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Rollbar

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Company health

Employee growth
11% decrease in the last year
Web traffic
10% decrease in the last quarter
Financing
November 2019 - $18M

Ratings

G2
4.5/5
(171)
Glassdoor
4.4/5
(17)

Rollbar description

Rollbar helps software teams find and fix errors in their code. It tells you about errors as they happen, helps you understand how important they are, and gives you the information you need to fix them quickly. It also helps track these errors over time so your team can improve the software and prevent similar errors. Teams use Rollbar to keep their software running smoothly and avoid problems for their users.

Who is Rollbar best for

Rollbar is a robust error tracking tool that helps software teams proactively identify and resolve code errors. It provides real-time alerts, detailed error information, and integrations with popular development tools. Users praise Rollbar's comprehensive error data and helpful support but note occasional slow UI performance and complex error grouping. It's a valuable tool for improving software quality and user experience.

  • Best for small to medium-sized businesses, but also suitable for enterprise companies.

  • Ideal for software companies, but also applicable to other sectors like education, healthcare, and government.

Rollbar features

Supported

Rollbar supports detailed error reporting, including frequency. Affected users are indirectly tracked via telemetry.

Supported

Rollbar captures and displays stack traces for debugging.

Supported

Rollbar integrates with various business applications and tools, improving workflows and centralizing error monitoring.

Supported

Rollbar supports real-time alerts through its Adaptive Alerts feature and integrations.

Supported

Rollbar automatically detects errors using real-time monitoring and machine learning.

Supported

Rollbar can capture user context, including email addresses, and metadata like browser information.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.64

Reliability and Performance

Strongly positive
+0.86

Ease of Implementation

Strongly positive
+1

Rollbar reviews

We've summarised 171 Rollbar reviews (Rollbar TrustPilot reviews and Rollbar G2 reviews) and summarised the main points below.

Pros of Rollbar
  • Easy integration with various languages and frameworks (Ruby, Python, JavaScript, etc.).
  • Real-time error tracking and notifications (email, Slack).
  • Detailed error information, including stack traces, user data, and context.
  • Helpful support and responsive team.
  • Customizable grouping rules and alerting.
Cons of Rollbar
  • Error grouping can be inaccurate and sometimes merges unrelated errors.
  • The user interface can be slow, laggy, and occasionally overwhelming.
  • RQL queries can be slow and time out.
  • Frontend error tracking can be noisy, reporting errors outside the application's scope (browser extensions, bots).
  • Limited customization for notification filtering.

Rollbar pricing

The commentary is based on 13 reviews from Rollbar G2 reviews.

Rollbar's pricing is generally considered fair and reasonable, especially for startups, with a generous free tier. Many users find it a good value, offering similar features to competitors at a lower cost. Paid plans are also viewed favorably.

Users sentiment

Rather positive
+0.5

See the Rollbar pricing page.

Rollbar alternatives

Rollbar FAQ

  • What is Rollbar and what does Rollbar do?

    Rollbar is an error tracking and monitoring platform that helps software teams identify, prioritize, and resolve code errors in real time. It provides detailed error reports, context, and integrations to streamline debugging and improve software quality. Rollbar helps developers proactively address issues to ensure a smooth user experience.

  • How does Rollbar integrate with other tools?

    Rollbar integrates with various business applications and tools, improving workflows and centralizing error monitoring. It offers easy integration with popular languages and frameworks like Ruby, Python, and JavaScript, and supports real-time alerts through integrations and its Adaptive Alerts feature.

  • What the main competitors of Rollbar?

    Top Rollbar alternatives include Raygun, Honeybadger, Datadog, and LogRocket. These competitors offer similar error tracking, performance monitoring, and debugging capabilities, catering to diverse development team needs.

  • Is Rollbar legit?

    Yes, Rollbar is a legitimate error tracking software. It's known for its easy integration and real-time alerts, helping software teams proactively fix errors and improve software stability. Rollbar is trusted by various companies and offers positive value.

  • How much does Rollbar cost?

    Rollbar's pricing information is not publicly available. Contact their sales team to discuss pricing options and determine if Rollbar is worth the investment for your needs.

  • Is Rollbar customer service good?

    Rollbar's customer service receives positive feedback. Users highlight the helpful and responsive support team, praising their quick responses and problem-solving abilities. Direct access to support staff and assistance with debugging and custom rules are also appreciated.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.