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Dynatrace description
Dynatrace helps you understand how your software is running, like a health tracker for your apps and systems. It monitors everything - websites, networks, user experience - to pinpoint problems before they impact your business. With AI-powered analysis, Dynatrace simplifies complex data, giving you clear answers and helping you automate IT tasks.
Who is Dynatrace best for
Dynatrace offers AI-powered insights into application performance, empowering IT professionals to proactively address issues. Users praise its automated instrumentation and Davis AI for root cause analysis, while some note limitations in log format support and licensing cost estimation. Ideal for organizations seeking comprehensive application performance monitoring.
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Best for small, medium, and large enterprises.
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Especially valuable for software, IT, and telecommunications companies.
Dynatrace features
| Supported Dynatrace offers full observability into applications hosted in cloud environments including AWS, Azure, and GCP. |
| Supported Dynatrace provides real-time application and server performance monitoring, including RUM and anomaly detection. |
| Supported Dynatrace collects, stores, and analyzes log data using its Grail data lakehouse. |
| Supported Dynatrace Davis AI provides automatic root cause analysis and interactive troubleshooting. |
| Supported Dynatrace supports application performance monitoring, logs, and metrics. |
| Supported Dynatrace monitors website speed, loading times, and overall performance. |
| Supported Dynatrace uses AI to detect unusual activity compared to baselines. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Dynatrace reviews
We've summarised 1302 Dynatrace reviews (Dynatrace GetApp reviews, Dynatrace TrustPilot reviews, Dynatrace Capterra reviews and Dynatrace G2 reviews) and summarised the main points below.
- Automated instrumentation and the AI powered diagnostics
- Davis AI
- OneAgent
- End to end infra visibility
- Limited log format support
- Difficult to estimate DDU and DEM licensing cost
- Very few AWS service default dashboard (RDS, DocumentDB etc)
- Kubernetes implementation has been buggy for a long time
Dynatrace pricing
The commentary is based on 92 reviews from Dynatrace Capterra reviews, Dynatrace G2 reviews and Dynatrace GetApp reviews.
Dynatrace is praised for its comprehensive features and performance monitoring capabilities. However, reviews frequently cite its high cost, especially for smaller businesses and scaling needs, as a significant drawback. Licensing models are also described as complex and difficult to understand.
Users sentiment
Dynatrace alternatives
dynatrace vs DatadogGrows faster and offers broader industry coverage. A good Dynatrace competitor for cloud-native organizations.Read more
dynatrace vs Sumo LogicBetter for cloud-focused businesses. More suitable for the software, IT, and telecommunications industries. Has grown slower and has lower ratings.Read more
ZabbixOpen-source and offers more flexible deployment options. Has stronger momentum in terms of website traffic and employee growth. Better suited for organizations needing bandwidth monitoring and scheduled reports. A Dynatrace competitor and alternative.Read more
Aurea MonitorGrows website traffic faster, but has declining employee growth. Fewer user reviews are available. Better suited for mid-sized companies.Read more
ME Applications Manager - 250 Monitors (No Add-ons)Better suited for mid-sized companies with up to 250 monitored components. Grows faster than Dynatrace. Offers a more affordable and easier to implement solution. Provides strong customer service. Lacks AI-powered diagnostics and observability. Limited reporting capabilities. Scalability can be an issue for larger environments. A Dynatrace competitor and alternative for simpler monitoring needs.Read more
ContrastBetter for marketing teams focused on webinars. More suitable for medium-sized businesses. Has less momentum.Read more
Dynatrace FAQ
What is Dynatrace and what does Dynatrace do?
Dynatrace is an AI-powered observability platform that provides deep insights into application performance, infrastructure health, and user experience. It automatically monitors your entire IT environment, pinpointing and resolving issues in real-time, enabling faster innovation and improved business outcomes.
How does Dynatrace integrate with other tools?
Dynatrace integrates with a wide range of tools, including AWS, Azure, GCP, and Kubernetes, offering seamless observability across cloud environments. It also supports integrations with popular DevOps tools, enabling automated monitoring and AIOps workflows.
What the main competitors of Dynatrace?
Dynatrace's main competitors include Splunk APM, Sumo Logic, and other Application Performance Monitoring (APM) tools. These alternatives offer similar functionalities like real-time monitoring, AI-powered insights, and cloud environment support. Each caters to slightly different needs and budgets.
Is Dynatrace legit?
Dynatrace is a legitimate and safe software solution. It's known for its robust AI-powered analytics, automated instrumentation, and comprehensive infrastructure visibility, making it a trusted choice for IT professionals seeking to optimize application performance. However, consider the potential licensing costs and log format limitations.
How much does Dynatrace cost?
Dynatrace doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and infrastructure. Consider factors like the number of hosts, applications, and users when evaluating if Dynatrace is worth the investment for your business.
Is Dynatrace customer service good?
Dynatrace customer service receives mixed reviews. Some users praise the responsiveness and helpfulness of the support team, while others express frustration with slow response times and unresolved issues, especially with more complex implementations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.