ease of use and convenient features.
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Best for small to medium-sized businesses.
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Ideal for retail, consumer goods, and manufacturing businesses.
Endicia features
| Supported Endicia supports sending automated and branded email shipping notifications. |
| Supported Endicia integrates with USPS for shipping, offering features like label generation and tracking. |
| Supported Endicia allows printing single and multiple shipping labels, including return labels. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Endicia reviews
We've summarised 114 Endicia reviews (Endicia GetApp reviews, Endicia Software Advice reviews, Endicia Capterra reviews and Endicia G2 reviews) and summarised the main points below.
- Easy to use and convenient for printing postage and labels.
- Integrates well with other ecommerce platforms and software.
- Offers commercial mailing rates and discounts on postage.
- Provides tracking and reporting features to manage shipments.
- Convenient for home businesses and online sellers.
- Frequent glitches and bugs, causing delays and frustration.
- Poor customer service with long wait times and unhelpful responses.
- Software instability and crashes, especially after the Stamps.com merger.
- Inaccurate address verification and difficulty overriding incorrect addresses.
- Forced use of USPS Global Processing Center, leading to lost or delayed packages.
Endicia pricing
The commentary is based on 14 reviews from Endicia Capterra reviews, Endicia G2 reviews and Endicia GetApp reviews.
Endicia's pricing is a mixed bag. While some users find it cost-effective and appreciate the commercial discounts, others report overcharging, especially after the Stamps.com merger. Hidden fees and a confusing pricing structure are also common complaints. Some users mention a minimum postage purchase requirement, while others appreciate the free version for low-volume shipping.
Users sentiment
Endicia alternatives
Descartes ShipRushBetter for growing businesses with high shipping volumes. Offers more integrations with sales channels and accounting software. Provides real-time rate comparisons and better customer support. Easier to use, but has a slower interface and occasional downtime.Read more
ShiptheoryBetter for mid-sized businesses needing streamlined shipping. Integrates with DHL and UPS. Has positive reviews and ratings, with users praising customer support and automation features. Is growing faster than Endicia.Read more
Descartes MacroPointBetter for tracking freight across the supply chain. Provides real-time visibility and proactive notifications. Descartes MacroPoint is a strong Endicia alternative for larger businesses in manufacturing, retail, and transportation.Read more
DesktopShipperBetter ease of use. Positively reviewed pricing. A strong Endicia competitor for ecommerce businesses needing flexible shipping options.Read more
Endicia FAQ
What is Endicia and what does Endicia do?
Endicia is a shipping software that simplifies postage and label printing directly from your computer. It offers commercial discounts, shipment tracking, and reporting features, integrating with USPS. However, users have reported glitches, poor customer service, and software instability.
How does Endicia integrate with other tools?
Endicia integrates with USPS for shipping functionalities like label generation and tracking. It also integrates with various e-commerce platforms and software, simplifying order fulfillment and shipping management. However, users have reported issues with the forced use of the USPS Global Processing Center.
What the main competitors of Endicia?
Alternatives to Endicia include ShipStation, ShippingEasy, Shippo, and Stamps.com. These competitors offer similar features such as discounted shipping rates, label printing, and integration with various e-commerce platforms. They also provide automated shipping tools, order management, and shipment tracking.
Is Endicia legit?
Endicia is a legitimate shipping software, offering convenient postage and label printing. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While praised for its ease of use and integrations, it's also criticized for glitches, poor customer service, and software instability, especially after the Stamps.com merger. Consider these factors when assessing if Endicia is safe and suitable for your needs.
How much does Endicia cost?
I couldn't find pricing details for Endicia. For the most accurate pricing information, it is recommended to visit the vendor's website.
Is Endicia customer service good?
Endicia's customer service receives overwhelmingly negative feedback. Users report long wait times, unhelpful responses, and difficulty resolving technical issues. Many complaints mention a decline in service quality after the Stamps.com acquisition.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.