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Raygun description
Raygun helps you find and fix software errors before they impact your customers. It gives you a detailed view of your software's performance, highlighting crashes and slowdowns. This helps your team understand the user experience and prioritize important fixes. Raygun works across various platforms, including mobile apps and websites, and offers integrations with popular development tools.
Who is Raygun best for
Raygun helps software teams proactively identify and resolve errors before they impact users. It offers real-time monitoring, detailed error information (including stack traces), and integrations with popular tools. Users praise its detailed error insights and alerting capabilities, while some find the interface clunky and pricing unclear. Raygun is best for companies prioritizing proactive error management.
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Best for small to enterprise-level businesses needing robust error monitoring.
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Ideal for software, IT, e-commerce, retail, media, manufacturing, and education.
Raygun features
| Supported Raygun captures and displays stack traces for effective debugging. |
| Supported Raygun supports real-time application and server performance monitoring. |
| Supported Raygun generates reports on errors, including frequency and affected users. Some features may depend on the plan. |
| Supported Raygun logs errors and exceptions during user sessions, providing detailed diagnostics. |
| Supported Raygun supports code-level crash reporting and performance monitoring, allowing developers to pinpoint issues. |
| Supported Raygun supports application performance monitoring, including response time, error rate, and throughput. |
Raygun reviews
We've summarised 123 Raygun reviews (Raygun TrustPilot reviews and Raygun G2 reviews) and summarised the main points below.
- Detailed error information, including stack traces.
- Real-time alerts and notifications.
- Useful dashboards for monitoring.
- Integrates with popular tools like Slack and Jira.
- Helps identify errors before users report them.
- The user interface can be clunky.
- Limited historical data available (only two months).
- Inconsistent error grouping.
- Unclear pricing structure, can be expensive.
- Difficult setup for some integrations (e.g., Teams).
Raygun pricing
The commentary is based on 14 reviews from Raygun G2 reviews.
Raygun's pricing is generally considered fair for its features, but some users find it complex and potentially expensive, especially for smaller businesses facing unpredictable error spikes. Others find the cost reasonable and worthwhile for the insights provided.
See the Raygun pricing page.
Raygun alternatives
raygun vs RollbarBetter for government and healthcare. Has more momentum and positive pricing sentiment. A strong Raygun alternative and competitor.Read more
LogRocketBetter for understanding user behavior with session recordings. Wider industry applicability. More momentum as a Raygun alternative and competitor. Pricier.Read more
HoneybadgerBetter for uptime monitoring and less suitable for enterprise companies. Has slower momentum. A Raygun competitor and alternative.Read more
DynatraceBetter fit for enterprise customers. Wider industry applicability. Has more momentum based on employee growth and website traffic. Users praise automated instrumentation and AI-powered diagnostics. Negative sentiment around pricing.Read more
LightrunBetter for debugging in live environments. Has faster website traffic and employee growth momentum. Users love real-time debugging and excellent customer support. Not suitable for enterprise companies.Read more
InstabugBetter for mobile app debugging and user feedback collection. Geared towards mobile-first companies, particularly those with complex apps. Has strong momentum and positive user reviews, but pricing is a concern for some. A good Raygun alternative for mobile-focused teams.Read more
Raygun FAQ
What is Raygun and what does Raygun do?
Raygun is an error monitoring and performance tracking platform that helps developers detect, diagnose, and resolve software issues. It provides real-time alerts, detailed error reports, and performance monitoring dashboards to identify and fix bugs, crashes, and slowdowns across websites, mobile apps, and other platforms.
How does Raygun integrate with other tools?
Raygun integrates with popular development tools, such as Slack and Jira, enhancing team communication and workflow. It also supports various platforms like mobile apps and websites, streamlining error tracking across your software ecosystem. However, some users find setting up certain integrations challenging.
What the main competitors of Raygun?
Raygun competitors include Rollbar, LogRocket, Honeybadger, Dynatrace, Lightrun, and Instabug. These alternatives offer similar error tracking, performance monitoring, and user experience insights. They provide various features like real-time alerts, session replays, and integrations with development tools.
Is Raygun legit?
Yes, Raygun is a legitimate error monitoring and performance management software. It's trusted by many companies for its detailed error reporting and real-time alerts, helping identify and fix software errors before they impact users. However, some users find the pricing unclear and the interface clunky.
How much does Raygun cost?
Raygun does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and determine if Raygun is worth the investment.
Is Raygun customer service good?
Raygun's customer service receives positive feedback. Users appreciate the immediate notifications and visibility of exceptions. While some users mention slow updates and resistance to feature requests, overall, the service is considered helpful and effective for real-time monitoring and issue resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.