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commercebuild description
commercebuild provides cloud-based B2B and B2C ecommerce solutions designed to integrate with your existing ERP software, such as Microsoft Dynamics 365 Business Central and Sage. Their platform offers features like online catalog and product availability, a customer portal, and order management, ultimately helping businesses increase online sales and streamline operations. commercebuild is a good fit for mid-sized companies across various industries, especially those looking for a user-friendly platform that connects with their current ERP system.
Who is commercebuild best for
commercebuild offers cloud-based B2B and B2C ecommerce solutions designed to integrate with your existing ERP software, such as Microsoft Dynamics 365 Business Central and Sage. Users praise its user-friendly interface and seamless Sage integration. However, some have noted slow feature development and limited B2C functionalities. It's ideal for SMBs in retail, consumer goods, manufacturing, and wholesale distribution seeking ERP integration.
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Ideal for small to medium-sized businesses (SMBs).
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Best fit for industries like retail, consumer goods, manufacturing, and wholesale distribution.
commercebuild features
| Supported Commercebuild allows creating and managing product catalogs, including categorization and filtering. |
| Supported Commercebuild allows adding products to a virtual shopping cart and customizing the cart interface. |
| Supported Order tracking is supported, including status updates and shipment tracking. |
| Supported Real-time synchronization is supported for various ERP systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
commercebuild reviews
We've summarised 54 commercebuild reviews (commercebuild Capterra reviews and commercebuild G2 reviews) and summarised the main points below.
- Excellent and responsive customer support via chat and email.
- Seamless integration with Sage ERP systems (300, X3) for real-time product and pricing updates.
- User-friendly interface for website administration and content management.
- Flexible container-based page creation and customization options.
- Slow development and implementation of new features.
- Limited B2C functionalities, such as email marketing integrations and promotions.
- Product configuration and setup can be tedious, especially for variants.
- Occasional pricing synchronization issues between Sage and website.
commercebuild pricing
The commentary is based on 4 reviews from commercebuild Capterra reviews.
Commercebuild's pricing is considered mid-range, offering good value for its features and support. While some users experienced initial billing issues, most found the platform's pricing to be fair and worthwhile for the robust functionality and excellent customer service provided.
Users sentiment
See the commercebuild pricing page.
Customer Portal
This plan includes view order history, view shipment status and tracking, view AR record and pay open invoices, access back order status, and download ERP documents.
Foundation
This plan includes core B2B & B2C eCommerce capabilities, customer portal elements for online sales, product selection – multi-tier pricing – stock visibility, shipment and payment options, and basic SEO.
Advanced
This plan includes robust eCommerce capabilities, all foundation elements included, ERP document synchronization, product variants, testing sandbox, 1-click B2B quick order, and advanced SEO.
Enterprise
This plan includes enterprise-grade eCommerce capabilities, all advanced elements included, rules-based product configurator, custom field integration in ERP and site & ETL synchronization, multi-warehouse, and customized integrations.
Customer Portal
This plan includes view order history, view shipment status and tracking, view AR record and pay open invoices, access back order status, and download ERP documents.
Foundation
This plan includes core B2B & B2C eCommerce capabilities, customer portal elements for online sales, product selection, multi-tier pricing, stock visibility with multi warehouse and split orders, shipment and payment options, ERP document synchronization, testing sandbox, 1-click B2B quick order, advanced SEO, and B2B login personalization.
Enterprise
This plan includes enterprise-grade eCommerce capabilities, all foundation elements included, read and write to custom fields in the site and ERP, full ETL synchronization, multiple quote and kit options, extensive site customization, rules-based product configurators, and customized integrations.
commercebuild alternatives
Sana Commerce CloudBetter for larger businesses using SAP or Microsoft Dynamics. Has more momentum. Focuses on B2B ecommerce with personalized pricing and self-service portals.Read more
Salesforce Commerce for B2CBetter for larger enterprises and those focused on personalized B2C experiences. Wider industry fit, including finance, media, and professional services. Has more momentum. More comprehensive features for online selling and marketing. Steeper learning curve and more complex setup.Read more
WixBetter for businesses seeking an all-in-one website solution with broader digital marketing features. A wider range of industries are served. Easier to use, but has limitations regarding scalability and performance. More established, with generally positive customer reviews focusing on ease of use and template variety.Read more
ConnectPointzBetter for businesses focused on marketplaces and accounting system integrations. A commercebuild alternative specializing in EDI, with tiered pricing based on integration needs. Highly rated for customer service and ease of implementation.Read more
OmniConnectMore focused on Microsoft Dynamics 365 Business Central integrations for e-commerce and POS systems. A commercebuild alternative for those needing tighter MS Dynamics 365 integration.Read more
ShopifyBetter suited for businesses seeking broader e-commerce features and not tied to specific ERPs. Has significantly more momentum in terms of employee growth. Broader industry applicability. More established, with user reviews available.Read more
commercebuild FAQ
What is commercebuild and what does commercebuild do?
commercebuild offers cloud-based B2B and B2C ecommerce solutions that integrate with existing ERP systems like Microsoft Dynamics 365 and Sage. It provides features such as online catalogs, customer portals, and order management, helping businesses boost online sales and streamline operations. It's user-friendly and ideal for mid-sized companies seeking ERP connectivity.
How does commercebuild integrate with other tools?
commercebuild integrates seamlessly with existing ERP systems, especially Microsoft Dynamics 365 Business Central and Sage. This integration streamlines operations by syncing data like product information, pricing, and orders between the ERP and your online store. It's a key feature praised by users for its efficiency and ease of use.
What the main competitors of commercebuild?
Alternatives to commercebuild include Sana Commerce Cloud, Salesforce Commerce for B2C, and Shopify. These competitors offer similar ecommerce solutions, often with broader B2C functionalities and varying levels of ERP integration. Depending on your specific business needs, one of these may be a better fit.
Is commercebuild legit?
Yes, commercebuild is a legitimate ecommerce platform. G2 and Capterra reviewers rate it highly, praising its user-friendly interface and seamless Sage ERP integration. It's considered safe and reliable for small to medium-sized businesses seeking ERP-integrated ecommerce solutions.
How much does commercebuild cost?
commercebuild does not disclose pricing publicly. Contact commercebuild directly for custom pricing based on your business needs and chosen product features for either Sage X3 or Sage 300.
Is commercebuild customer service good?
Commercebuild's customer service is highly regarded by users, who praise its responsiveness and helpfulness. Support agents are quick to address issues and provide effective solutions, often going the extra mile to assist with website changes and customizations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.