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Robin description
Robin is a workplace management platform designed for mid-to-large sized companies. It helps manage office space with features like desk and room booking, visitor management, and workplace analytics. Robin aims to simplify the transition to hybrid work models, improve office productivity, and offer data-driven insights into office space usage. Companies like HelloFresh, Samsung, and TripAdvisor use Robin's platform.
What companies are using Robin?
Who is Robin best for
Robin is a user-friendly workplace platform simplifying hybrid work for mid-to-large companies. It streamlines desk and room bookings, visitor management, and offers data-driven insights. Users love the intuitive interface and comprehensive room information, while some find editing floor plans challenging. Top alternatives include OfficeSpace Software and Wayleadr.
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Best fit for mid-size to large companies seeking hybrid work solutions.
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Ideal for IT, Marketing, Professional Services, and Real Estate/Construction companies.
Robin features
| Supported Robin supports interactive floor plans with desk availability, room booking, and navigation. |
| Supported Robin supports visitor management, including registration, check-in/check-out, notifications, and reporting. |
| Supported Robin integrates with various workplace tools to consolidate information and streamline workflows, enhancing collaboration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Robin reviews
We've summarised 206 Robin reviews (Robin G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation, especially for room and desk booking.
- Comprehensive room information, including amenities and availability.
- Streamlined reservation process for meeting rooms and desks.
- Real-time visibility of desk availability.
- Helpful email alerts for check-in and confirmation.
- Seamless integration with Google Calendar and Slack.
- Powerful analytics suite for predicting future office space usage.
- Excellent customer support, responsive and helpful.
- High customizability for office layout and settings.
- Easy to set up and manage office spaces and floor plans.
- Mobile app provides convenient access to booking features.
- Visually appealing floor plan view for easy desk selection.
- Favorite desk suggestion feature saves time.
- Reliable single sign-on (SSO) integration.
- Helpful for tracking office usage and maximizing occupancy.
- Facilitates hybrid work models and provides valuable insights into office space utilization.
- Effective in managing hot desking and parking spaces.
- Detailed office traffic tracking and reporting capabilities.
- Ability to see who is in the office and where they are sitting.
- Useful for managing limited office space and preventing overcapacity.
- Integrates well with other calendars and systems.
- Enables efficient collaboration and team planning.
- Simple and intuitive check-in process with various methods (mobile app, website, QR code, badge scanners).
- Useful for contact tracing and ensuring COVID-19 safety measures.
- Supports multi-site desk booking and resource management.
- Provides a sense of community for hybrid teams.
- Offers a variety of features for managing office resources and coordinating workdays.
- Excellent SCIM capabilities for administrative tools.
- Helps improve space utilization and provides real-time desk capacity visibility.
- Good for those that utilize it effectively.
- Interactive and fun to use.
- Displays capacity information and promotes social distancing.
- Allows booking desks with different configurations across multiple locations.
- Includes a health check-in feature.
- Provides visual confirmation of room availability.
- Helps plan office activities and locate colleagues.
- Offers a variety of filters for finding the right meeting room.
- Reduces time spent searching for available rooms.
- Easy to add booked desk to personal calendar.
- Allows for flexible scheduling and easy booking cancellation.
- Intuitive desk and room booking process.
- Excellent for desk bookings and tracking usage.
- Enables efficient communication of meeting room availability.
- Provides pictures of rooms and their capacity information.
- Facilitates easy organization of hybrid office spaces.
- Helps manage users in the office effectively.
- Enables quick booking of desks and meeting rooms.
- Offers a clean user interface (UI) and positive user experience (UX).
- Provides valuable insights for space planning and optimizing office layouts.
- Abandoned meeting protection feature helps free up unused rooms.
- Integrates with sensors and devices for data collection.
- Enables better use of space and resource sizing optimization.
- Automates booking processes and eliminates booking errors.
- Clear and concise room display information.
- Displays number of people each room can accommodate.
- Allows booking from various devices (computer, phone, tablet).
- Useful for coordinating room bookings and sharing.
- Helps prevent double booking of meeting rooms.
- Seamless Microsoft calendar integration.
- Difficult to edit floor plans, requiring assistance from Robin staff.
- Integration with Microsoft products requires duplicate effort.
- Some administrative functions are missing from the mobile app.
- Occasional syncing issues between room displays and the system, necessitating restarts.
- Limited granularity in permission settings, making role-based access control challenging.
- Mobile app's desk and room booking summary view lacks complete information.
- Ambiguous check-in/check-out instructions and potential penalties.
- Rough around the edges in some areas despite improvements.
- Known issues remain unresolved despite user reports.
