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SafeOpt

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Company health

Employee growth
14% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
February 2021 - $4M

Ratings

Glassdoor
4.6/5
(21)

SafeOpt description

SafeOpt, by AddShoppers, is a tool designed to help you earn more from your website traffic. It uses a network of shoppers who have opted into receiving special offers. If someone from this network visits your website and leaves without making a purchase, SafeOpt can send them an email with a targeted offer, encouraging them to return and complete their purchase.


Who is SafeOpt best for

SafeOpt by AddShoppers helps e-commerce businesses recover lost revenue by sending targeted offers to shoppers who abandon their carts. Users praise its ease of use, seamless integration, and excellent customer service. However, some find the email template options limiting. SafeOpt is best for small to mid-sized e-commerce businesses seeking a simple solution to reduce cart abandonment and boost sales.

  • Best for small to mid-sized businesses.

  • Ideal for e-commerce businesses.


SafeOpt features

Type in the name of the feature or in your own words tell us what you need
Supported

SafeOpt supports reporting and analytics for campaign performance analysis.

Supported

SafeOpt supports website traffic reporting via analytics tools.

Supported

SafeOpt supports launching retargeting and personalized email marketing campaigns.

Supported

SafeOpt supports campaign monitoring with reporting and analytics tools.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.65

Customer Service

Strongly positive
+0.93

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.89

SafeOpt reviews

We've summarised 53 SafeOpt reviews (SafeOpt G2 reviews) and summarised the main points below.

Pros of SafeOpt
  • Passive revenue generation from website visitors.
  • Excellent customer service and responsive support team.
  • Seamless integration and easy implementation process.
  • Effective retargeting leads to increased sales and customer retention.
  • Positive ROI and justifiable cost.
Cons of SafeOpt
  • Limited email template flexibility and customization options.
  • Difficult to attribute conversions directly to SafeOpt unless specific links or phone numbers are used.
  • Fixed commission structure that is not adjustable.
  • Concerns about potential spam and the origin of the user database.
  • Lack of ownership of the email addresses collected by SafeOpt.

SafeOpt pricing

The commentary is based on 17 reviews from SafeOpt G2 reviews.

SafeOpt's pricing is generally viewed favorably for its value and return on investment. While some users mention a fixed commission structure and implementation fees, the consensus is that the service is worth the cost, offering significant revenue recovery from otherwise lost customers.

Users sentiment

Rather positive
+0.65

SafeOpt alternatives

  • Logo of SleekFlow
    SleekFlow
    Better fit for enterprise companies. Offers broader communication channels beyond email, including WhatsApp and live chat. SleekFlow is a SafeOpt alternative focused on streamlining customer communication.
    Read more
  • Logo of Retargeting
    Retargeting
    Better for retail, e-commerce, manufacturing, professional services, and hospitality. Broader communication channels including website pop-ups, SMS, and push notifications. Has more versatile features but less positive pricing.
    Read more
  • Logo of WiserNotify
    WiserNotify
    Better for small businesses and specific industries like retail, education, and media. Leverages social proof notifications to boost conversions. Has lower value and pricing transparency.
    Read more
  • Logo of OptiMonk
    OptiMonk
    Better for larger organizations. More suitable for industries like Healthcare, Wellness & Pharma, Education, or Legal. Offers personalized product recommendations, targeted popups, and A/B testing. Wider range of integrations.
    Read more
  • Logo of wetracked.io
    wetracked.io
    More focused on ad tracking and attribution for Shopify, especially valuable for businesses dealing with ad blockers. It has significant momentum as a SafeOpt alternative and offers a free trial and money-back guarantee.
    Read more
  • Logo of Yotpo
    Yotpo
    Better for enterprise companies and retailers. Offers more comprehensive marketing tools including reviews, loyalty programs, and SMS marketing. Has significantly more reviews and ratings available. A popular SafeOpt alternative and competitor.
    Read more

SafeOpt FAQ

  • What is SafeOpt and what does SafeOpt do?

    SafeOpt by AddShoppers helps businesses earn more from website traffic. It uses a network of opted-in shoppers to send targeted offers to visitors who leave without purchasing, encouraging them to return and complete their purchase. This boosts sales and customer retention through effective retargeting.

  • How does SafeOpt integrate with other tools?

    SafeOpt integrates seamlessly with e-commerce platforms. It works passively in the background, monitoring website traffic and triggering automated emails to recapture lost sales opportunities. Specific integrations are not explicitly listed.

  • What the main competitors of SafeOpt?

    Alternatives to SafeOpt include Retargeting, OptiMonk, and WiserNotify. These platforms offer similar functionalities such as abandoned cart recovery, targeted messaging, and website personalization to boost sales and conversions. SleekFlow focuses on multi-channel communication and Yotpo offers a broader eCommerce marketing suite.

  • Is SafeOpt legit?

    SafeOpt seems legitimate, with positive ratings (4.9/5 on G2) and user reviews praising its passive revenue generation and customer service. However, some users mention limited email template flexibility and difficulty attributing conversions. Consider these factors when evaluating if SafeOpt is safe and right for you.

  • How much does SafeOpt cost?

    I couldn't find any pricing details for SafeOpt. For the most current information on product pricing and whether it's worth the investment, it's best to contact SafeOpt directly.

  • Is SafeOpt customer service good?

    SafeOpt's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and expertise, describing the service as "top-notch," "excellent," and a "pleasure." Support is readily available via email and phone.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.