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Service Autopilot description
Service Autopilot is a business management software designed for service industries like lawn care, cleaning, and landscaping. It helps you win more jobs, schedule teams efficiently, automate billing and payments, and track business finances. Service Autopilot stands out with its automation features, allowing you to streamline tasks like scheduling, invoicing, and marketing. It offers different subscription plans designed for businesses of varying sizes and needs, from startups to large companies.
Who is Service Autopilot best for
Service Autopilot helps service businesses streamline operations, automate tasks, and boost revenue. Users praise its scheduling, billing, and all-in-one platform approach. However, some report software bugs, poor customer service, and complex setup. Consider Service Autopilot if automation and integrated features are your priorities, but be prepared for potential software glitches and customer support challenges.
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Best for small to medium-sized businesses.
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Ideal for field service businesses like lawn care, cleaning, and landscaping.
Service Autopilot features
| Supported Service Autopilot allows creating reports on job performance, profitability, and other metrics. |
| Supported Service Autopilot can generate and send invoices, including recurring ones. |
| Supported Service Autopilot integrates with QuickBooks Online and Desktop. |
| Supported Service Autopilot supports route optimization with Smart Maps and NextBillion.ai integration. |
| Supported Service Autopilot supports contact, property, and transaction management, accessible from various devices. |
| Supported Technicians can be tracked in real time via the mobile app and GPS. |
| Supported Service Autopilot allows scheduling and dispatching jobs to technicians. |
Service Autopilot reviews
We've summarised 22 Service Autopilot reviews (Service Autopilot TrustPilot reviews and Service Autopilot G2 reviews) and summarised the main points below.
- Efficient scheduling and dispatching features, including GPS tracking.
- Streamlined billing and payment processing, automating invoicing and receipts.
- All-in-one platform for managing various business functions, from marketing to accounting.
- Automation capabilities for tasks like service reminders and marketing.
- Batch processing capabilities for increased efficiency.
- Software bugs and glitches cause data inaccuracies and inconsistencies, especially with QuickBooks syncing.
- Poor customer service with slow response times and inadequate issue resolution.
- Overly complex setup and configuration, especially for automations and service reminders.
- Lack of mobile optimization for customer portal, proposals, and invoicing.
- Limited reporting capabilities and difficulty filtering for accurate data.
Service Autopilot pricing
The commentary is based on 3 reviews from Service Autopilot G2 reviews.
Service Autopilot's pricing is a recurring concern. While some users find the base price reasonable, the cost escalates with additional features and users, especially mobile users. Some find the price increases unjustified given the software glitches and customer service issues.
Users sentiment
See the Service Autopilot pricing page.
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Service Autopilot has a free trial.
Startup
Schedule and dispatch jobs, invoicing and integrated payments, expense tracking, customer and lead management.
PRO
All Startup Features + Multi-day job management, route optimization, dispatch calendar, job costing & Analysis, asset, expense and employee tracking, customized reporting.
PRO PLUS
All Pro Features + Automations, marketplace access to customize SA, automations workflows, exclusive software trainings, interactive learning content, 5 Mobile user licenses, 1 Business user licenses.
ELITE
All Pro Plus Features + Two-way texting, accelerate, email integration, smart maps, client portal, QuickBooks integration, field services academy membership, onboarding & training specialists, multi-location management, 8 Mobile user licenses, 2 Business user licenses.
Service Autopilot alternatives
AspireBetter for businesses focused on financial operations, especially international transactions. More user-friendly and has higher ratings. Aspire is growing faster than Service Autopilot. Geared towards startups and SMEs rather than service businesses.Read more
CustomerBaseBetter for smaller businesses needing simpler software. Priced lower than Service Autopilot. Easier to use with highly rated customer support. Mobile functionality improves accessibility. A Service Autopilot competitor and alternative for small service businesses.Read more
ServiceTradeBetter for managing inspections in fire protection, mechanical, and HVAC services. Has a higher average rating and is growing faster. More suitable for businesses in finance, manufacturing, construction, transportation, legal services and IT.Read more
SortScapeBetter for smaller lawn and garden businesses. Higher rated by users. Offers a free trial and more affordable pricing. Simpler to use, with excellent customer support. A Service Autopilot competitor and alternative.Read more
SimproBetter for businesses focused on the trades industry. Caters to a wider range of industries like finance, ecommerce, and manufacturing. Has grown its employee base more recently.Read more
MindbodyBetter for fitness and wellness businesses. Has a growing web traffic and employee base. Users praise ease of use and comprehensive features but dislike app instability and inconsistent pricing.Read more
Service Autopilot FAQ
What is Service Autopilot and what does Service Autopilot do?
Service Autopilot is a business management software for service industries such as lawn care and cleaning. It automates scheduling, invoicing, and marketing, helping businesses win jobs, manage teams, and track finances. It offers various subscription plans for different business sizes.
How does Service Autopilot integrate with other tools?
Service Autopilot integrates with QuickBooks Online and Desktop, as well as Smart Maps and NextBillion.ai for route optimization. It also offers a client portal for enhanced customer interaction.
What the main competitors of Service Autopilot?
Top alternatives to Service Autopilot include Jobber, Housecall Pro, and ServiceTrade. These competitors offer similar features for scheduling, invoicing, and customer management, catering to field service businesses. Simpro and Clientary are also viable alternatives.
Is Service Autopilot legit?
Yes, Service Autopilot is a legitimate software for service businesses. It automates tasks like scheduling and invoicing. However, some users report software bugs and poor customer service. Consider exploring alternatives like Jobber or Housecall Pro if these are concerns.
How much does Service Autopilot cost?
Service Autopilot's pricing starts at $49/month for the Startup plan. The Pro plan is $199/month, and the Pro Plus plan costs $499/month. The Elite plan has custom pricing. They also offer add-ons to enhance functionality, making it a worthwhile product for businesses seeking efficient service automation.
Is Service Autopilot customer service good?
Customer reviews on Service Autopilot's customer service are mixed. Some users praise the software's features for scheduling, client care, and invoicing. However, many report poor customer service, citing unhelpful responses and a dismissive attitude towards critical feedback. Others mention software glitches and a complex setup process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.