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SAP SuccessFactors description
SAP SuccessFactors is a cloud-based human resources (HR) software suite designed to manage various aspects of the employee lifecycle. It offers tools for recruitment, onboarding, payroll, performance management, learning & development, and more. Focusing on aligning HR processes with business goals, SuccessFactors aims to improve employee engagement, increase productivity, and provide data-driven insights for better decision-making in organizations of all sizes. Its user-friendly interface and comprehensive features make it a popular choice for businesses looking to streamline their HR operations and enhance the overall employee experience.
Who is SAP SuccessFactors best for
SAP SuccessFactors is a comprehensive, cloud-based HR software suite ideal for large enterprises seeking to streamline their HR processes. It offers tools for recruitment, onboarding, payroll, performance management, and more. While users appreciate its comprehensive features and user-friendly interface, some have noted occasional bugs and a slightly outdated UI. Despite these drawbacks, many praise its ability to bring all HR tasks into one system and highlight the mobile app's convenience.
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Best fit for large enterprises and global companies.
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Suitable for various industries, including Healthcare, Finance, Retail, and Technology.
SAP SuccessFactors features
| Supported SuccessFactors supports time tracking, including clock-in/out, breaks, and overtime via mobile and web access. |
| Supported SuccessFactors offers robust reporting and analytics through People Analytics and Report Stories. |
| Supported SuccessFactors offers payroll processing, tax calculations, and related tasks via its Employee Central Payroll module. |
| Supported SuccessFactors manages the entire recruitment workflow, from job posting to offer, including feedback. |
| Supported SuccessFactors simplifies onboarding, manages paperwork, and tracks progress. |
| Supported SuccessFactors supports performance and talent engagement with tools for goal setting, tracking, and feedback. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP SuccessFactors reviews
- Easy to use, and great support for individual growth.
- Comprehensive HR software suite with tools for recruitment, onboarding, payroll, performance management, learning & development, and more.
- User-friendly interface
- Brings all HR tasks together in one easy-to-use system.
- Mobile app is great for completing tasks from a mobile device.
- The UI looks a little outdated compared to other products on the market.
- It is not well integrated with Google Suite.
- The reporting function is lackluster.
- Occasional bugs and system crashes
- System gets slow and doesn’t respond well
SAP SuccessFactors pricing
The commentary is based on 29 reviews from SAP SuccessFactors G2 reviews.
SAP SuccessFactors pricing is generally considered high, especially for smaller businesses. While some users find the cost justifiable for the comprehensive HR suite, others mention expensive implementation and a lack of transparent pricing as significant drawbacks. Cost-conscious businesses may find the pricing model a barrier.
Users sentiment
See the SAP SuccessFactors pricing page.
SAP SuccessFactors alternatives
Lanteria HRBetter for Microsoft-centric businesses. More customizable but potentially more complex to set up. Stronger user ratings, but has lost some momentum recently.Read more
sap-successfactors vs WorkdayBetter for financial management. More appealing to large enterprises, particularly in finance, technology, and professional services. Has more momentum.Read more
Adrenalin HCMBetter fit for mid-sized businesses. Offers mobile payroll and onboarding features. Rated slightly lower than SAP SuccessFactors. More affordable pricing options available.Read more
LeapsomeBetter fit for mid-sized companies. More focused on performance management, feedback, and learning. Integrates with Slack and Microsoft Teams. Primarily designed for Software, IT & Telecommunications, Marketing & Advertising, and Professional Services.Read more
PaycorBetter ease of use and reliability. A good SAP SuccessFactors alternative for those seeking basic payroll and HR features with mobile accessibility. Fewer integrations and less comprehensive features.Read more
UKG ProBetter for larger enterprises prioritizing employee experience and workplace culture. Higher rated by users, but more expensive and potentially difficult customer service.Read more
SAP SuccessFactors FAQ
What is SAP SuccessFactors and what does SAP SuccessFactors do?
SAP SuccessFactors is a cloud-based HR software suite that manages the employee lifecycle, from hiring and onboarding to payroll and performance management. It offers tools for learning and development, aiming to boost employee engagement and productivity with data-driven insights.
How does SAP SuccessFactors integrate with other tools?
SAP SuccessFactors integrates with other SAP and third-party solutions via APIs and pre-built integrations. It connects with payroll systems, talent acquisition platforms, and learning management systems, though some users report difficulties with specific integrations like Google Suite.
What the main competitors of SAP SuccessFactors?
Top alternatives to SAP SuccessFactors include Workday, UKG Pro, and Darwinbox. These competitors offer similar HCM functionalities like payroll, talent management, and HR tools, catering to various business sizes and needs.
Is SAP SuccessFactors legit?
Yes, SAP SuccessFactors is a legitimate cloud-based HR software suite. It's known for its comprehensive features covering various aspects of the employee lifecycle from recruitment and onboarding to payroll and performance management. However, some users mention the UI looking outdated and occasional bugs.
How much does SAP SuccessFactors cost?
I couldn't find specific pricing details for SAP SuccessFactors. Contact their sales team for a customized quote based on your company's needs and desired modules. Consider exploring alternative solutions if budget is a primary concern.
Is SAP SuccessFactors customer service good?
Customer reviews on SAP SuccessFactors's customer service are mixed. While some users mention helpful support and quick problem resolution, others report slow response times, unhelpful support tickets, and a need for external support. Some users even describe the customer service as "poor".
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.