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Company health
SalesCaptain description
SalesCaptain is an AI-powered platform designed to help local businesses attract more customers and improve their online presence. It offers a suite of tools including online review management, automated marketing campaigns, website chat, and payment processing. SalesCaptain focuses on providing businesses with the tools they need to engage with customers online, manage their reputation, and streamline operations, ultimately aiming to increase revenue and customer satisfaction.
Who is SalesCaptain best for
SalesCaptain is an AI-powered platform ideal for local businesses looking to boost customer engagement and online presence. It offers tools like review management, automated marketing, and website chat. Users appreciate the platform's ability to streamline online interactions and improve customer satisfaction, ultimately driving revenue growth.
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Best fit for small businesses seeking improved online presence and customer engagement.
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Suitable for various local businesses aiming to enhance their online reputation and streamline operations.
SalesCaptain features
| Supported SalesCaptain allows businesses to manage and improve their online reviews, helping them get chosen more often by potential customers. |
| Supported SalesCaptain helps businesses improve their listings to enhance visibility and attract more customers. |
| Supported SalesCaptain offers automated text and email marketing capabilities, enabling businesses to reach out to customers effectively. |
| Supported SalesCaptain's AI-powered web chat functionality helps businesses convert leads by engaging with website visitors in real-time. |
| Supported SalesCaptain offers integrated payment processing tools to modernize and streamline business operations. |
| Supported SalesCaptain allows businesses to engage with customers through various channels, including text, email, and web chat. |
| Supported SalesCaptain provides AI-driven SEO features to enhance website engagement and attract more organic traffic. |
SalesCaptain pricing
The commentary is based on 3 reviews from SalesCaptain G2 reviews.
SalesCaptain offers affordable pricing for small businesses, especially compared to competitors like Podium and Birdseye. It's considered cost-effective with no setup fees or long-term contracts, although some find the pricing plans a bit high compared to other marketing tools.
See the SalesCaptain pricing page.
PROFESSIONAL PLAN
Unlimited contacts, unlimited team members, dedicated relationship manager, reviews, listings, marketing, messaging, webchat, Captain AI, customer manager, analytics, and 300+ integrations.
PROFESSIONAL PLUS PLAN
All Professional Plan features plus personalized onboarding assistance, SmartPages & SmartWebsite, website analytics & customization, advanced analytics & insights, advanced customer manager, competition benchmarking, review AutoShare on social media, referrals, feedbacks & surveys, and Website API integration.
ENTERPRISE PLAN
All Professional Plus Plan features, plus custom AI model training, custom integrations, custom reporting, mass marketing, social listening, developer APIs, advanced routing, ticketing, advance payment options, and support for multi-country locations.
SalesCaptain alternatives
HubSpot Marketing HubBetter for inbound marketing and lead generation. Broader industry applicability. More popular and growing faster. Seamless CRM integration praised by users. More expensive, with complex pricing.Read more
PodiumBetter for industries like healthcare, finance, retail and automotive. A SalesCaptain alternative with more robust review management and AI capabilities. Has more momentum but users report billing issues and difficulties with customer support.Read more
Zendesk Support SuiteBetter for enterprise companies and a wider range of industries. More integrations, reporting features, and self-service options. Has more momentum but users dislike inflexible pricing and support issues. A SalesCaptain alternative and competitor.Read more
ContloBetter fit for small online stores seeking omnichannel marketing automation and personalized messaging. Contlo is growing faster and offers more robust customer support. However, some users find the interface confusing and report issues with the Shopify integration. It is a strong SalesCaptain competitor and alternative.Read more
ActiveCampaignBetter for larger businesses and more versatile across industries. A SalesCaptain alternative with more integrations and robust marketing automation.Read more
Right ChoiceBetter for healthcare, retail, ecommerce, manufacturing, education, real estate, automotive, and hospitality industries. A SalesCaptain alternative with better ratings and more positive user reviews. Has strong customer support and an intuitive interface.Read more
SalesCaptain FAQ
What is SalesCaptain and what does SalesCaptain do?
SalesCaptain is an AI-powered platform for local businesses to enhance their online presence and attract customers. It provides tools for online review management, automated marketing campaigns, website chat, and payment processing, aiming to boost revenue and customer satisfaction.
How does SalesCaptain integrate with other tools?
SalesCaptain integrates with various tools to enhance its functionality. It offers live website chat through its WebChat feature, enabling real-time customer interaction and improving local business listings by facilitating review collection and management. More details on specific integrations are limited.
What the main competitors of SalesCaptain?
Alternatives to SalesCaptain include Podium, HubSpot Marketing Hub, and Zendesk Support Suite. These platforms offer similar features like online review management, messaging, and marketing automation. Other competitors are ActiveCampaign, Contlo, and Right Choice.
Is SalesCaptain legit?
Yes, SalesCaptain is a legitimate platform. It helps local businesses improve their online presence and customer engagement through features like live chat and review management. G2 gives SalesCaptain a 4.2/5 rating, indicating user satisfaction with the platform's capabilities and security.
How much does SalesCaptain cost?
SalesCaptain's Professional plan is $260/month. The Professional Plus plan costs $520/month. For Enterprise plan pricing, contact SalesCaptain directly for a custom quote. There is no free plan or free trial available.
Is SalesCaptain customer service good?
Users consistently praise SalesCaptain's customer support as "amazing" and "good," highlighting their helpfulness and responsiveness. They appreciate the easy-to-use platform and effective communication features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.