- Pricing for additional features like parking spots can be high.
- Desk search functionality is not user-friendly.
- Inability to connect with sales specialists on platforms other than Google Meet.
- Limited reporting capabilities and lack of customizable daily notifications.
- API documentation has gaps, including missing endpoints and unclear date formats.
- Cannot exempt specific users from desk check-ins.
- Navigating multiple offices and floors within the app can be cumbersome.
- Glitches occur, particularly after app updates.
- False "free" service claims, misleading users.
- Lack of geo-location data for in-office check-in tracking.
- Difficult to see who booked a room at a specific time.
- Multiple day office booking and check-in process is cumbersome.
- No option to configure daily notifications for managers.
- Occasional lag in the user interface during bookings.
- Android app's check-in functionality is delayed when connecting to Wi-Fi.
- Difficult to track in-office attendance for employees with permanent desks.
- Requires purchase of minimum number of active screens, even if not needed.
- Lack of a simple way to temporarily block desks for maintenance or other reasons.
- French version has some English and Spanish text.
- No real-time sync with other reservation systems, requiring manual verification.
- Pop-up for sharing booking information is not useful.
- Mobile app does not allow horizontal scrolling in portrait mode.
- Web app sometimes incorrectly shows the office as closed, requiring page reload.
- Limited customization options for analytics.
- No ability to add company members to meetings via video call (e.g., Skype, WhatsApp).
- Lacks user-friendly features for non-tech-savvy individuals.
- Initial setup can be difficult.
- Android app crashes frequently on tablets.
- Difficult to troubleshoot due to lack of detailed log files.
- Limited ability to white label the platform.
- Booking multiple days is not intuitive.
Robin pricing
The commentary is based on 5 reviews from Robin G2 reviews.
Robin's pricing model includes fees after the free trial, with some users expressing concerns about the cost of additional features and minimum screen purchase requirements. Others mention potential long-term cost savings through efficient space management.
Users sentiment
See the Robin pricing page.
Robin alternatives
DeskbeeBetter suited for smaller companies with basic workspace booking needs. Robin is growing faster and has more user reviews, indicating greater market traction. It offers a broader set of features, including visitor management and robust analytics. Users appreciate Robin's user-friendly interface and comprehensive room information, but dislike the difficult floor plan editing. Consider Deskbee as a Robin competitor or Robin alternative if your needs are simple.Read more
DeliverLogicBetter for restaurant delivery management. Geared towards smaller businesses and restaurants. Has greater website traffic momentum.Read more
WayleadrMore focused on parking management. Has less momentum based on employee growth and website traffic. Lacks robust reporting and customization features. Fewer integrations with other workplace tools.Read more
embed signageBetter for displaying information on screens across various locations. More suitable for industries like retail, e-commerce, and manufacturing. Has stronger momentum. Good for users seeking simple content creation and management.Read more
WorkInSyncBetter for larger organizations with 500,000+ combined employees. Higher ratings on G2 and Capterra. Stronger integrations with Slack. Simpler desk booking and visitor check-in. Parking management system available.Read more
OfislyBetter for manufacturing and transportation. Higher rated by users. More user-friendly. Positively rated for customer service.Read more
Robin FAQ
What is Robin and what does Robin do?
Robin is a workplace management platform for mid-to-large companies. It simplifies hybrid work with desk and room booking, visitor management, and workplace analytics. Robin provides data-driven insights into office space usage, helping companies like HelloFresh optimize their workplace.
How does Robin integrate with other tools?
Robin integrates with various workplace tools to consolidate information and streamline workflows, enhancing collaboration. It seamlessly connects with popular platforms like Google Calendar and Slack.
What the main competitors of Robin?
Alternatives to Robin include OfficeSpace Software, Wayleadr, and SwipedOn. These platforms offer similar functionalities such as desk and room booking, visitor management, and workplace analytics, catering to mid-size and large companies navigating hybrid work models.
Is Robin legit?
Yes, Robin is a legitimate workplace management platform. It's used by notable companies like HelloFresh and Samsung, offering features such as desk booking and visitor management. While some users report difficulties with floor plan editing and Microsoft integrations, many praise its user-friendly interface and comprehensive room information. It helps companies optimize their office space for hybrid work.
How much does Robin cost?
I couldn't find pricing information for Robin. Contact Robin directly for product pricing details to determine if it's worth the investment for your needs.
Is Robin customer service good?
Robin's customer service receives positive feedback. Users describe the support team as responsive, helpful, and readily available through various channels. They appreciate the personalized assistance and quick resolution of issues. However, some users mention occasional delays in support responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.