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Sana Commerce Cloud description
Sana Commerce Cloud is a cloud-based e-commerce platform designed specifically for mid-sized and large businesses using SAP or Microsoft Dynamics. It offers a pre-built framework and tools to launch your online store quickly, pulling data directly from your existing ERP system. This tight integration eliminates the need for manual data entry, reduces errors, and ensures accurate information across your online store and business operations. Sana Commerce Cloud prioritizes serving the complex needs of B2B companies with features like detailed product catalogs, personalized pricing, and self-service portals for buyers.
Who is Sana Commerce Cloud best for
Sana Commerce Cloud is a robust e-commerce platform seamlessly integrating with Microsoft Dynamics and SAP, eliminating manual data entry and ensuring data accuracy. Users praise its user-friendly interface and real-time updates but note occasional slow customer support and high customization costs. It's ideal for mid-sized to large B2B companies seeking a reliable, integrated e-commerce solution.
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Best for mid-sized and large businesses using Microsoft Dynamics or SAP.
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Ideal for B2B companies in software, IT, telecommunications, and related sectors.
Sana Commerce Cloud features
| Supported Sana Commerce Cloud supports product catalog management, including product details, categories, and pricing. |
| Supported Sana Commerce Cloud supports headless B2B commerce with flexible APIs. |
| Supported Sana Commerce Cloud streamlines B2B checkout, handles multiple shipments and shipping speeds, and manages complex orders. |
| Supported Sana Commerce Cloud integrates with ERP and other systems via APIs and its API-first architecture. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Scalability
Sana Commerce Cloud reviews
We've summarised 125 Sana Commerce Cloud reviews (Sana Commerce Cloud G2 reviews) and summarised the main points below.
- Seamless integration with existing ERP systems (SAP, Dynamics, etc.) eliminating manual data entry and ensuring data accuracy.
- User-friendly interface for both customers and administrators.
- Real-time inventory and pricing updates, improving order accuracy and customer experience.
- Comprehensive resources like Sana University and online help documentation.
- Flexible platform with customizable design and features.
- Slow customer support response times, sometimes with delays.
- High pricing, especially for customizations and add-ons.
- Limited customization options for certain features, requiring costly development.
- ERP customizations can cause integration challenges.
Sana Commerce Cloud pricing
The commentary is based on 22 reviews from Sana Commerce Cloud G2 reviews.
Sana Commerce Cloud's pricing is generally considered high, especially for customizations and upgrades. However, many users feel the robust features, ERP integrations, and overall value justify the cost, particularly for enterprise-level businesses. Some find the pricing structure complex and non-transparent.
Users sentiment
See the Sana Commerce Cloud pricing page.
Sana Commerce Cloud alternatives
sana-commerce-cloud vs Dynamicweb eCommerce SuiteBetter for companies looking for an all-in-one platform including website building, eCommerce, PIM, and marketing automation. Has faster momentum based on employee growth. More suitable for users who value ease of use and customer service. Rated 4.3/5 on G2. Pricing is considered negative by users.Read more
Salesforce Commerce for B2CBetter for B2C businesses needing robust marketing and personalization features. Has more momentum currently. Broader industry fit. Not limited to those using specific ERP systems.Read more
commercebuildBetter for small to mid-sized businesses using Sage or Microsoft Dynamics 365. commercebuild has highly-rated customer support. Focuses on core ecommerce features like online catalogs and customer portals. Simpler website builder functionality. Less enterprise-focused.Read more
Salesforce Commerce for B2BBetter fit for organizations already invested in the Salesforce ecosystem. Has broader industry applicability beyond ERP-centric businesses. More established and has stronger brand recognition as a Salesforce Sana Commerce Cloud competitor and alternative.Read more
ConnectPointzBetter for retail businesses needing supply chain automation and EDI. A Sana Commerce Cloud competitor and alternative, ConnectPointz offers strong customer service and easier implementation. Pricing is more positive.Read more
QuickBooks OnlineBetter for basic accounting in small to medium-sized businesses. A QuickBooks Online alternative, Sana Commerce Cloud, focuses on e-commerce for medium to large businesses using Microsoft Dynamics or SAP.Read more
Sana Commerce Cloud FAQ
What is Sana Commerce Cloud and what does Sana Commerce Cloud do?
Sana Commerce Cloud is a cloud-based e-commerce platform designed for mid-sized and large businesses using Microsoft Dynamics or SAP. It provides a pre-built framework and tools to launch online stores quickly, integrating directly with your ERP system for accurate, real-time data and eliminating manual entry. It’s ideal for B2B companies needing robust product catalogs and personalized pricing.
How does Sana Commerce Cloud integrate with other tools?
Sana Commerce Cloud integrates seamlessly with ERP systems like SAP and Microsoft Dynamics via APIs. This API-first architecture also allows for integration with other business systems, ensuring data accuracy and real-time updates across platforms.
What the main competitors of Sana Commerce Cloud?
Alternatives to Sana Commerce Cloud include commercebuild, Salesforce Commerce Cloud (B2B and B2C), SAP Commerce Cloud, and Shopify. These platforms offer similar e-commerce functionalities, varying in features, ERP integrations, and target customer size. They cater to businesses seeking streamlined online sales and operations.
Is Sana Commerce Cloud legit?
Yes, Sana Commerce Cloud is a legitimate e-commerce platform. It's known for its seamless ERP integrations and user-friendly interface. However, potential users should be aware of some user concerns regarding customer support response times and pricing.
How much does Sana Commerce Cloud cost?
Sana Commerce Cloud does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific business needs and requirements.
Is Sana Commerce Cloud customer service good?
Sana Commerce Cloud's customer support receives mixed reviews. While some users praise the helpfulness and expertise of the support teams, others express frustration with slow response times and occasional inconsistencies in the information provided.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.