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Sellsy description
Sellsy is a French CRM and business management software designed for small and medium-sized businesses. It offers a suite of tools to manage sales, marketing, invoicing, and cash flow within a single platform. Sellsy helps businesses streamline their operations, improve customer relationships, and gain financial insights. Key features include sales pipeline management, marketing automation, online payments, expense tracking, and financial reporting. Sellsy is a comprehensive and affordable solution for businesses seeking to consolidate their operations and boost efficiency.
Who is Sellsy best for
Sellsy is a CRM and business management software ideal for small to medium businesses. Users love its comprehensive features, user-friendly interface, and excellent customer support. However, some users have reported issues with email integration, API inconsistencies, and unannounced price increases. It offers tools for sales, marketing, invoicing, and cash flow management, making it a suitable choice for businesses seeking an all-in-one solution.
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Best for small to medium businesses (1-1000 employees).
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Ideal for Ecommerce, Retail, and Software/IT/Telecommunications companies.
Sellsy features
| Supported Sellsy allows receiving online payments directly from invoices. |
| Supported Sellsy offers expense tracking as part of its invoicing and accounting features. |
| Supported Sellsy supports marketing automation, including email marketing and campaign management. |
| Supported Sellsy offers robust CRM features, including contact management, lead management, sales automation, and marketing automation. |
Sellsy reviews
We've summarised 73 Sellsy reviews (Sellsy TrustPilot reviews and Sellsy G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, always ready to help and provide assistance.
- User-friendly and intuitive interface makes it easy to navigate and use.
- Comprehensive platform integrates various business functions like CRM, sales, invoicing, and cash flow management.
- Regular updates and new features show a commitment to product improvement.
- Effective for creating recurring invoices and managing billing cycles.
- Difficult ticket tracking and confusing history integration makes following client responses challenging.
- Email integration issues hinder effective communication with clients; emails often get refused or not delivered.
- API inconsistencies and lack of adherence to standards make it unusable for integrations.
- Sudden, unannounced price increases without added features frustrate users.
- Bank synchronization delays (24 hours) create workflow disruptions and necessitate using alternative tools for up-to-date financial information.
- Data backup difficulties, paid invoices showing as overdue, unexpected API changes, and removal of features without prior notice are significant concerns.
Sellsy pricing
The commentary is based on 3 reviews from Sellsy G2 reviews and Sellsy TrustPilot reviews.
Sellsy's pricing has faced criticism for significant increases, sometimes exceeding 30%, without added features. Users have also reported unexpected price hikes and a shift to yearly prepaid subscriptions, making it an expensive option compared to alternatives. Some feel the software's functionality doesn't justify the cost.
See the Sellsy pricing page.
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Sellsy has a free trial.
Standard
The most basic plan for very small businesses.
Evolution
For small and medium businesses (SMBs) looking for more features.
Elite
Offers enhanced support and features for larger businesses.
Standard
Basic plan for very small businesses to manage sales.
Evolution
Offers more features and higher usage limits for SMBs.
Elite
Provides the most comprehensive sales management features and support.
Standard
Basic plan for small businesses to manage invoicing.
Evolution
Offers enhanced invoicing features and higher usage for SMBs.
Elite
Provides the most comprehensive invoicing and financial management features.
Standard
Provides basic cash flow management features for small businesses.
Evolution
Offers more advanced cash flow management features and insights for SMBs.
Elite
Offers the most comprehensive cash flow management features and support for larger businesses.
Standard
Includes basic email marketing and lead generation features.
Evolution
Offers marketing automation, A/B testing, and higher usage limits.
Elite
Provides advanced features like scoring, dedicated IP, and multi-domain authentication.
Sellsy alternatives
AxonautBetter for businesses in finance, e-commerce, retail, manufacturing, education, real estate, IT, marketing, and professional services. Has garnered positive ratings on G2 and Capterra. Offers features like e-signatures and read tracking. Users appreciate its all-in-one approach, ease of use, and customer support but note limited customization and a steep learning curve as drawbacks. A strong Sellsy competitor for SMBs.Read more
NetSuiteBetter fit for larger enterprises. Wider industry applicability. Has more momentum. More comprehensive features, including ERP and e-commerce functionalities.Read more
HOGUNSOFTBetter for call center features. A good Sellsy competitor for businesses of all sizes, especially those needing workflow automation.Read more
PayhawkBetter for larger companies needing expense management, automation, and global transactions. Stronger customer service and ease of use. More modern features like mobile app and Apple Pay support. Payhawk is a Sellsy competitor and alternative.Read more
KeapBetter for marketing automation and lead nurturing. Wider industry applicability. A Keap alternative for those wanting integrated invoicing and financial tools.Read more
Sellsy FAQ
What is Sellsy and what does Sellsy do?
Sellsy is a CRM and business management software for SMBs. It offers tools for sales, marketing, invoicing, and cash flow management in one platform. Users praise its comprehensive features and responsive support, while some dislike the email integration and API inconsistencies.
How does Sellsy integrate with other tools?
Sellsy integrates with various tools through its API, though some users have reported inconsistencies and difficulties. It offers features like online payments, expense tracking, marketing automation, and robust CRM capabilities.
What the main competitors of Sellsy?
Top Sellsy alternatives include Axonaut, a comprehensive business management software, NetSuite, a robust cloud-based solution for larger companies, and HOGUNSOFT, a French CRM and email marketing platform. Xero offers online accounting software, while Keap focuses on sales and marketing automation. Payhawk provides a financial platform for managing company spending.
Is Sellsy legit?
Sellsy is a legitimate CRM and business management software. User reviews praise its comprehensive features and responsive customer support. However, some users have reported issues with email integration, API inconsistencies, and price increases. Consider these factors when evaluating Sellsy for your business.
How much does Sellsy cost?
Sellsy pricing starts at 348€ per month for the Standard plan, 588€ per month for the Evolution plan, and 948€ per month for the Elite plan. This is based on per user/month and annual billing. A 15-day free trial is available. Is Sellsy worth it for your business needs? Explore the various product plans and pricing to determine the best fit.
Is Sellsy customer service good?
Sellsy's customer service receives mixed reviews. While many users praise the team's responsiveness, helpfulness, and availability through various channels, others have experienced difficulties with ticket tracking and unhelpful responses. Some users also report email integration issues impacting communication.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.